- Liked: Cleanliness, room comfort
Not what I thought it would be
I came back to the reef Playacar Resort Thinking I would have the same experience from the first time, I had to literally fight with my door to open it , my phone didn’t work so I could never call anyone for service or my family. I was told I can go to the sister hotel Reef Coco Beach for dinner, I was excited about that until the grill stopped working and we had to wait until the other party was done. Also some of the staff was not the nicest.