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4.1 out of 5

"Todo muy excelente gracias " More

By a verified traveller on Mon 28 Feb 2022

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Hotel Description

4-star beachfront property near Playa Dorada

On the beach

At this Playa Dorada property, you'll be within a 5-minute walk of Playa Dorada and Playa Dorada Golf Course. Also, Fun City is within 3 miles (5 km) and Embassy of the United States Dominican Republic is within 6 miles (10 km).

All-inclusive

This smoke-free property features 4 restaurants, 2 outdoor pools, and a gym. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

WiFi, balconies

The 506 guestrooms have flat-screen TVs with cable channels and offer WiFi and free minibar items. Other amenities include balconies, free bottled water, and ceiling fans.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $220* Per night/room 18 May - 19 May

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Premiun Packages

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room with Royal Packages

Bed Count 1 King Bed Maximum Occupancy 2 Max

VH Gran Ventana Beach Resort - All Inclusive ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VH Gran Ventana Beach Resort - All Inclusive

Everyone (10) Couples (1) Family (5)
5 out of 5
Great beach excellent staff close to downtown puerto plata 5-8 minutes

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by vhresorts

Thank you for staying with us! Your opinion is very important to us.

5 out of 5
ELVYN BEACH BARTENDER SUPERSTAR 🍺😎. ALL STAFF VERY NICE -I LIKE THE PROPERTY.

Posted by on 12 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by G.S

Thank you for visiting Gran Ventana, we hope to see you again

5 out of 5
Todo muy excelente gracias

Posted by on 28 Feb. 2022

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3 out of 5
For an economical all inclusive, this was not too bad. Food was ok... if you don't mind eating with stray cats, running around the dining area. The entertainment was horrible, but they tried.... Doubt I would return

Posted by on 3 Jan. 2022

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4 out of 5
The staff was fantastic! The rooms are a little dated.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by VHResorts

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff and overall environment was excellent. The site is close to the beach and you have the option of swimming and hanging out at the resort pool or the beach. The rooms were clean and house keeping service was excellent. The only issue, which was minor is the internet connection.

Posted by on 18 May 2019

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Comment from Hotel Management

20 May 2019 by VHResorts

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The Bathroom needed improvements!! Everything else it was pretty good.

Posted by on 1 Mar. 2019

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Comment from Hotel Management

8 Mar. 2019 by G.S

Hanks for staying with us. We appreciate your feedback!

5 out of 5
The only thing I didn't like was the internet. very expensive, and then didn't work at all. very bad

Posted by on 26 Feb. 2019

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Comment from Hotel Management

8 Mar. 2019 by G.S

Hanks for staying with us. We appreciate your feedback!

4 out of 5
I do not like the rooms. All activities were the best The food and buffet staff excellent

Posted by on 22 Feb. 2019

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Comment from Hotel Management

8 Mar. 2019 by G.S

Hanks for staying with us. We appreciate your feedback!

4 out of 5
Hotel staff were friendly and helpful. Room was clean and in a great location overseeing the pool. Only issue was the bed was very hard.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by G.S

Thank you for your visit, we hope you come back, your comment is important for us to improve our services

About the VH Gran Ventana Beach Resort - All Inclusive

Location Playa Dorado, Puerto Plata, Puerto Plata 57000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Bicycling included
  • Golf included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Surcharge for premium or imported non-alcoholic beverages
  • All available beverages included
  • Tennis rackets not included
  • Minibar beverages - restrictions apply
  • Tennis lessons included

Property Features

VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at VH Gran Ventana Beach Resort - All Inclusive, and enjoy amenities like a complimentary children's club and a children's pool. Free breakfast is served, and guests can also enjoy a free manager's reception. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. This all-inclusive property also offers a sauna, a fitness center, and a garden. Free self parking is available. This 4-star Puerto Plata property is smoke free.

  • 506 guestrooms or units
  • 3 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast. The property hosts a free manager's reception daily.

Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.

Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.

Sapore di Mare - This restaurant specializes in Italian cuisine.

Ocean Grill - This restaurant specializes in seafood.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran Ventana All Inclusive
  • Gran Ventana Beach Resort
  • Gran Ventana Beach Resort All Inclusive
  • Gran Ventana Resort
  • VH Gran Ventana All Inclusive
  • VH Gran Ventana Beach
  • VH Gran Ventana Beach Puerto Plata
  • VH Gran Ventana Beach Resort All Inclusive
  • VH Gran Ventana Beach All Inclusive
  • VH Gran Ventana Inclusive
  • VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.