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4.2 out of 5

"Third time to this resort. Liked the many improvements. More restaurants, better food, better service, more activities ,new beach loungers, beach bar, ... " More

By a verified traveller on Fri 03 Apr 2020

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Hotel Description

4-star beachfront property near Grace Bay Beach

On the beach

With a stay at this well-placed property, you'll be half a mile (1 km) from Grace Bay Beach and within 3 miles (5 km) of Turtle Cove. Salt Mills Plaza and The Regent Village Shopping Mall are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this smoke-free property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free minibar items, balconies, and DVD players are also available.

Deluxe Studio, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Ocean Front

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe 2 Bedroom Ocean Front

Bed Count 1 King Bed Maximum Occupancy 6 Max

4 Bedroom Beachfront King Penthouse

Bed Count 4 King Beds Maximum Occupancy 12 Max

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alexandra Resort - ALL-INCLUSIVE ratings based on 56 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alexandra Resort - ALL-INCLUSIVE

Everyone (20) Couples (6) Family (5)
4 out of 5
Third time to this resort. Liked the many improvements. More restaurants, better food, better service, more activities ,new beach loungers, beach bar, Staff were excellent. Was upgraded to 2 bedroom beachfront suite. What a bonus! Overall everything was great. Improvements Food at resort and Blue Haven could be better. Beach house was excellent. You are advertising this as a luxury resort. Also while the entertainment was good (band) they were playing every night almost . It got very repetitive. Overall this resort is going in the right direction. I will return and will tell friends if they are going to Turk and Caicos to consider it

Posted by on 3 Apr. 2020

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Comment from Hotel Management

5 Apr. 2020 by GSM

Dear Valued Guest, Thank you for having chosen to vacation with us at the Alexandra Resort and for taking the time to post this positive review of your recent experience. We truly appreciate the feedback and will use this as a tool to improve in areas that we fall short. Thank you for your promotion and patronage, we certainly look forward to welcoming you back to the Alexandra Resort, you home away from home Warmest regards, Phillipa H.

5 out of 5
Unbelievable trip. Best Caribbean trip ever. The entertainment staff were absolutely exceptional. Never been to a property that had this position and we loved it. Our son made some great friends with the entertainment staff, and has memories that will last a lifetime. My son admires Yoshi and he has had such a positive impact on my son not only on this vacation but in his future life. He’s a great role model. These young adults work hard and do a great job with a smile on their faces always. Jayana was always very pleasant and full of energy and fun to be around.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by GSM

Dear Denise, Thank you for having chosen to vacation with us here at the Alexandra Resort and for taking the time to post this very positive review of your recent experience. We truly value your feedback and look forward to hosting you on your next visit to the Turks and Caicos Islands! Warmest regards, Phillipa H.

5 out of 5
The property was beautiful and well maintained. The beach was kept spotless. The pool was crystal clear. This review does not do Alexandra Resort justice. It was perfect in many ways!

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by GSM

Dear Valued Guest, Thank you for having chosen to vacation with us at the Alexandra Resort and for taking the time to post this invaluable review of your recent experience! We are truly delighted to learn that we have successfully exceeded your expectations. Please feel free to join us on your next visit to the Turks and Caicos Islands! See you then! Warm regards, Phillipa H.

4 out of 5
Location was excellent on a beautiful beach. Beach chairs could have been maintained better and been more comfortable.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by GSM

Dear Valued Guest, Thank you for having chosen to stay at the Alexandra Resort. We truly appreciate the positive feedback and look forward to hosting you on your next visit to the Turks and Caicos Islands

4 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by GSM

Dear Valued Guest, Thank you for having chosen to stay with us at the Alexandra Resort, and for taking the time to provide us with this positive rating of your recent experience. Looking forward to hosting you on your next visit to the Turks and Caicos Islands

5 out of 5
Option to explore other 2 sister resorts was an added value.

Posted by , from Boston, MA on 6 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by GSM

Dear Gio, Thank you for having chosen to stay at the Alexandra Resort and for taking the time to provide us with positive feedback regarding your recent stay. We truly value your comments and look forward to hosting you on your next visit to the Turks and Caicos Islands

4 out of 5
Beautiful rooms and oceanfront. Wish the bars would stay open later, especially the pool bar closing at 6. Also wish there was more entertainment from the staff. Maybe a show or singer would be nice rather than just a DJ or music playing. But it was beautiful and a great place to honeymoon.

Posted by , from Indiana on 7 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by GSM

Dear Thomas, We would like to thank you for having chosen to stay at the Alexandra and for taking the time to post this positive review of your experience. Your feedback is very important to us, and we apologize that you were less than thrilled by the operating hours of the bars and the number of entertainment staff. We will certainly look into improving these areas, and look forward to another opportunity to host you

5 out of 5
The property is beautiful. It looks like a post card. It is clean, it smells good, and it is just simply breath taking.

Posted by on 20 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by PH

Dear NMarsh, Thank you for having chosen to stay at the Alexandra Resort, we truly appreciate the positive feedback and hope to host you again in the future

5 out of 5

Posted by on 30 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by PH

Dear Valued Guest, Thank you for having chosen to stay at the Alexandra and for taking the time to give us this positive rating. We look forward to hosting you again

5 out of 5
The beach was amazing! The pool was amazing! We brought our own snorkel gear and had a great time snorkeling up and down the beach, but also booked a snorkel tour. We had dinner at the Blue Haven almost nightly. It was much less crowded there. The food was excellent and the service was excellent. It takes awhile to learn your way around Alexandra and I would recommend that people receive tours of the resort when they arrive. It took us a couple days to really figure out the food/drink situation but once we did we were pleased with our options. All inclusive worked great for our family. Our son loved the smoothie bar. There should be a binder in each room with better explanations re: meals, locations, times etc. The handout you receive at check in is limited in information and is not clear when you don't know the names of the restuarants. Check in staff is very welcoming! I would recommend renting a car if you want to go into town and to the sister resorts. The shuttles are okay, but it can be a lot of waiting. Getting used to driving on the opposite side of the road was a challange initially, but we were so glad we rented a vehicle. We were able to go into town and to sister resorts without paying for a taxi or waiting for the hotel shuttle. We would definitely return to Alexandra. 1 additional note, if beach chairs and umbrellas are important to you. Make sure you get up early 7am to save yourself a chair. If you don't you are unlikley to get one. Use Sunscreen!

Posted by on 25 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by PH

Thank you for having chosen to stay at the Alexandra and for taking the time to give us such a positive review. We truly appreciate your feedback and hope to get the opportunity to host you again.

About the Alexandra Resort - ALL-INCLUSIVE

Location Princess Dr, Providenciales, Providenciales

All-inclusive Details

  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Taxes not included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Shuttle service to offsite activities included
  • Room service not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Alexandra Resort - ALL-INCLUSIVE is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Alexandra Resort - ALL-INCLUSIVE, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 4-star Providenciales property is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Providenciales (PLS-Providenciales Intl.) (9.9 km / 6.2 mi)
  • Parking: Free self parking

Room Amenities

Alexandra Resort - ALL-INCLUSIVE offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily.

Asú - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Pizzaluka - This beachfront restaurant specializes in pizza and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Solé - This beach restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Jerky’s - Onsite restaurant. Open daily.

Rumba Beach Bar - Onsite bar. Open daily.

Spa Services

  • Number of treatment rooms 2
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Car not required
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Hotel Names

  • Alexandra Providenciales
  • Alexandra Resort All-inclusive Providenciales
  • Alexandra Resort Providenciales
  • Alexandra Turks Caicos
  • Alexandra Hotel Providenciales
  • Alexandra Resort Turks Caicos
  • Alexandra Resort Turks And Caicos/Providenciales
  • Alexandra All-inclusive Providenciales
  • Alexandra All-inclusive
  • Alexandra inclusive Provincia
  • Alexandra Inclusive Inclusive
  • Alexandra Resort - All-inclusive Providenciales
  • Alexandra Resort - All-inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.