On the beach
A stay at this Romantic Zone resort places you steps from Olas Altas Street and a 5-minute walk from Playa de los Muertos. Olas Altas Beach and Los Muertos Pier are also within half a mile (1 km).
Full-service spa, dining
This smoke-free resort features a full-service spa, 3 outdoor pools, and a restaurant. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. There's a poolside bar on site, and concierge services and wedding services are also provided.
Free WiFi, flat-screen TVs
The 175 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Room service, free local calls, and hair dryers are also available.
20 Nov. 2019 by Antonio Robles - General Manager
Dear Anonymous We're so glad that you enjoyed your stay with us and as you noted, we're very fortunate to have so many great spots surrounding us. Please come and visit us again and explore all we have for all of you that are in walking distance. And our concierge staff is always ready to help with you to assist anytime. Cordially
25 Nov. 2020 by The Management
Dear Cindy Thank you for your positive feedback, which will surely be shared with the team. As a family service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Playa Los Arcos Hotel.We offer our apologies for any inconvenience caused by the noises, although they were programmed at times of the day, it is being done to further embellish our services for you, thanks for understanding. We hope to have the pleasure of returning to host you at hotel playa los arcos. Sincerely
27 Oct. 2020 by Gerencia General
Estimado Anonymous Fue un placer el haber sido su hotel anfitrión y compartir sus experiencias con nosotros, esperamos tenerle muy pronto de regreso a esta siempre su casa hotel playa los arcos. Cordialmente
21 Sep. 2020 by The Management
Dear Maria Your comments are so valuable that they will be considered and shared with the rest of the team, thank you for allowing us to assist you during your stay, we will work in these areas of opportunity, we offer you our most sincere apologies for the inconvenience caused and we ask that you give us a new opportunity to change your experience for a more positive we are sure we will have it again Cordially
21 Mar. 2020 by Antonio Robles - General Manager
Dear D Please accept our sincere apologies for the problems experienced during your stay with us. This is definitely not indicative of the level or service that we strive to provide to our guests. We will definitely look into this and take corrective actions with our team here. We hope that you will give us an opportunity to regain your loyalty in the future. sinccerely
24 Feb. 2020 by Antonio Robles -- General Manager
Dear MaryAnneHathawa We appreciate your loyalty, and we always hope to be your host hotel,Thank you for sharing about your stay at Playa Los Arcos. We understand the importance of details that make up a great experience and are happy knowing our accommodations, excellent staff, and great location made your visit perfect. Thank you again for recommending us, and we look forward to seeing you back very son thank you for your visit. Sincerely
13 Jan. 2020 by Antonio Robles - Gerente General
Estimado Anonymous Gracias por su calificacion a nuestros servicios, es agradable tener cincos puntos y seguir trabajando para mejorrar todas sus expectativas de viaje gracias por su visita- Cordiamente
1 Dec. 2019 by Antonio Robles - General Manager
Dear Anonymous Thank you very much for taking the time to share your recent experience at Playa Los Arcos Hotel Beach & Spa. Your feedback is extremely important to us as we continue to grow and improve on our luxury service standards. We truly appreciate your attention to detail and the wonderful compliments on our beautiful resort, amenities, housekeeping, and architecture. We are lucky to be a part of such a magical setting. hope see all of you when you back to PVR. Cordially
8 Oct. 2019 by Antonio Robles - General Manager
Dear Anoymous Thank you for providing us a detailed feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Cordially
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Playa Los Arcos Hotel Beach Resort & Spa. Free self parking is available. This 3.5-star Puerto Vallarta resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Playa Los Arcos Hotel Beach Resort & Spa offers 175 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.