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4.3 out of 5

"Everything was top-notch. Rooms were nice, clean and cozy. The fitness room was great! " More

By a verified traveller on Sun 18 Sep 2022

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Hotel Description

4-star family-friendly resort near Atlantis Casino, connected to the convention center

Reno/Tahoe Airport stay

You'll be steps from Atlantis Casino and within a 10-minute walk of Reno-Sparks Convention Center with a stay at this Reno/Tahoe Airport resort. Reno Arch and National Bowling Stadium are also within 3 miles (5 km).

Casino, health club

This resort features a casino, a full-service spa, and 8 restaurants. Families will appreciate the arcade/game room and convenience store. Enjoy a meal in one of the 2 coffee shops/cafes and free perks like free self parking and WiFi in public areas.

Atlantis Tower, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $122* Per night/room 2 Oct. - 3 Oct.

Luxury Tower, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Tower, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Atlantis Tower 2 Queens View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Atlantis Casino Resort Spa ratings based on 67 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Atlantis Casino Resort Spa

Everyone (32) Couples (11) Family (20)
5 out of 5
Rooms were good

Posted by , from MANHATTAN BEACH on 19 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you had a pleasant stay and we look forward to seeing you again soon.

5 out of 5
Everything was top-notch. Rooms were nice, clean and cozy. The fitness room was great!

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you had a pleasant stay and we look forward to seeing you again soon.

5 out of 5
Excellent front desk staff, free airport shuttle runs every 30 minutes, 8 restaurants, very quiet rooms, easy walk to other fast food or convenience stores, two pools, great views, overall a really good experience. And, if a gambler, you have a multitude of opportunities to indulge.

Posted by on 25 Aug. 2022

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Comment from Hotel Management

26 Aug. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you enjoyed your stay and we look forward to seeing you again soon.

5 out of 5
Just a very expansive property and lots of energy.

Posted by on 22 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you enjoyed your stay and we look forward to seeing you again soon.

5 out of 5
it was great

Posted by , from MANHATTAN BEACH on 8 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you enjoyed your stay and we look forward to seeing you again soon.

5 out of 5
It's a great place to stay love everything about Alanis. Will definitely stay with them again and recommend it to family and friends.

Posted by on 7 Aug. 2022

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Comment from Hotel Management

7 Aug. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you enjoyed your stay and we look forward to seeing you again soon.

5 out of 5
I liked the service I received from the Hotel Desk. I couldn’t get a reservation to the spa.

Posted by , from Richmond on 8 Jul. 2022

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Comment from Hotel Management

16 Jul. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. We're happy to see that you enjoyed your stay and we look forward to seeing you again soon.

3 out of 5

Posted by on 2 Jul. 2022

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5 out of 5
Food during happy hour was great

Posted by on 10 Jun. 2022

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Comment from Hotel Management

11 Jun. 2022 by Front Office Manager

Thank you for taking the time to complete this survey after your most recent stay. we're happy to see that you enjoyed your stay and we look forward to seeing you again soon.

3 out of 5
Liked the atmosphere. Didn't like the fact I got locked out of my room after booking 5 nights and had to go down and get a keycard at 11:00 p.m. Also there was a dog barking in the room next door. Plus my in room alarm didn't go off the first 2 nights then did the last 3 at 6 a.m. Not really happy with all that.

Posted by on 25 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Front Office Manager

I am sorry to hear about the dog near your room especially since we're not a pet friendly hotel. Thank you for taking the time to complete this survey and provide us with this very useful feedback. We hope that you enjoyed your stay enough that you will choose to stay with us again when you visit the Reno area because I promise you that the inconveniences you experienced were all uncommon experiences for our guest.

About the Atlantis Casino Resort Spa

Location 3800 S Virginia Street, Reno, NV 89502

Property Features

Atlantis Casino Resort Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 8 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. A casino, a health club, and a spa tub are also featured at the family-friendly Atlantis Casino Resort Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Reno resort.

  • 818 guestrooms or units
  • 27 levels
  • 8 dining venues
  • 2 coffee shops
  • 5 sq m of conference space
  • Casino
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Reno Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Atlantis Casino Resort Spa has 8 restaurants on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 17
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 45.20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Ski storage
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 25 for adults, USD 3 and USD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
  • Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
  • Atlantis Casino Spa Featuring Concierge Tower
  • Atlantis Casino Spa Featuring Concierge Tower Reno
  • Atlantis Casino Featuring Con
  • Atlantis Casino Spa Reno
  • Atlantis Casino Resort Spa Reno
  • Atlantis Casino Resort Spa Resort
  • Atlantis Casino Resort Spa Resort Reno

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.