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4.5 out of 5

" Excellent resort with great staff. We had a great time " More

By a verified traveller on Fri 09 Apr 2021

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Hotel Description

5-star beachfront property with 4 outdoor pools

Beachside getaway

With a stay at this Uvero Alto property, you'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).

All-inclusive

This smoke-free property features a private beach, a full-service spa, and 11 restaurants. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 461 guestrooms also offer free WiFi and furnished balconies or patios. LED TVs come with cable channels, and other amenities include sitting areas and 24-hour room service.

Junior Suite Garden or Mountain View + Free On-Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$359* Per night/room 1 Jul. - 2 Jul.

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Master Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Excellence Club Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Garden View + Free On-Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite with Private Pool + Free On-Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Punta Cana Adults Only All Inclusive ratings based on 33 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Excellence Punta Cana Adults Only All Inclusive

Everyone (26) Couples (4) Family (1)
5 out of 5
Excellent resort with great staff. We had a great time

Posted by on 9 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by The Excellence Collection

Thank you for choosing The Excellence Collection as the host of your Caribbean holiday and for taking your valued time to share your review. We are very glad to hear from you that we are able to meet your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thanks to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing activities and entertainment provided. We will pass your kind words along to the entire team. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
The property at first felt a little out dated on arrival to our room. However, that was quickly erased as not true when getting the whole feel of the resort. Everything was top of the line - we stayed on the Excellence club side and enjoyed all the little benefits of not being in the main area! Especially the food service pool/beach on the club side by Richard. The way he announced his arrival by saying Yummy Yummy was so funny. Sonia gave the best massage! The Magna bar service by our fav bartender Jose was outstanding! I also attended the Yoga and Tabatta classes offered by Mario and Juan. Fantastic!! We walked the beach but never went off the resort. Our fav restaurant was Spice, however, the French restaurant, The Grill, The Magna, and the Lobster House were all a close 2nd! We ate lunch by the pool or went to the buffet or the beach restaurant... All Great! The coffee shop was an everyday stop after my workout. Also loved the bar outside of the theatre - bar tender Henry was fabulous! A great vacation - great weather - great service!

Posted by on 16 Feb. 2020

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3 out of 5

Posted by on 27 Jan. 2020

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5 out of 5
This was a GREAT place. We wanted the beach, relax, drink and eat and it was ALL of these things. Staff and resort were WONDERFUL! 10/10!

Posted by on 6 Jan. 2020

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5 out of 5

Posted by on 20 Aug. 2019

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5 out of 5
By far my favorite hotel so far in Punta Cana. I’ve stayed at there sister hotel Excellence El Carman before but I loved Excellence Punta Cana much better as it’s more tropical and peaceful. Great staff, I loved the entertainment girl Nikki Minaj she was always making us laugh. Another one that stood out was Hendrix what an amazing guy. This hotel doesn’t offer Butler survive but he was out SUPER Butler this guy got us everything check on us at the beach, pool even made our restaurant reservations. Also having fresh beach towels at 8:30am read for us by the pool. I’m my opinion Nicki Minaj and Hendrix are Excellence. We loved the entire staff but these two were everything to us. Can’t wait to go back!!!

Posted by , from Kearny, New Hersey on 8 Jul. 2019

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5 out of 5
Every experience was amazing. The staff are awesome and will do anything to make sure you’re stay is perfect. You can tell they work really hard and whenever you have an issue it’s fixed right away. The drinks are amazing and so is the food! The only restaurant that I wasn’t crazy about was spice but everywhere else was amazing. Definitely go to the grill and get the NY strip! And the spa is a must! I loved the hydrotherapy but definitely get a longer massage with it! I recommend going to the shows at night because there’s a lot of talent that go into them! I would definitely return!

Posted by on 6 Jul. 2019

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4 out of 5
The white party and the silent party were unique and fun. The property is beautiful! The grounds were being constantly maintained. Roof painting was going on while we were there. No seaweed on the beach! Ocean water was clear and very nice sand floor without rocks, seaweed or creatures. Drinks were good had a drink menu. Most top shelf liquors were available. Staff was friendly. Floating rafts were shared by guests and palapa daybeds were always available without any reservation or charge. Always a different show at night. A small disco was open until 2am.

Posted by on 14 Jun. 2019

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4 out of 5

Posted by on 8 Jun. 2019

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5 out of 5
The customer service was incredible. On par with some of the best resorts in the Caribbean. I was in Building 8 which was very quiet which made me happy. I was still only a few feet from the pool and jacuzzis. I am not overly picky about the food like other reviewers so I was happy with the buffet every day. I didn’t partake in the nice restaurants as I just didn’t want to bring slacks and shoes on vacation. My only complaint was my bed. I felt like I was sleeping on a table.

Posted by , from Brooklyn, NY on 27 May 2019

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About the Excellence Punta Cana Adults Only All Inclusive

Location Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Bicycling included
  • Miniature golf included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Sailboats not included
  • Onsite entertainment and activities included
  • Tennis lessons included

Property Features

Excellence Punta Cana Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Excellence Punta Cana Adults Only All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available. This 5-star Punta Cana property is smoke free.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (45.5 km / 28.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Excellence Punta Cana Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests are served free buffet breakfast daily.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only.

The Grill - This steakhouse serves dinner only. Open daily.

Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

The Lobster House - This seafood restaurant specializes in seafood and serves breakfast and dinner. Open daily.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

No shows require payment in full, including taxes and service fee.

Guests with service animals should contact this property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adults All Inclusive Punta Cana
  • All Inclusive Adults Punta Cana
  • All Inclusive Excellence Punta Cana
  • Excellence All Inclusive Punta Cana
  • Excellence Punta Cana Adults Only
  • ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
  • Excellence Punta Cana All Inclusive
  • Punta Cana Adults
  • Punta Cana Adults All Inclusive
  • Punta Cana All Inclusive Adults
  • Excellence Punta Cana Adults All Inclusive
  • Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
  • Excellence Punta Cana Adults
  • Excellence Punta Cana Adults Only All Inclusive Punta Cana
  • Excellence Punta Cana Adults All Inclusive Punta Cana
  • Excellence Punta Cana Adults Punta Cana

You should know

  • Excellence Punta Cana Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.