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4.3 out of 5

"Beautiful view of the Cape Cod Bay. Staff very friendly and accomodating. " More

By a verified traveller on Thu 21 Oct 2021

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Hotel Description

Enjoy the outdoor pool at this beachfront Provincetown hotel

On the beach

Steps from the hotel, you'll find Provincetown Repertory Theater and Provincetown Theater. Commercial Street and Town Beaches are also within half a mile (1 km).

Private beach, outdoor pool

A private beach and an outdoor pool are featured at this hotel. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. A bar/lounge, a terrace, and a garden are also provided.

Standard Room, 2 Double Beds (No elevator access)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed (No elevator access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bayview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lighthouse Waterfront Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Beach View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Courtyard View (No elevator access)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Surfside Hotel and Suites ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Surfside Hotel and Suites

Everyone (11) Couples (1) Family (5)
5 out of 5

Posted by on 28 Jun. 2022

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5 out of 5
Beautiful view of the Cape Cod Bay. Staff very friendly and accomodating.

Posted by on 21 Oct. 2021

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Comment from Hotel Management

21 Oct. 2021 by Elaine Quigley GM

Thank you for your review, so glad you enjoyed your stay with us.

5 out of 5

Posted by on 5 Oct. 2021

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5 out of 5

Posted by on 28 Aug. 2021

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1 out of 5
Bait and switch on amenity fee of $35 that we did not use. Not disclosed on Travelocity. Never will stay there again.

Posted by on 25 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Elaine Quigley GM

I'm sorry you did not enjoy your stay with us, the amenities had to be changed due to covid and staffing, it is very difficult to find staff not only in Provincetown but all through Massachusetts and beyond. This is stated on our website and also third party bookings do mention that there may be a resort/destination fee at the hotel. My staff is working very hard to make everyones stay a pleasant one. I'm sorry we did not meet your expections.

5 out of 5

Posted by on 6 Jun. 2021

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Comment from Hotel Management

6 Jun. 2021 by Elaine Quigley GM

Thank you for your great rating review, so glad you enjoyed your stay with us. Hope to see you again!!!

4 out of 5

Posted by on 5 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Elaine Quigley GM

Thank you for your review, so glad you enjoyed your time with us.

4 out of 5
Charged $28.50 for amenity fee. Clean place. Staff is friendly. I little bit over priced compared to other hotels around the area with the same features.

Posted by , from Randolph,MA on 27 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Elaine Quigley GM

Thank you for your review we appreciate the feedback. We are pleased that you enjoyed your stay with us.

4 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Elaine Quigley GM

Thank you for your review, we are pleased to see that you enjoyed your stay with us. Hope to see you again if your back in the area.

5 out of 5

Posted by on 13 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Elaine Quigley GM

Thank you for your review, we are pleased to hear that you enjoyed your stay with us. We hope to see you again if you are back in the area.

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this Provincetown hotel.

  • 88 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Surfside Hotel and Suites offers 88 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests are required to contact this property by telephone 48 hours prior to arrival to arrange check-in.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 43 per accommodation, per day, plus a deposit of USD 43 per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0002542420. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • State tax ID - C0002542420
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Children stay free 16
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 43 per day
  • Pet fee: USD 43 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • The seasonal pool will open in June and close in October.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.