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4.2 out of 5

"The property was very nice, clean and well tended. I think if they had a better way to track things it would be better. It's all inclusive but they ar ... " More

By a verified traveller on Thu 17 Jun 2021

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Hotel Description

4.5-star beachfront resort near Playa de los Muertos

Beachside getaway

Your stay at this South Shore Hotel Area resort places you within 2 miles (3 km) of Garza Blanca Beach and Playa Gemelas. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).

All-inclusive

A full-service spa, 7 restaurants, and 2 outdoor pools are all featured at this all-inclusive resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at one of the 6 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

The 443 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with cable channels, and other amenities include free minibar items and premium bedding.

Junior Suite, 2 Double Beds, Non Smoking, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$489* Per night/room 23 Jun. - 24 Jun.

Junior Suite, 2 Double Beds, Non Smoking, Oceanfront (Grand)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, Oceanfront (Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Non Smoking, Oceanfront (Jacuzzi)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Oceanfront (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Fiesta Americana Vallarta - Adults Only All inclusive ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Fiesta Americana Vallarta - Adults Only All inclusive

Everyone (16) Couples (10) Family (7)
4 out of 5
The property was very nice, clean and well tended. I think if they had a better way to track things it would be better. It's all inclusive but they are constantly asking you what your room number is when you go to the restaurants and such, I have no idea why. Then they write it down by hand?? Who looks at that and why? It's annoying. Then we reserved a palapa one day and when we went to get it they didn't have the reservation which they had written BY HAND on the day we reserved it!

Posted by on 17 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

4 out of 5
Customer service was phenomenal. Housekeeping services were horrible.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

9 Jun. 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

2 out of 5

Posted by on 25 May 2021

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Comment from Hotel Management

4 Jun. 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

1 out of 5

Posted by on 11 May 2021

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Comment from Hotel Management

21 May 2021 by Sergio Valencia

We are very sorry not to be able to meet your expectations, we offer you an apology. Best regards,

5 out of 5

Posted by on 5 May 2021

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Comment from Hotel Management

15 May 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

5 out of 5
was very relaxing. Beach was just what was wanting & spent a lot of time on it. staff great. Food for the most part was good. Good alcohol selection

Posted by on 1 Apr. 2021

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Comment from Hotel Management

1 Apr. 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

5 out of 5
The staff here is absolutely hands down the best. They definitely helped make our trip memorable I highly recommend everyone to stay at the resort. Aldo Juan and Dominick are the best as well as our server at the bar Daniel. Only thing that wasn’t my absolute favorite was the food. It was great but I was hoping for more options. There are too many fantastic things to say about our trip We will definitely be back

Posted by on 28 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Sergio Valencia

Thank you very much for rating us, we greatly appreciate your rating. We greatly appreciate your compliments to our co-workers, they certainly do hard work every day. Greetings!

3 out of 5
The breakfast crew was very good. I liked the food in the Grill. I totally did not like the food in the Mexican, Japanese, and Italian restaurants. The wife actually got sick after eating in the Italian restaurant. The swim up bar was closed until our last two days. On the last day we had the eye opening experience of sitting by the sink. They did a half ass job of washing the glasses. It was very distasteful. We have stayed at 5 other resorts and this was no doubt the worst food that we have experienced.

Posted by on 16 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Sergio Valencia.

Thank you very much, we are sorry for the inconvenience, we will work to remedy it. we hope to see you soon on your next vacation. Regards.

5 out of 5

Posted by on 23 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Juan Carlos Castrejón

Thank you very much, we hope to see you soon on your next vacation. Best regards

5 out of 5
Super clean friendly staff the hotel is beautiful good food they treat you with respect

Posted by , from Houston on 20 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Juan Carlos Castrejón

Thank you very much, we hope to see you soon on your next vacation. Regards

About the Grand Fiesta Americana Vallarta - Adults Only All inclusive

Location Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL 48390

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Snorkeling included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Onsite entertainment and activities included

Property Features

Grand Fiesta Americana Vallarta - Adults Only All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Vallarta - Adults Only All inclusive offers its guests 2 outdoor swimming pools and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Grand Fiesta Americana Vallarta - Adults Only All inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta resort.

  • 443 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 6 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (17.8 km / 11.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Grand Fiesta Americana Vallarta - Adults Only All inclusive offers 443 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to noon.

D' Brick - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Rojo Corazon - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Gulietta - This beach restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Yuu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Shore Grill - This beachfront restaurant specializes in American cuisine and serves lunch only. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Grand Fiesta Americana Vallarta Adults All inclusive Hotel
  • Grand Fiesta Americana Adults All inclusive Hotel
  • Grand Fiesta Americana Vallarta Adults All inclusive
  • Grand Fiesta Americana Vallarta Adults All inclusive Resort
  • Grand Fiesta Americana Vallarta Adults Only All inclusive
  • Fiesta Americana Vallarta Adu

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.