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"Definitely should NOT be rated 4/5 star. Food was mediocre. Restaurant reservations were too difficult of a process and not accommodating. Beds were H ... " More

By a verified traveller on Fri 23 Jul 2021

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Hotel Description

4.5-star adults-only property near Arena Gorda Beach, connected to a shopping center

Beachside getaway

At this Punta Cana property, you'll be within half a mile (1 km) of Arena Gorda Beach and 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Iberostar Golf Course and Punta Blanca Golf Course are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a casino. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and pillow menus, the 1026 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, sitting areas, and plasma TVs with satellite channels.

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$585* Per night/room 27 Jul. - 28 Jul.

Junior Suite Deluxe

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite Deluxe Swim Up

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Deluxe Corner)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Deluxe Swim Up

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Deluxe Corner)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bahia Principe Luxury Ambar - Adults Only - All Inclusive ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Everyone (7) Couples (9) Family (4)
3 out of 5
Definitely should NOT be rated 4/5 star. Food was mediocre. Restaurant reservations were too difficult of a process and not accommodating. Beds were HORRIBLE to sleep on, very hard & uncomfortable. Was supposed to have a butler , only saw on the day we arrived and never again. There were no wash clothes in the room when we arrived. Room service selections were subpar. Drinks are the bar were subpar. The only thing that was not too bad was the beach and the pineapple stand on the beach. I would NOT recommend this resort nor will we return.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

23 Jul. 2021 by Online Reputation

Dear Guest, Thank you for sharing your experience regarding the treatment of our collaborators. We inform you that we appreciate them as they are the key to the success of our operation. However, your comment will be sent to the highest authority of our Complex. Always available, Regards! Claritza Padua Online Reputation Bahia Principe Ambar Resort

3 out of 5
The food at the restaurants was good, but making the reservations for them is a pain and hardly anything was available. We tried to make all our reserv. right after we got there, too! The alcohol is subpar. Even if you want to purchase beer (they only offer presidente), there's only 3 mediocre options. There's not really butler service. The room service food was better than the buffet, but it has limited hours. If you're hungry between 3-630, you're SOL unless you schedule room service before that. The people are very pleasant and we loved our excursions!

Posted by on 18 Jul. 2021

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Comment from Hotel Management

22 Jul. 2021 by Online Reputation

Dear Guest, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. Regards! Claritza Padua Online Reputation Bahia Principe Ambar Resort

5 out of 5
Amazing resort and friendly staff. Food was Amazing.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Online Reputation

Dear Guest, Thank you very much for your nice comment our service and staff. we very appreciate. Best regards,

1 out of 5
Not worth it at all

Posted by on 14 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Online Reputation

Dear Guest, Thanks for your comments! Kind regards! Claritza Padua Online Reputation Bahia Principe Luxury Ambar Resort

3 out of 5
The resort was very clean and the staff were very attentive. Noel, Desiree, Enrique and Randy were amazing! They had some entertainment by the pool and at night but I wish they had more activities and entertainment through out the day but I know because of Covid a lot of things changed. Overall good resort.

Posted by on 20 May 2021

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Comment from Hotel Management

21 May 2021 by Customer Services

Dear Guest, Noel, Desiree, Enrique and Randy, will be delighted with your wonderful comments. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Looking forward to seeing you soon and continue providing good memories in this unbelievable beach. Regards from Punta Cana! Claritza Padua Online Reputation Bahia Principe Ambar Resort

5 out of 5
The hotel staff went above and beyond to meet our needs. Constant sanitizing and cleaning of all public areas. The food was wonderful and considering that with all covid restrictions it did not matter. Our stay was wonderful

Posted by on 5 May 2021

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Comment from Hotel Management

5 May 2021 by Online Reputation

Dear guest, Our goal is to make our guests' stay become a memorable experience. Our staff will be very happy to learn that they were able to contribute to creating an amazing holiday for you. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5 out of 5
The resort is beautiful & so is the beach. The service there is excellent great staff. Our butler was Victor, the best. The food at the resort was wonderful. Resort is VERY clean. Used Coming 2 to book all excursions, Ramon is wonderful. We’ll be back next year. ⭐️⭐️⭐️⭐️ RC

Posted by on 12 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Online Reputation

Dear guest, Thank you for taking the time to post a review of your recent stay at our hotel. Will be a pleasure of welcoming you once again to our Bahia Principe Luxury Ambar! Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

1 out of 5
United Airline TDear Carlos Marinarenas: We appreciate your patience while our team reviewed your refund request. We found that the ticket you purchased is nonrefundable, and because your travel doesn’t fit into one of our eligible refund options, we’re unable to refund your ticket. Please review our eligible refund options for nonrefundable tickets below: A significant schedule change of more than 2 hours from the original departure/arrival time A flight cancellation where no re-accommodation options were available A ticket covered by our 24-hour flexible booking policy We know that unforeseen life events can affect travel plans. If you requested a refund for an unplanned event, such as a death or serious illness of a traveler or immediate family member, and forgot to add documentation, you may resubmit your request. You can find qualifying unplanned events on our policy page (under Tickets, select Refund request for nonrefundable tickets unplanned event). Please include the pertinent information in the Details box and attach supporting documents to the refund request form so our team members can determine if you qualify for a refund. Please remember, you can still use the value of your ticket for future travel with these flexible options: Rebook your travel now and use the value of your original ticket toward a new trip. Change fees may apply. Cancel your existing travel and keep the vaerrible servces , dispepfull , change my trip, no refund.. Terible customer services

Posted by on 2 Apr. 2021

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Comment from Hotel Management

8 Apr. 2021 by Online Reputation

Dear guest, Allow us to inform you that we do not mannge term and conditions from United Airline, please bear in mind the Bahia Principe Luxury Ambar just offers the hotel service. We regrest that your flight issues may have been tarnished you vacationed experience. Kindest regards, Adriana Peguero Online Department Bahia Principe Bavaro Resort

5 out of 5
One of the best resorts we have ever stayed in. I wold definitely rate it in top 3.

Posted by on 10 Mar. 2021

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Comment from Hotel Management

18 Mar. 2021 by Online Reputation

Dear guest, It is great to know that you recognize us as one of the best hotels that you have stayed. Regards from the Dominican Republic, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5 out of 5
Very friendly and professional staff Excellent food Fantastic beach Gorgeous place Great job Bahia

Posted by on 9 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Online Reputation

Dear guest, It is great to receive this kind of posts and to know that you recognize the good service provided by our staff. Looking forward to seeing you soon in this tropical paradise! Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

About the Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Location Carettera Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Surfing/boogie boarding included
  • Windsurfing included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite live performances included
  • Access to onsite clubs included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included
  • Onsite entertainment and activities included

Property Features

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Bahia Principe Luxury Ambar - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a sauna. Free self parking is available. A complete renovation of Bahia Principe Luxury Ambar - Adults Only - All Inclusive was completed in December 2018. This 4.5-star Punta Cana property is smoke free.

  • 1026 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 8 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (27.4 km / 17 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers 1026 air-conditioned accommodations with safes and bathrobes. Accommodations offer separate sitting areas and include day beds. Beds feature pillowtop mattresses. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Day bed
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Gourmet Limbo - This restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Palmyra - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Las Brisas - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Steak House M.E.A.T - Onsite steakhouse. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Hotel Names

  • Bahia Luxury Ambar
  • Luxury Bahia Ambar
  • Luxury Bahia Principe Ambar Adults Only
  • Luxury Bahia Principe Ambar Adults Only All Inclusive Punta Cana
  • Luxury Bahia Principe Ambar Adults Only Punta Cana
  • Principe Bahia Ambar
  • Luxury Bahia Principe Ambar Adults All Inclusive Punta Cana
  • Luxury Bahia Principe Ambar Adults Punta Cana
  • Luxury Bahia Principe Ambar Adults
  • Bahia Principe Luxury Ambar
  • Bahia Principe Luxury Ambar All Inclusive
  • Luxury Bahia Principe Ambar Adults Only All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.