On the beach
You'll be within half a mile (1 km) of Puerto Aventuras Marina and 2 miles (3 km) of Puerto Aventuras Golf Club with a stay here. Xcaret Eco Theme Park and Xplor Theme Park are within 12 miles (20 km).
Private beach, outdoor pool
This smoke-free resort features a private beach, a full-service spa, and 6 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the free kid's club, mini golf, and children's pool.
Free WiFi, balconies
Featuring conveniences like sitting areas and coffee/tea makers, the 305 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include balconies, 24-hour room service, and free local calls.
7 Feb. 2020 by E-Concierge & Social Media Coordinator
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We apologize for the inconvenience that you experienced during your stay. We will be sending your comments to the corresponding areas, in order to implement the improvements. Best regards! Erick Pérez
4 Feb. 2020 by E-Concierge & Social Media Coordinator
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We feel sorry, reading that we did not exceed all your expectations. All your kind comments will be shared with the corresponding areas, in order to implement the improvements and make our guests stay an excellent lifetime experience. Receive best regards from paradise. With these changes, we would love to have a second chance to show you the quality that we can provide. Erick Pérez
18 Dec. 2019 by E-Concierge & Social Media Coordinator
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We feel really sorry reading that we did not exceed your expectations. All your kind comments will be sended to the correspondent areas in order to implement the improvements. Whit this we would love to recover your confidence in us, and we would love to have the pleasure of hosting you again Receive our best regards from paradise. We wish you happy holiday! Erick Pérez
21 May 2019 by E-Concierge & Social Media Coordinator
Dear guest: Thank you so much for taking the time to rate your recent experience in the Resort. We feel really happy reading that you had an excellent time in our facilities. Thanks for trust in our excellent service for your vacations. Warm regards from paradise. Looking forward to having you back in the near future. Erick Pérez
18 May 2019 by E-Concierge & Social Media Coordinator
Dear John: Thank you so much for taking the time to rate your recent experience in our facilities. We feel really sorry that our service and Resort do not exceed your expectations. Be assured that all these comments will be sended to the correspondent areas, in order to provide a better experience in the future. Please feel free to contact us in order to provide a solution for this inconvenient. Receive warm regards. Erick Pérez
1 Apr. 2019 by E-Concierge & Social Media Coordinator
Dear guest: Thank you so much for your rate. We try to provide an excellent lifetime experience. We can see that we achieve this with you. Receive kind regards from all the staff. Erick Pérez
13 Mar. 2019 by E-Concierge & Social Media Coordinator Coordinador
Dear MikeMcAtee: Thank you so much for your kind words. We try to provide excellent service and facilities for our hosted families, i can see that we achieve a satisfactory visit with you! Receive warm regards from all the staff, we will be so happy receiving you in the near future. Erick Pérez
31 Jan. 2019 by Erick Pérez E-Concierge & Social Media Coordinator
Hi! Thank you so much for this amazing review! In Dreams Puerto Aventuras Resort & Spa we search to provide a lifetime expirience, we can see that we achive it in your case. All the comments will be sended to the corresponded areas, in order to imprube them! Recibe kind regards from all the staff of Dreams Puerto Aventuras Resort & Spa
16 Oct. 2018 by Social media, Econcierge. Dreams Puerto Aventuras
We regret to hear that your stay was not entirely satisfactory. One of our goals is to get our guests to leave with a smile on their face, after having enjoyed the facilities we can offer, how bad that has not been the case with you. Thank you for sharing your comments and let us know about your experience. Without doubt, we value your opinion and will be taken into account to improve in the future. Kind regards!
Some rates at Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. This 4-star Puerto Aventuras resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive offers 305 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive has 6 restaurants on site.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Children Stay Free
Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Sip, Savor, and See Offer
Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.
This offer is valid for 1 evening only per stay. Participating resorts: Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, or Sunscape Sabor Cozumel. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.