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"Great service and the resort was beautiful. We enjoyed the restutants. Also loved monkeyland and snorkeling excursion. " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

4.5-star beachfront property near Arena Gorda Beach

Beachside getaway

At this Punta Cana property, you'll be within half a mile (1 km) of Cortecito Beach and 3 miles (5 km) of Arena Gorda Beach. Also, Casino Diamante Punta Cana Grand is within half a mile (1 km) and Princess Tower Casino Punta Cana is within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, an attached winery, and a casino. Dine at the beachfront restaurant and relax with beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free Internet, plasma TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 683 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with satellite channels. Other amenities include free minibar items, balconies or patios, and 24-hour room service.

Paradisus Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Service Garden View Suite Exclusive Room for Adults Only +18 Years Old

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium One Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Service Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival.

Bed Count 1 King Bed Maximum Occupancy 3 Max

Paradisus Punta Cana Resort All Inclusive ratings based on 46 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paradisus Punta Cana Resort All Inclusive

Everyone (27) Couples (4) Family (11)
5 out of 5
Great service and the resort was beautiful. We enjoyed the restutants. Also loved monkeyland and snorkeling excursion.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Guest Service Center Management

Dear Guest, Thank you very much for visiting us. We love to know that you enjoyed your stay the services, gastronomic options , as well as the excursions you did. We hope to welcome you back soon.

4 out of 5
Location, safeness, overall service is great. Property improvements like a working jacuzzi will be nice

Posted by on 10 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Guest Service Center Management

Dear Angela, Thank you very much for your feedback. We're glad to know that you enjoyed your stay, the cleanliness, service and safety, which is our priority. Rest assured, we will take in consideration your valuables remark. We hope to welcome you back soon. Kind regards,

4 out of 5
The property grounds were beautiful. The rooms need some work. They are not as clean as they should be and the air conditioner leaked from the ceiling leaving a puddle on the tile floor in the hallway. Also, the safe did not work and could not be fixed.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Guest Experience Team

Good afternoon: Thank you for your feedback. Your opinion is very important to us. We hope to have the opportunity to hosting you in a near future. Guest Experience Team

2 out of 5
Property is BEAUTIFUL and well maintained. Very spread out with gardens and trees. The Spa service and facility was awesome. They were kind, courteous and helpful. Specialty restaurants had amazing food. However, overall service was lacking. Too few bartenders, and some female bartenders / waitresses even rolled their eyes when we made a request. Though some were friendly, many were not and this ruined the experience. They acted put out and inconvenienced to even ask for a glass of water. Room service was good, but they charge $5 delivery each time. Cleanliness was just ok - rooms need updated.

Posted by , from Kansas City on 12 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Guest Service

Dear Mrs. Lorikeet, Thank you very much for stay with us! We truly lament not being able to fulfill your expectations. We hope to have to chances to hosting you in a near future. Best Regards Guest Experience Team

4 out of 5
I like Gabi Beach and staff. I did not like the mosquitos, should have sprayed on regular basis.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by The Management

Dear Guest, Thank you for your lovely review. We care about our guests, and anytime we receive a report, we do everything in our hands to solve the situation and make our guests feel at home. We truly appreciate your kind feedback. We hope to welcome you soon again. Sincerely Guest Service Center Management

4 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Guest Service Center Management

Estimado huésped, Gracias por evaluar nuestro hotel. Saludos cordiales Guest Service Center Management

3 out of 5
The property is nice and big , when we arrived this time the room was not cleaned right?! They came out and cleaned it. I was there last year, we were happy . This year the news about Dominican has hurt their business a lot. Overall we enjoyed it . Not enough music around the pool or entertainment.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Guest Service Center Management

Dear Guest, We thank you for the time you invested to share your experience with us. However, we deeply regret to know we were not able to meet all your expectations. Hopefully, we will be welcoming you again in the near future, so we can offer you an unforgettable experience. Warm Regards

5 out of 5

Posted by on 29 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Guest Service Center Management

Dear Guest, Thanks for your amazing rating. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

5 out of 5
The fact that I had access to coconut from the tree was amazing. People working there just to give you coconut for you to drink the water and then cut it in half to eat the inside made me happy. Maria, the lady who cleaned the room keep my room neat, and Yudelkis Jimenes the entertainer did a excellent job keeping everybody happy every night. Yudelkis was pleasant and caring, beside entertaining. Overall, the service was great. will recommend.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Guest Service Center Management

Dear Susana, Thanks for your amazing feedback. We are delighted to hear you had a great time and appreciated the warm and friendly attitude of our team. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

4 out of 5
The grounds were meticulously kept. The pool was beautiful. I also like the restaurants and bars.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Guest Service Center Management

Dear Guest, Thanks for your amazing rating. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

About the Paradisus Punta Cana Resort All Inclusive

Location Playa de Bavaro, Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Access to onsite clubs included
  • Airport transfers not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • Scuba lessons included
  • Tennis lessons included
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Scuba diving excursions included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Soccer (football) included
  • Climbing wall included
  • Bicycling included
  • Golf included
  • Golf - number of holes 27
  • Golf - green fees included
  • Golf - equipment rental included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included

Property Features

Paradisus Punta Cana Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Paradisus Punta Cana Resort All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 683 guestrooms or units
  • 43 buildings
  • 10 dining venues
  • 6 bars or lounges
  • 20129 sq ft of conference space
  • 1870 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Winery on site
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (24 km / 14.9 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Paradisus Punta Cana Resort All Inclusive offers 683 accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • Sitting area
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Gabi Beach Club - This beachfront buffet restaurant specializes in international cuisine.

Mole - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Naos - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

La Palapa - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets and service animals are not allowed at Paradisus Punta Cana Resort All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQIA friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Paradisus Punta Cana Resort All Inclusive
  • Paradisus All Inclusive Punta Cana
  • Paradisus Punta Cana
  • Paradisus Punta Cana All Inclusive
  • Paradisus Resort
  • Paradisus Resort Punta Cana
  • Punta Cana All Inclusive Paradisus
  • Punta Cana Paradisus
  • Punta Cana Resort Paradisus
  • Resort Punta Cana Paradisus
  • Paradisus Punta Cana Resort All Inclusive Punta Cana
  • Paradisus Punta Cana Resort All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.