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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/Patio

Guest reviews

4.4/5 Excellent
122 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast Available
  • Housekeeping

Map

Explore the area

Popular LocationOasis Beach1 min walk
Popular LocationPuerto Aventuras Marina9 min walk
Popular LocationCEDAM Museum10 min walk
AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

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    About this area

    Puerto Aventuras

    Located in Puerto Aventuras, LM by Inmense is next to a golf course and on the waterfront. The area's natural beauty can be seen at Xpu-ha Beach and Xcaret Eco Theme Park, while Ecopark Kantun Chi and Xplor Theme Park are popular area attractions. Dolphinaris Riviera Maya Park and Bel Air Animal Park are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

    Map
    Popular Location

    What's nearby

    • Oasis Beach - 1 min walk
    • Puerto Aventuras Marina - 9 min walk
    • CEDAM Museum - 10 min walk
    • Puerto Aventuras Golf Club - 16 min walk
    • Ecopark Kantun Chi - 10 min drive

    Getting around

    • Cancun Intl. Airport (CUN) - 69 min drive

    About this property

    LM by Inmense

    Boardwalk inn in Puerto Aventuras with outdoor pool
    An outdoor pool, free use of bicycles, and tour/ticket assistance are available at this inn. WiFi in public areas is free. Additionally, multilingual staff, a garden, and a front-desk safe are onsite. All 6 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. Guests will also find minibars, free local calls, and free bottled water.
    LM by Inmense offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 42-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and irons/ironing boards can be requested.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Sheets and towels are washed at 60°C/140°F or hotter
    High-touch surfaces are cleaned and disinfected
    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place
    Guest rooms kept vacant for 24 hours between stays

    Safety measures

    Hand sanitizer provided
    Temperature checks given to staff
    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Cooked-to-order breakfast available for a fee weekends 10:00 AM–1:00 PM: USD 5-30 for adults and USD 5-30 for children

    Things to do

    • 9 holes of golf
    • Boat tours
    • Free bicycle rentals
    • Kayaking
    • Outdoor pool
    • Snorkeling

    Family friendly

    • Outdoor pool

    Conveniences

    • Front-desk safe
    • No elevators

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Outdoors

    • Beach loungers
    • Garden
    • Pool sun loungers
    • Terrace

    Spa

    • Aromatherapy
    • Massages

    More

    • Beach towels
    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Fan
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • 42-inch LCD TV
    • Digital channels
    • iPod dock

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Access via exterior corridors
    • Free local calls
    • Iron/ironing board (on request)
    • Safe

    Policies

    Check-in

    Check-in from 2:00 PM - 4:00 PM
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM
    Late check-out subject to availability

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 4:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    MastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
    • Early check-in fee: USD 18 (subject to availability)
    • Late check-out fee: USD 18 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    We should mention

    Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms

    Property is also known as

    LM Inmense Inn Puerto Aventuras
    LM Inmense Inn
    LM Inmense Puerto Aventuras
    LM Inmense
    LM Hotel Boutique

    Guest reviews

    Overall score and ratings for LM by Inmense

    4.4
    Excellent
    5 - Excellent
    71
    4 - Good
    37
    3 - Okay
    7
    2 - Mediocre
    2
    1 - Poor
    5
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.3
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Good location

    Enjoyed the bike & kayak. Good location to paddle out to quiet Shallow areas yo swim or sit

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is a great value property.... The rooms are comfortable and cute. Don't expect a mega-luxury hotel and you'll be fine. Everything was clean, the bed pretty comfortable, and the A/C worked great. Service and staff were friendly and helpful. Breakfast had a number of decent choices off a menu and cooked to order. The only odd things: 1) it's a little hard to find. The Google Maps position is correct but the signage is a little small so look close on the right hand side of the street. 2) The property is only staffed between 8am and 4pm. If you come after hours, you need to find your room, which has the key in a lock box and your name by it. It's essentially self check-in at that point.

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Nice, except no hot water, a deal breaker. Staff only speaks Spanish, which is OK for me, may be another deal breaker for others. On the expensive side for what you get.

    Stayed 3 nights in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    The breakfast was awesome but the room condition needs to be updated. Shampoo and shower soap smelled bad. The staff was very friendly and ready to help us. Overall, this place is pricy compare to the condition.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Small but beautiful Private sea pool is awesome I can see some fishes Breakfast is also delicious Also there are several cenote close to this hotel If you like cenote this is good option One negative comment is neighborhood is so noisy Here is quite place although, neighborhood is doing crazy party and hit wall many time midnight Since the hotel concierge has gone around 5 pm, I could not ask to calm it My son could not sleep well That is only unfortunate for us

    Stayed 1 night in Dec 2019