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On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor Spa Tub

Guest reviews

3.6 out of 5 Good
996 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationQuinta Avenida6 min walk
Popular LocationMamitas Beach Club8 min walk
Popular LocationPlaya 883 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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    About this area

    Playa del Carmen

    Located in Playa del Carmen, The Reef Cocobeach - Optional All Inclusive is near theme parks and on the beach. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Playa del Carmen Main Beach. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

    Map
    Popular Location

    What's nearby

    • Quinta Avenida - 6 min walk
    • Playa del Carmen Main Beach - 7 min walk
    • Mamitas Beach Club - 8 min walk
    • Pier Navega - 16 min walk
    • Playa 88 - 3 min drive

    Getting around

    • Cancun Intl. Airport (CUN) - 49 min drive

    About this property

    The Reef Cocobeach - Optional All Inclusive

    Catch some rays at the beach or spend the day relaxing at The Reef Cocobeach - Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 196 rooms provide free WiFi, furnished balconies or patios, and LED TVs. Other amenities available to guests include refrigerators, free bottled water, and ceiling fans.

    All-inclusive details

    All-inclusive room rates at The Reef Cocobeach - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and local beverages included
    Dining and beverage availability limited at one or more venues

    Activities and facilities/equipment

    All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

    Water activities

    Kayaking
    Snorkeling

    Land activities

    Bicycling
    Tennis
    Volleyball

    Lessons/classes/games

    Aerobics
    Dancing
    Language

    Kids' club

    Supervised activities for children between 4 and 12 years old

    Entertainment

    Onsite entertainment and activities
    Onsite live performances

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • All buffet and à la carte meals, snacks, and local beverages included
    • 4 restaurants
    • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

    Things to do

    • Aerobics classes
    • Beach volleyball
    • Billiards/pool table
    • Boat tours
    • Children's pool
    • Fishing
    • Fitness center
    • Free bicycle rentals
    • Full-service spa
    • Kayaking
    • Motorized watercraft
    • Outdoor pool
    • Outdoor tennis court
    • Parasailing
    • Playground
    • Sauna
    • Scuba diving
    • Shopping
    • Snorkeling
    • Spa tub
    • Surfing/boogie boarding
    • Tennis

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free children's club
    • Free cribs/infant beds
    • Free rollaway/extra beds
    • Free supervised childcare/activities
    • Laundry facilities
    • Outdoor pool
    • Playground
    • Refrigerator
    • Snack bar/deli

    Conveniences

    • Elevator
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference space (8759 square feet)

    Outdoors

    • Beach loungers
    • Beach umbrellas
    • Beachfront location
    • Garden
    • Marina onsite
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • Body treatments
    • Body wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - on the beach
    • Massage - Swedish
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible parking

    More

    • Beach towels
    • Designated smoking areas (fines apply)
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Ceiling fan
    • Free cribs/infant beds
    • Free rollaway beds

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 32-inch LED TV
    • Premium channels

    Food and drink

    • Free bottled water
    • Refrigerator

    Outdoor space

    • Furnished balcony or patio

    More

    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3:00 PM - anytime
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Free rollaway/extra beds
    Free cribs (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: MXN 26.06 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property
    Personal protective equipment, including masks, will be available to guests
    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
    Each guestroom is kept vacant for a minimum of 24 hours between bookings

    We should mention

    No pets and no service animals are allowed at this property

    Guest reviews

    Overall score and ratings for The Reef Cocobeach - Optional All Inclusive

    3.6
    Good
    996 reviews
    5 - Excellent
    257
    4 - Good
    314
    3 - Okay
    233
    2 - Mediocre
    114
    1 - Poor
    78
    4.0
    Cleanliness
    3.9
    Service and Staff
    3.6
    Amenities
    3.6
    Property condition
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Mother/Daughter Beach Trip!

    It was wonderful Even during COVID we felt very safe and everything was extremely clean Many more extreme safety measures than in the US Definitely would go back!

    Stayed 5 nights in Jul 2020
    2.0 out of 5 Poor
      This traveller didn’t leave comments with their review
      Stayed 4 nights in Jul 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities

      Excellent and friendly staff!!! If you’re looking to save money this is a great hotel. Just don’t expect 5 ⭐️ accommodations. Would definitely recommend for the traveler on a budget.

      Stayed 4 nights in Jul 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Excellent stay with my girlfriend and brother. Friendly staff and free activities. Clean room and good food. No complaints

      Stayed 6 nights in Jul 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Jul 2020