"Location was great. Check in was a huge headache due to a mix up on Travelocity’s end. Not impressed! " More
City center stay
Within a 10-minute walk of this Romantic Zone hotel, you'll find Olas Altas Street and Los Muertos Pier. Also, Cuale Island is within half a mile (1 km) and Malecon is within 2 miles (3 km).
2 outdoor pools
This hotel's 2 outdoor pools and a rooftop terrace are among the featured amenities. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a library, and luggage storage are also on offer.
Free WiFi, flat-screen TVs
The 77 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and ceiling fans. Other amenities include showers and free toiletries.
7 Mar. 2020 by Lilia Casillas
Thank you so much for taking the time to tell us about your recent stay with us! We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
26 Oct. 2019 by Lilia Casillas
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.
25 Mar. 2019 by Lilia
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.
12 Jan. 2019 by Lilia Casillas
Thank you so much for taking the time to tell us about your recent stay with us!
1 Jan. 2019 by Lilia Casillas
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.
20 Nov. 2018 by Lilia
Thank you for your comments, it was a pleasure to assist you
Hotel Eloisa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Hotel Eloisa. Free self parking is available. This 3-star Puerto Vallarta hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Hotel Eloisa offers 77 air-conditioned accommodations with complimentary toiletries and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.