Within 3 miles (5 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and El Camaleon Mayakoba Golf Course. Also, Punta Esmeralda Beach is within 3 miles (5 km) and 28 de Julio Square is within 6 miles (10 km).
This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Enjoy the 13 outdoor pools and free perks like buffet breakfast and free self parking.
Free WiFi, balconies
The 470 guestrooms feature thoughtful touches like free minibar items and bathrobes, while living rooms and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, furnished balconies, and plasma TVs with satellite channels.
4 Sep. 2021 by PYP
Thank you for selecting our Resort and for your comments.
29 Jul. 2021 by Community Manager
Thank you for your comment!
30 Jun. 2021 by Community Manager
Dear Guest, Thank you so much for taking the time to leave us your feedback on your recent experience at Platinum Yucatan Princess. We are absolutely delighted to read that you enjoyed your stay in the resort, and appreciate the proactivity and kindness of our staff. Our staff attaches a great importance to our guest's well-being and has the pleasure to make unforgettable experiences for you at each visit. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Kind regards.
19 May 2021 by PYP
Thank you for choosing our Resort and writting your review
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 5-star Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate living rooms. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Tao - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.