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4.0 out of 5

"The Emperador is an affordable hotel beachfront hotel in the middle of the best part of town. The staff is friendly and good but the hotel isn't new. ... " More

By a verified traveller on Fri 08 Jan 2021

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Hotel Description

3-star beachfront hotel near Playa de los Muertos

On the beach

With a stay at this Romantic Zone hotel, you'll be within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Garza Blanca Beach and Playa Gemelas are also within 6 miles (10 km).

Fun at the beach

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Dine at the beachfront restaurant and relax with beach umbrellas. WiFi in public areas is free.

Free WiFi, LCD TVs

The 50 individually decorated guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include showers and desks.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$50* Per night/room 16 Aug. - 17 Aug.

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Suite Ocean view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Emperador Vallarta Beachfront Hotel and Suites ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Emperador Vallarta Beachfront Hotel and Suites

Everyone (23) Couples (6) Family (5)
2 out of 5
Need a renovation on the bathroom.The elevator broke 3 times and I was staying on the 4th floor finally move me to the 1st floor since I am a little handicapped, otherwise the location is great.

Posted by on 26 Jul. 2021

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5 out of 5
The Emperador is an affordable hotel beachfront hotel in the middle of the best part of town. The staff is friendly and good but the hotel isn't new. You get a bargain for the prices they charge. I've stayed there 5 times in the past. You can't expect it to be the same as upscale hotels that charge a lot more. I treat it as a dorm room, a place to sleep, but the point of the time there is all the stuff near the hotel at your fingertips.

Posted by , from Tucson, AZ on 8 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Carlos

Gracias David, I appreciate you staying with us, every time you visit PV. Let me know next time you visit us, please. We are in the process of upgrading our rooms, equipment, facilities, etc... We are doing it little by little, but committed to improve our service and product ...again, Gracias !

3 out of 5
GREAT LOCATION - ROOMS WERE SMALL AND NOISY AND UGLY.

Posted by , from Bay Area on 12 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Veronica Andrade

Hi! Thank you for your feedback. We will be addressing your concerns. Greetings.

3 out of 5
Had a great view, nice room. Loud at night so bring your ear plugs. Close by bars and plenty of restaurant near by. Great showers with hot water. One complaint! The night staff Henoc is rude and disrespectful, no manners or professionalism what so ever! Started to yell and scream at me , i for got to put my mask on. I apologize but he kept on being rude. . Advised him i was going to tell his boss he stated he didnt care, . He needs to find another line of work

Posted by , from Corpus christ Tx on 6 Sep. 2020

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Comment from Hotel Management

6 Sep. 2020 by HENOCH ROCHA

HELLO GOD AFTERNOON Thanks for staying with us. We appreciate your feedback! GREETINGS AND WE SORRY FOR THE INCIDENT

2 out of 5
Rooms are dirty. Very noisy. No Kleenex in the room. I mean come on. It is the equivalent to a super8 or motel 6. Maybe. .

Posted by , from Estes park on 31 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by HENOCH ROCHA

HELLO GOOD NIGHT WE SORRY , BUT ALL THE ROOMS IS VERY CLEAN , AND FOR THE KLEENEX YOU NEED BUY IN THE STORE AND WE SORRY FOR THE NOISE BUT ALL THIS MONTH IS A LOT PARTY IN ALL THIS PLACE IN PTO VALLARTA WE SORRY FOR THAT . GREETINGS AND HAPPY HOLIDAYS

5 out of 5
Great location. Just need to more clean from the outside , beach front was excellent

Posted by on 25 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by HENOCH ROCHA

HELLO GOOD NIGHT Thanks for staying with us. We appreciate your feedback! GREETINGS AND HAPPY HOLIDAYS WE SEE YOU SOON IN YOUR NEXT VACATIONS

5 out of 5
Staff was very helpful and friendly. Everything worked and rooms were nice

Posted by on 5 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by HENOCH ROCHA

HELLO GOOD NIGHT Thanks for staying with us. We appreciate your feedback! WAS A PLEASURE AND WE SEE YOU SOON IN YOUR NEXT VACATIONS GREETINGS AND HAPPY HOLIDAYS

5 out of 5
Love this small hotel !!! We stay here every year, the restaurant associated with the hotel is excellent!

Posted by on 18 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by HENOCH ROCHA

Thanks for staying with us. We appreciate your feedback! GREETINGS

4 out of 5
The staff was very nice and friendly. Especially Eloy. No pool, you had to check out towels for the beach. No microwave. Fridge worked great. Deck was too hot to sit on.

Posted by on 17 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by HENOCH ROCHA

Thanks for staying with us. We appreciate your feedback! GREETINGS

4 out of 5
It's on the playa... But many venders trying sell something to you.

Posted by on 3 Oct. 2019

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About the Emperador Vallarta Beachfront Hotel and Suites

Location Amapas 114 Col Emiliano Zapata, Puerto Vallarta, JAL 48380

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Emperador Vallarta Beachfront Hotel and Suites. This 3-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (14 km / 8.7 mi)
  • Property shuttles: Airport drop-off and area shuttle

Room Amenities

Emperador Vallarta Beachfront Hotel and Suites offers 50 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. These individually decorated accommodations include desks. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor

Food & Drink

Si Senor - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Emperador Vallarta Beachfront Hotel and Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 675 per vehicle
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emperador Vallarta Beachfront Hotel and Suites Hotel
  • Emperador Vallarta Beachfront
  • Emperador Vallarta Beachfront Hotel
  • Hotel Emperador
  • Hotel Emperador Vallarta Beachfront
  • Emperador Vallarta Beachfront Hotel and Suites Puerto Vallarta

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.