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"Grounds were immaculate. Pool was great. Swimming at the beach was tough due to the seaweed. Rooms were dated and need updating also construction next ... " More

By a verified traveller on Sat 06 Apr 2019

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Hotel Description

All-inclusive beachfront property with 7 restaurants

Beachside getaway

At this Punta Cana property, you'll be within 6 miles (10 km) of Macao Beach and 9 miles (15 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Punta Blanca Golf Course are within 12 miles (20 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, balconies

The 620 guestrooms feature free WiFi, plasma TVs with satellite channels, and thoughtful touches like free minibar items and bathrobes. Balconies, 24-hour room service, and coffee/tea makers are also available.

Deluxe Tropical View

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$287* Per night/room 2 Jul. - 3 Jul.

Preferred Club Deluxe Tropical View Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Tropical View Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Breakfast Plan Deluxe Swim Out Room Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Deluxe Tropical View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Breakfast Plan Deluxe Tropical View Family Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Dreams Punta Cana Resort & Spa - All Inclusive ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Punta Cana Resort & Spa - All Inclusive

Everyone (10) Couples (3) Family (2)
5 out of 5

Amazing family vacation and Vow Renewal!!

We went to Dreams Punta Cana Nov 21-28th with our children for a week. It was fantastic!! The food was amazing-every restaurant!! If we had to pick our favourite restaurants we would say the Italian and French. Steak is cooked to perfection! Weather in Punta Cana is beautiful. We had a Family Suite in building 7, really wanted a renovated room not on the first floor but they wouldn't move us so that was the only drawback the entire trip. Our room was very clean and comfortable, but slightly musty. Normally we are pretty picky but this could be over seen because of how wonderful the staff was! The service couldn't be better, they will do anything for you. Our kids loved the Explorers Club, especially Maria, they had to give her a hug goodbye before we left. James on the entertainment team is hilarious and so good with kids! Our house keeper Maria was fantastic, always a friendly greeting, our room was spotless and the kids loved all the things she made with towels! Angelo was a pool bar tender who always had a smile on his face, so friendly, would do anything for anyone. Niobe worked at the buffet and she greeted us every day with a smile. Junior worked on the grill, he was an excellent cook, singing the whole time!! Margareet (not sure of spelling) worked at the Seaside Grill and she was wonderful, she gladly took pictures of our family at dinner and she taught our kids a couple words in Spanish! This resort wouldn't be the same if it weren't for the Entertainment Team. Or daughter loved the Zumba and Meringue lessons. We loved the magic show! wow! We also renewed our vows, Carolina was fantastic!! She made our day very special and she did everything so we just had to show up and enjoy! The hotel spoiled us with champagne, fruit, decorated our room, breakfast in bed! What a wonderful experience, cant wait to go back and we are definitely going to try more Dreams Resorts as the service cant be beat!

Posted by , from Toronto, ON, Canada on 3 Dec. 2013

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2 out of 5
I live the staff. They are delightful. The foid was varied and tasteful. The room was obsolete with a construction right in the back which extremely loud noise prevented us ti sit out in the balcony and enjoy the breeze and the view.

Posted by on 20 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by wenny sanchez

Dear guest, Thank you for staying with us and providing us with your review. We are looking forward to welcoming you back again soon. Warm regards,

5 out of 5
Grounds were immaculate. Pool was great. Swimming at the beach was tough due to the seaweed. Rooms were dated and need updating also construction next door was very annoying. Food was mediocre but selection was nice. Entertainment was great and the staff was very friendly. Overall great trip but will probably try a different resort upon return. Something adults only.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Wenny Sanchez / eConcierge

Dear Guest, Thank you for staying with us and providing us with your review and rating. We are looking forward to welcoming you back again soon. warm regards,

4 out of 5
Room had several minor items not working, coffee maker and hair dryer, all fixed in a single phone call. Pretty responsive. Location and facility top notch. Internet access spotty ar best even when we got on resort wifi.

Posted by on 4 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by Wenny Sanchez

Dear guest, Thank you for staying with us and providing us with your review and rating. We are looking forward to welcoming you back again soon. Warm regards,

4 out of 5
The resort was clean and well kept. Staff and management were very pleasant and accommodating. They need to get rid of the vendors though. They are persistent and annoying. Plenty to do. I would return to Dreams

Posted by , from Brooklyn, NY on 1 Sep. 2018

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Comment from Hotel Management

12 Sep. 2018 by Wenny sanchez, eConcierge

Dear Roshana, Thank you for staying with us providing with your review. We are delighted to learn that you loved our hotel and were very much satisfied with the service provided. We have share your comments and observations with our management team for proper follow up. Warm regards,

2 out of 5

ehhhhh....

Pros: Pool
Cons: Air conditioning in the restaurants, food storage, and a price that really includes everything.
Location: Excursions in the area including zip lining and snorkeling.
The room was clean, but the room was always warmer than we would have liked. Only one restaurant at the resort has air conditioning, and it is still warm. If you like to be comfortable while eating, this is not the place for you. The food storage on the buffet appeared fairly unsafe. Items that should be cold, like yogurt, fruit, etc, were set on cold surfaces, but not packed in ice or refrigerated. Two members of our group left sick with salmonella. The staff was friendly but clearly expected to be tipped for everything. The pool was wonderful, clean, clean cool and large. By far the best part of the resort. We did go on a couple excursions, the zip lining and party boat arranged through the resort and had a wonderful time. The "resort credit" was a joke and was really just a coupon book that was unusable. Be aware that they will try to sell you on a time share, and that they have vendors frequently lining the sidewalk that will try to sell you trinkets for several hundred dollars, but will settle for just a few dollars. Additionally we were told that massages would cost one price but they tried to charge us something different the day of.

Posted by on 16 Aug. 2018

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Comment from Hotel Management

22 Aug. 2018 by Wenny sanchez, eConcierge

Dear guest, Thank you for staying with us and providing us with your review. While we are glad to learn you loved our great pool, we regret to learn you were disappointed in our accommodations and service provided. our maintenance department is available 24/7 to resolve any reported issue encountered within the room. We count with 7 a la carte restaurants and 4 of them have air condition. We have share your comments and observations with our management team for proper follow up. Warm regards,

5 out of 5
This was my husband and I honeymoon and we couldn't be happier. The resort was absolutely everything we wanted and more, it is an older property but in very good condition. The staff was so friendly it felt like we are were family. We were treated like Royalty the whole time with the VIP services. This was an excellent stay and we are planning on returning.

Posted by , from Charlotte, NC on 29 May 2018

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Comment from Hotel Management

14 Jun. 2018 by Stanley Mayi (Sales Manager)

Dear Dee, Thank you for choosing Dreams Punta Cana Resort & Spa, and providing us with your review. We are delighted to learn that you loved your stay with us and that everything was incredible. Thank you for recommending our resort. We are looking forward to welcoming you back again soon. Warm regards,

5 out of 5

Incredible Staff

Pros: Staff!!!!!!!!!!!!!!!!!!
Cons: Food selection; authentic Dominican cuisine would be great.
Location: Zipline, ATVs, waterfall pool.
I was floored. My mother loved her Mother's Day weekend. Thank you DREAMS! We will be back soon.

Posted by on 16 May 2018

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Comment from Hotel Management

25 May 2018 by Wenny sanchez, eConcierge

Dear guest, Thank you for staying with us and providing us with a 5 star rating. We are glad to learn you loved spending Mother's Day with us. We look forward to welcoming you back again soon. Warm regards,

1 out of 5

Avoid for families & allergies

Pros: The preferred pool was about it.
Cons: Snacks for kids during the day, better plan for allergies, no alcohol to minors and don't play lewd music at a family pool.
Location: Now Onyx is next to Breathless and separated from Dreams Punta Cana by an undeveloped piece of property. Next to that is Nickelodeon and Chic Resorts
We were originally booked for Dreams Punta Cana but arrived to find it closed and transferred to Now Onyx. Attempted to contact Travelocity to change hotels and was on hold for hours after our arrival. Never resolved Rooms- couldn't get clean washcloths or towels Drinks at pool bar- I saw drinks taken from bar and poured back into the icee machine where children got ices, yet I was ensured those machines had NO alcohol. *my 10 year old was given an alcoholic drink containing coacau (sp?) which was 18% alcohol. Fortunately I was standing there when this was added to his icee and handed to him. I looked at bottle and confirmed what was added. Yes, this was reported written and verbally to management as well as AM Resorts property who replied hotel incidents aren't their problem. *pool bar bartenders drank excessively, often ducking behind bar for shots. *lifeguard seen hiding behind bathroom wall drinking beer *not food allergy friendly and did not attempt to assist finding alternatives *provided my child with an item ensuring it didn't have his allergy item, only for him to get sick after eating it (it contained his allergy item) *room was musty and damp. No clothing or items would dry in the room. Returned home and spoke with Travelocity whom stated they Weren't advised of the original closure. Spoke with AM Resorts who blamed Travelocity for not notifying of hotel closure and advised they would forward complaints to hotel. What a joke! Avoid.

Posted by , from raleigh, NC on 10 Oct. 2017

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Comment from Hotel Management

14 Nov. 2017 by Wenny sanchez, eConcierge

Dear Aussiebride, Thank you for your review. We are sorry to learn about the inconvenient and issues you experienced at our brotherly hotel Breathless/Onyx Punta Cana. Please keep in mind that Dreams Punta Cana abides by a family concept and we do not provide alcohol to children or minors. We are very strict with our ''No alcohol to minor'' policy. We hope to be given an opportunity in the future and provide you with a memorable vacations at Dreams Punta Cana. Warm regards,

1 out of 5

STAY AWAY!

Pros: The blue collar employees work real hard and are nice.
Cons: . Resort Credit promised to you when booking. - It is a coupon book allowing you money off but only if you spend 50% more & push a time share on you
Location: Water and sand better closer to the airport
The worst ever!! Trust me I go to punta cana almost every year. The other Dreams is amazing -GO to Dreams Palm Beach! - This Dreams Punta Cana (Uvero) resort is run by poor management. We reported it our experience with night management & nothing happens. You feel trapped in another country with no help. No one should ever be put in the position we were put in. Stay away. (Sorry Can't post the facts here per the rules)

Posted by , from California on 4 Aug. 2017

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Comment from Hotel Management

12 Aug. 2017 by Wenny, econcierge.

Dear San Thank you for staying with us and providing us with your review. we regret to learn that you were disappointed at the service provided. We have a very strict policy of not serving alcohol to minors. Our manager and security team are entitle to ask for an ID if a guest is believe to be under age to enter our club since there is alcohol being serve. We apologize if you felt that way that you were approach when ask for an ID was rude or un polite. That is the exact opposite of what we pride ourselves on and have pass your comments alone to the correct department for proper follow up.

About the Dreams Punta Cana Resort & Spa - All Inclusive

Location Playas Uvero Alto, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Cooking classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Onsite live performances included
  • Snorkeling included

Property Features

Dreams Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Punta Cana Resort & Spa - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking and valet parking are available. This 4-star Punta Cana property is smoke free.

  • 620 guestrooms or units
  • 3 levels
  • 9 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 11 bars or lounges
  • 1377 sq ft of conference space
  • 128 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (41.1 km / 25.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Punta Cana Resort & Spa - All Inclusive offers 620 accommodations with free minibar items and safes. Rooms open to balconies. 29-inch plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Dreams Punta Cana Resort & Spa - All Inclusive has 7 restaurants on site.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurants a la carte.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property uses geothermal energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Grey water recycling system
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Renewable energy source - geothermal
  • Gap period enforced between guest stays 24 hours

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dreams All Inclusive Punta Cana
  • Dreams Punta Cana
  • Dreams Punta Cana Resort All Inclusive
  • Dreams Resort All Inclusive
  • Dreams Resort Punta Cana All Inclusive
  • Punta Cana All Inclusive Dreams
  • Punta Cana Dreams All Inclusive
  • Punta Cana Dreams All Inclusive Resort
  • Punta Cana Dreams Resort All Inclusive
  • Punta Cana Resort Dreams
  • Dreams Dominican Republic
  • Dreams Punta Cana Hotel Punta Cana
  • Dreams Resort Punta Cana
  • Dreams Punta Cana Resort
  • Dreams Punta Cana Resort Spa All Inclusive
  • Dreams Punta Cana All Inclusive
  • Dreams Punta Cana Inclusive
  • Dreams Punta Cana Resort & Spa - All Inclusive Punta Cana

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Rainforest Alliance Sustainable Tourism Certification

Promotions

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Now Larimar, Now Garden, Now Onyx, Sunscape Bávaro Beach, or Sunscape Dominican Beach Punta Cana. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.