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Outdoor Spa Tub
Outdoor pool
Outdoor pool
Balcony

Guest reviews

4.5 out of 5 Wonderful
70 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Kitchen
Air conditioning
Laundry
Outdoor Space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Map

Explore the area

Popular LocationNuestra Senora del Carmen Catholic Church3 min walk
Popular LocationQuinta Alegría Shopping Mall3 min walk
Popular LocationCentral Square6 min walk
AirportPlaya Del Carmen, Quintana Roo (PCM)3 min drive

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    About this area

    Playa del Carmen

    Located in Playa del Carmen, Suites Corazon is connected to a shopping center. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the property's quiet location.
    View in a map
    Popular Location

    What's nearby

    • Nuestra Senora del Carmen Catholic Church - 3 min walk
    • Playa del Carmen Main Beach - 5 min walk
    • Central Square - 6 min walk
    • Mamitas Beach Club - 7 min walk
    • Pier Navega - 8 min walk

    Getting around

    • AirportCancun Intl. Airport (CUN) - 50 min drive

    About this property

    Suites Corazon

    This aparthotel features an outdoor pool, a rooftop terrace, and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a living room and a dining area.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Property is professionally cleaned
    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

    Social distancing

    Guest rooms kept vacant for 24 hours between stays
    This information is provided by our partners.

    Property amenities

    Beach

    • Near the beach

    Pool/Spa

    • Outdoor pool

    Internet

    • Free WiFi

    Parking and transportation

    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Area shuttle (surcharge)

    Family friendly

    • Children stay free

    Kitchenette

    • Refrigerator
    • Stovetop
    • Microwave
    • Coffee/tea maker
    • Cookware/dishes/utensils

    Dining

    • Manager's reception (free)
    • Minibar

    Bedrooms

    • Premium bedding
    • Down comforter
    • Bed sheets provided

    Bathrooms

    • Shower
    • Rainfall showerhead
    • Hair dryer
    • Towels provided
    • Designer toiletries

    Living spaces

    • Living room
    • Dining room

    Entertainment

    • 36-inch LCD TV with cable service

    Outdoor areas

    • Rooftop terrace
    • Garden

    Laundry

    • Laundry facilities
    • Near laundromat

    Work spaces

    • Laptop workspace

    Comfort

    • Air conditioning
    • Ceiling fan

    Pets

    • No pets or service animals

    Suitability/Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Elevator
    • Soundproofing
    • Wheelchair accessible (with limits)
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible path to elevator
    • Designated smoking areas

    Services and conveniences

    • Concierge services
    • Tour/ticket assistance
    • Daily housekeeping
    • Iron/ironing board
    • Luggage storage
    • Blackout drapes/curtains
    • Safe at front desk
    • Laptop-compatible safe
    • 24-hour front desk

    Location highlights

    • Connected to a shopping center
    • Near the ocean
    • Near the sea
    • Near the boardwalk
    • In the city center
    • Near a health or beauty spa
    • Near a hospital
    • Near outlet shopping

    Things to do

    • Theme parks nearby

    Safety features

    • Carbon monoxide detector
    • Fire extinguisher
    • Smoke detector

    General

    • 19 rooms
    • 4 floors
    • 1 building
    • Traditional architecture
    • Access via exterior cooridors

    Policies

    Check-in

    Check-in from 3:00 PM - 3:00 PM
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 130 per vehicle (roundtrip)
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    No onsite parking is available
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    No pets and no service animals are allowed at this property
    4.5
    Wonderful
    70 reviews
    5 - Excellent
    48
    4 - Good
    15
    3 - Okay
    3
    2 - Poor
    4
    1 - Terrible
    0

    4.7/5

    Cleanliness

    4.5/5

    Staff & service

    4.3/5

    Amenities

    4.5/5

    Property conditions & facilities

    5/5 Excellent

    Business traveller
    Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
    I stayed here for 2 weeks, nice people, clean and spacious room.
    Stayed 2 nights in Aug 2020

    5/5 Excellent

    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, room comfort
    Stayed 1 night in Aug 2020

    5/5 Excellent

    Travelled with partner
    Happy face iconLiked: Cleanliness
    Our room was nice, we had a private hot tub (it was dirty with bugs, but we did enjoy it after cleaning it). I was a little disappointed they didn’t have a pool. Security was hood & the front desk staff was very nice
    Stayed 4 nights in Jul 2020

    2/5 Poor

    Travelled with partner
    Happy face iconLiked: Cleanliness, property conditions & facilities
    Sad face IconDisliked: Staff & service
    The hotel was not bad except for the owners. BEWARE if someone is willing to pay more, they WILL and DO give your room away. We were traveling and picked this hotel specifically for the room with the jetted tub to finally relax. The owner gave our room away and had no apologies for guests that had not even arrived. The room we were put in was ok, and the guy at the front desk was nice. The breakfast is a resturant nearby with only two options but it is a cool location and that owner is very sweet.
    Stayed 2 nights in Mar 2020

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