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" I was clean and the beach was very close to the property. I did like the the Wi-Fi didn't work in the rooms. " More

By a verified traveller on Sun 20 Nov 2022

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Hotel Description

3-star beachfront resort near Cruise Ship Terminal

On the beach

Your stay at this South Hotel Zone resort places you within 2 miles (3 km) of Cruise Ship Terminal and Malecon. Hotel Zone Beach and Playa Las Glorias are also within half a mile (1 km).

All-inclusive

This all-inclusive resort features 2 outdoor pools and 2 bars/lounges. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Garden View Room Two Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $196* Per night/room 7 Dec. - 8 Dec.

Ocean View with Balcony King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standar Room 2 Doble Beds Terrace

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standar Room King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View Room with Balcony Two Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Las Palmas by the Sea ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Las Palmas by the Sea

Everyone (4) Couples (6) Family (6)
5 out of 5
Loction

Posted by on 23 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Las Palmas by the Sea

Thank you for your comments!

5 out of 5
I cant say there was anything i didnt like. AMAZING staff and clean and tidy gardens and rooms.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Las Palmas by the Sea

Dear Guest Thank you for taking the time to rate us and send us your comments and for choosing Las Palmas by the Sea as your hotel to spend your vacations. We are glad to know that you had a pleasant time and that you enjoyed the facilities and activities, for our collaborators it is a pleasure to serve you. Best regards Social Media Las Palmas by the Sea

5 out of 5
IWe loved everything about it, there was nothing we didn't like.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

14 Mar. 2019 by Social Media

Dear Guest Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. Oscar Ruiz, Ramón, Antonio are grateful. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea. Thank you about your opinion. We hope to see you soon.

2 out of 5

Right on the beach ...... but

Pros: Beautiful views of the ocean and city; nice beach. Good coffee bar in the late afternoon.
Cons: Even for what is considered a 3 star, the electrical fixtures needed to be replaced as well as bathroom fixtures.
Location: Close to the old town of PV. Worth a trip to Malecon and and boardwalk, day time or night time. Close to the airport.
Everything on the resort is right on a nice beach, however, that is about where it stops; in this case you really get what you pay for, or less. The front desk staff where very helpful and check-in was quick and easy. We did get the ocean view as requested, however, the room left a lot to be desired. The furnishings were very dated, some bordering on trash; bed was very hard and uncomfortable; the bathroom was not very clean and the sink was so cracked that I was surprised it didn't leak, considering the tap dripped. The first night we were there was no water from about 6 pm - 11 pm. They said there was a problem with the pump and it was being fixed. Maybe only a one time thing, I don't know.There were burned out lights. I did not expect 5 star accommodations, but there were some safety concerns as well. While going up to our room around 6 pm one night we entered the stairwell and found it very dark. There were no lights on and the hallway was also in the dark. Floors would be left wet with no signage indicating so. The buffet was pretty much the same everyday, so you would tire of the all inclusive food pretty fast. The entertainment while we were there was pretty good. It seemed like nearly everyone there smoked around the pool.

Posted by on 4 Feb. 2016

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5 out of 5
I was clean and the beach was very close to the property. I did like the the Wi-Fi didn't work in the rooms.

Posted by on 20 Nov. 2022

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Comment from Hotel Management

23 Nov. 2022 by Las Palmas by the Sea

Thank you for sharing your experience, which helps us improve our service!

3 out of 5
The staff was amazing from the bell man, to front desk, to security, and bartenders. The room was a bit lack luster. The food was the worse part. The food did not taste fresh or edible. I wish I would have known that our room/window was going to be by the family pool. If I wanted to take a nap mid day it was a bit impossible. Wish I would have gotten the option. Though the adult pool was nice you could still hear the person on the mic for the family area. The beach was lovely but wish there was more seating. Kayaks were one of my favorite. As for the spa the prices were great but they should have their own room from the area scheduling and receiving the massage. When getting a massage I could hear kids, other people, etc. The spa should be located in a back room somewhere. I could not state this enough that the staff made this place worth it but I would unfortunately not pick this place again.

Posted by on 23 Jun. 2022

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Comment from Hotel Management

23 Jun. 2022 by Las Palmas by the Sea

Dear Theresa, Thank you for taking the time to share your comments and which is very sad to know that you did not enjoy your stay. We appreciate your feedback, which will be read by our general manager. Our main goal is for you and your family to enjoy your vacation with us, we will continue to work to improve our service. We hope that in the future you will give us the opportunity to visit us! Thank you very much.

4 out of 5
It was a smaller property so you didn’t have to walk forever to get everywhere

Posted by , from FORT WORTH on 29 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Las Palmas by the Sea

Thank you for your comments, they are very important for us to improve our service. We hope see you soon!

3 out of 5
First, the people were very friendly but almost none of the staff spoke English well. The air conditioning in the rooms either hardly worked or froze us out. The beds were hard and there was really only one restaurant unless you signed up for the second one at exactly 11:00 each morning. The hot food table was usually warm at best. None of the rooms are well sealed so if your neighbor starts smoking on their balcony you will smell it in your room. The pool was nice and they kept the kids out of the adult pool. The drinks were strong pours, so you will get your money worth there. The entertainment is all in Spanish but they do have nightly dancing, karaoke and special nights like casino night. They also have vendors nightly by the pool. The veiw from the property is great and cabs are easy to find. They also have an agreement with a lab across the street for 10 minute Covid test for about $35 US which was convenient. Overall, if you have been to nicer hotels you will be disappointed, but we still had a good time here overall.

Posted by on 2 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Las Palmas by the Sea

First of all, thank you for selecting our hotel for your recent stay and for your time to share your opinion on our services, and also thank you for your comments, it is very important to us. Your feedback will be used to check what has happened and improve, we apologize. We're working hard to see what changes we've had and make your feedback better. We invite you to consider giving us the opportunity to be your host hotel in the future to offer you a better experience.

5 out of 5
The staff at the check in were amazing! Moieses was very knowledgeable and helpful. He got us assistance to our room quickly(Angel). During the week anything we needed he was willing to help. The day before we left we asked about Covid testing and he had a agency come to our room to preform the tests and give us the proper emails to fly. The staff was great and the location was perfect. I’d definitely stay again.

Posted by on 13 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Las Palmas by the Sea

Thank your for sharing your experiencia, is wonderful for us to know you enjoy your stay. Thank yo so much!

4 out of 5
Clean, friendly, good service and amenities. Nice pool area and nightly events.

Posted by on 23 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Las Palmas by the Sea

Thank you for your comments and we hope to see you soon!

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included

Property Features

Las Palmas by the Sea is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Las Palmas by the Sea for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a garden and a terrace. This 3-star Puerto Vallarta resort is smoke free.

  • 225 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Room Amenities

Las Palmas by the Sea offers 225 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

AIRE DEL MAR - This restaurant serves breakfast, lunch, and dinner.

GUACAMAJAZZ - This restaurant serves dinner only.

SNACK BY THE SEA - This delicatessen serves light fare only.

Hurakenna - Onsite bar.

Spa Services

  • Facial treatments
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Las Palmas by the Sea

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals not allowed
  • Minimum guest age is 18
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Hotel Names

  • Las Palmas Sea
  • Las Palmas Sea Hotel
  • Las Palmas Sea Hotel Puerto Vallarta
  • Las Palmas Sea Puerto Vallarta
  • Las Palmas Beach
  • Las Palmas By The Sea Hotel Puerto Vallarta
  • Las Palmas Puerto Vallarta
  • Las Palmas Resort
  • Las Palmas Sea All Inclusive Resort Puerto Vallarta
  • Las Palmas Sea All Inclusive Resort
  • Las Palmas Sea All Inclusive Puerto Vallarta
  • Las Palmas Sea All Inclusive
  • Las Palmas by the Sea Resort
  • Las Palmas by the Sea All Inclusive
  • Las Palmas by the Sea Puerto Vallarta
  • Las Palmas by the Sea Resort Puerto Vallarta

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.