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4.4 out of 5

"We like that this is a smaller property with a full kitchen and is well situated on Grace Bay. It is within walking distance of several restaurants a ... " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

4-star beachfront resort near Grace Bay Beach

On the beach

With a stay at this well-placed resort, you'll be half a mile (1 km) from Grace Bay Beach and within 3 miles (5 km) of Long Bay Beach. Also, The Regent Village Shopping Mall is within half a mile (1 km) and Salt Mills Plaza is within 2 miles (3 km).

2 outdoor tennis courts

2 outdoor tennis courts, an outdoor pool, and a fitness center are all featured at this smoke-free resort. Enjoy a day at the beach kayaking, or relax with beach umbrellas. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like washers/dryers and refrigerators, the 86 guestrooms also offer free WiFi and TVs with cable channels. Balconies or patios, microwaves, and coffee/tea makers are also available.

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$372* Per night/room 21 Apr. - 22 Apr.

Junior Suite, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 2 Bedrooms, Beachfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ocean Club West ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ocean Club West

Everyone (8) Couples (3) Family (3)
4 out of 5
We like that this is a smaller property with a full kitchen and is well situated on Grace Bay. It is within walking distance of several restaurants and stores.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by OCR Management

Thank you for the very nice review! Hope you will visit again!

3 out of 5
Room was not ready on time, a few associates at front desk were not helpful, almost acted annoyed when asked for help. However, most front desk employees were helpful. Beach towel employees did not want to assist me with getting down the kayak, told me that a family member could get them. Felt like most staff had to work on people skills. Restaurant staff & ground keepers was friendly and helpful.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by OCR Management

We are so sorry to hear that you found some of the staff to be unhelpful. We apologize if the room was not ready prior to check-in. The room should have been ready by 4pm check-in. I am happy to investigate this if you can provide your reservation details. We sincerely care about our guests and hope you will return and give us the chance to make your stay perfect. Our Best, OCR Management

5 out of 5
Loved everything about it! Our Jr Suite was spacious and beautifully decorated. Loved the kitchen, porch, view, large comfortable king bed. This property was recommended by a friend who has also stayed there and we both agree we give Ocean Club West an A++. The beach was beyond the expectation of "Best in the World" and the attendants that served the guest on the beach were excellent.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by OCR Management

We are delighted to hear you love our property as much as we do! Thank you for the heartfelt review. Hope to see you again soon!

5 out of 5
excellent accommodations, clean, beautiful inside and out, staff very helpful and nfriendly

Posted by on 9 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by OCR Management

Thank you for the awesome review! We very much appreciate your kind words, and hope you will visit again (and again, and again....)! Our Best, OCR Management

5 out of 5
Lovely property with wonderful amenities and kind staff.

Posted by on 26 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by OCR Management

Thank you for the very nice review of Ocean Club West. Hope you consider us again!

5 out of 5
I absolutely loved Bianca and Carolean, the other front desk personnel were very rude like and acted like the guests were a bother, good thing those two were always around at our stay! amazing! Then the Security and the Concierge, couldnt have been more amazing to us as well, always! Risky and Thomas, their supervisor all wonderful! they could offer 1-2 excursions as part of the stay as most other area places do when you book with them. that would be the only thing that would make this over the top, that and the front desk staff that snaps at you! But as stated, Carolean, and Bianca are outstanding, always a smile, even when Bianca was on a break in the area, she stopped, stood up, asked if she could do anything for me/us. are we having a great day let her know what she can do to make the stay better, those two have above and beyond amazing customer service!

Posted by on 24 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by OCR Management

Thank you for the feedback. I am sorry to hear that you felt not all staff were pleasant. We will look into this and continue to work harder. I am happy to hear the names of those that made a difference in your stay. Your review has been shared with all management and staff. We invite you to contact us if you wish to share any additional information. Kindest Regards, OCR Management

5 out of 5
Grounds were very nice. Staff were great! Very friendly and accommodating!

Posted by on 20 May 2019

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Comment from Hotel Management

24 May 2019 by OCR Management

Thank you for the wonderful review and kind words of the staff. Hope you will consider us again!

5 out of 5
Loved the comfortable condo size and view of the ocean and pool! Nice people working there too!! Great place to go!!

Posted by on 18 May 2019

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Comment from Hotel Management

22 May 2019 by OCR Management

We are so happy to hear you find Ocean Club West a great place to go!! Thank you for sharing your experience! Please come back!

5 out of 5
We loved this resort. The fitness center was awesome beach was so clean and a nice pool bar. The junior suite room was perfect for us as a couple and huge screen porch was a plus

Posted by on 2 May 2019

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Comment from Hotel Management

9 May 2019 by OCR Management

Thank you for sharing your experience with us at Ocean Club West. Hope you will come back for another visit.

5 out of 5
I always read the negative reviews first, and my advice is to skip those reviews. This is a great resort for families. My son had a 3 BR and we had a jr suite. Both were beautifully appointed and fully equipped with state of the art appliances and cooking equipment to make meals. We just ate bfast and most lunches in our room and all dinners out. MK at Solara is a WONDERFUL manager who is very anxious to ensure quality and a good experience. We ate dinner there twice and could not have been more pleased. Ocean Club West is ideal, because it is within easy walking distance to the shopping area, great restaurants and the grocery store. The resort is so thoughtful! They have wagons to haul your groceries back, esp if you plan on buying cases of water, wine, etc. The pool and fountain was always spotless and clean. It is a "lazy river" pool, and we were often the only ones there. The beach is beautiful with plenty of umbrellas, chairs and towels for guests. One afternoon, my daughter asked the bartender if they had any coconut cocktails. They did not, but the bartender said he would get a maintenance man to get a coconut for her, instead! They cut down 3 fresh coconuts from a tree and skinned it so all she had to do was use a paring knife to slice a hole for a straw!! While we were there, there was no problem using any of bikes, kayaks, etc. The front desk will also arrange excursions for you. Front desk as well as all ancillary personnel could not have been nicer!

Posted by , from Savannah, us on 7 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by OCR Management

Thank you for sharing this wonderful review! We are delighted to hear you were overall very happy with your stay! Coconut drinks and all... Hope you will consider us again when visiting TCI. Our Best, OCR Management

Property Features

As a guest of Ocean Club West, you'll find an outdoor pool, outdoor tennis courts, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the business-friendly Ocean Club West. Self parking is free. This 4-star Providenciales resort is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 7 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Providenciales (PLS-Providenciales Intl.) (11.8 km / 7.3 mi)
  • Parking: Free self parking

Room Amenities

Ocean Club West offers 86 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Washer and dryer
  • Private balcony or patio
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Solana - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Spa Services

  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 4 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds.

  • No elevators
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Club West
  • Ocean Club West Condo
  • Ocean Club West Condo Providenciales
  • Ocean Club West Providenciales
  • Ocean West Club
  • Ocean Club West Apartment Providenciales
  • Ocean Club West Apartment
  • Ocean Club West Hotel Providenciales
  • Ocean Club West Hotel
  • Ocean Club West Turks Caicos
  • Ocean Club West Turks And Caicos/Providenciales
  • Ocean Club West Resort Providenciales
  • Ocean Club West Resort
  • Ocean Club West Provinciales
  • Ocean Club West Resort
  • Ocean Club West Providenciales
  • Ocean Club West Resort Providenciales
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.