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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.2 out of 5 Very good
538 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationTres Rios Ecopark11 min drive
Popular LocationEl Camaleon Mayakoba Golf Course13 min drive
Popular LocationMaroma Beach13 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

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    About this area

    Playa del Carmen

    Located in Playa del Carmen, Iberostar Paraiso Del Mar All Inclusive is connected to a shopping center. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Crococun Zoo and 3D Museum of Wonders. Spend some time exploring the area's activities, including golfing.
    View in a map
    Popular Location

    What's nearby

    • Sanctuary of Hope and Time Capsule - 10 min drive
    • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
    • Tres Rios Ecopark - 11 min drive
    • El Camaleon Mayakoba Golf Course - 13 min drive
    • Maroma Beach - 13 min drive

    Getting around

    • AirportCancun Intl. Airport (CUN) - 32 min drive

    Restaurants

    • El Mercado – Buffet restaurant offering international cuisine. Serves dinner and light fare.
    • El Rodizio – Restaurant offering Brazilian cuisine. Serves dinner. Reservations required.
    • Don Alfredo – Restaurant offering Italian cuisine. Serves dinner. Reservations required.
    • La Hacienda – Restaurant offering Mexican cuisine. Serves dinner. Reservations required.
    • El Puerto – Serves dinner. Reservations required.

    About this property

    Iberostar Paraiso Del Mar All Inclusive

    Spend the day relaxing at the beach, practicing your swing on Iberostar Paraiso Del Mar All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 388 rooms offer free WiFi, free minibar items, and flat-screen TVs with satellite channels. Guests will also find balconies, room service, and coffee makers.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    Meals, snacks, and beverages included

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Contactless check-in
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks and gloves available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free valet parking

    Food and drink

    • Free buffet breakfast available daily 7:00 AM–10:30 AM
    • Meals, snacks, and beverages included
    • 7 restaurants and 3 coffee shops
    • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
    • Room service available

    Things to do

    • 18 holes of golf
    • Arcade/game room
    • Basketball
    • Billiards/pool table
    • Children's pool
    • Fitness center
    • Full-service spa
    • Golf driving range
    • Kayaking
    • Nightclub
    • Outdoor pool
    • Playground
    • Scuba diving
    • Shopping mall
    • Shopping
    • Snorkeling
    • Spa tub
    • Tennis
    • Volleyball
    • Windsurfing
    • Yoga classes

    Family friendly

    • Arcade/game room
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Free children's club
    • Free supervised childcare/activities
    • In-room child care (surcharge)
    • Laundry facilities
    • Outdoor pool
    • Playground
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • No elevators

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Golf cart
    • Golf clubhouse
    • Golf pro shop
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Meeting rooms
    • Conference space

    Outdoors

    • Beach loungers
    • Beach umbrellas
    • Beachfront location
    • Garden
    • Pool sun loungers
    • Pool umbrellas

    Spa

    • 25 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Hot springs/mineral springs
    • Hydrotherapy
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - on the beach
    • Massage - sports
    • Massage - Swedish
    • Massage/treatment rooms
    • Outdoor treatment areas
    • Reflexology
    • Sauna
    • Spa open daily
    • Spa tub
    • Steam room
    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    More

    • Beach towels
    • Romance packages available
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Linens

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Towels

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free minibar

    Outdoor space

    • Balcony

    More

    • Desk
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: MXN 26 per accommodation, per night
    • Sanitation services: MXN 25.35

    The charges below are included in your overall room price:

    • New Year's Eve gala dinner fee
    • Christmas Eve gala dinner fee

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Minimum Spring Break check-in age is 15 years old

    We should mention

    Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
    A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
    Only registered guests are allowed in the guestrooms
    Guests under 18 years old are not allowed in the spa
    4.2
    Very good
    538 reviews
    5 - Excellent
    273
    4 - Good
    167
    3 - Okay
    66
    2 - Poor
    19
    1 - Terrible
    13

    4.5/5

    Cleanliness

    4.4/5

    Staff & service

    4.2/5

    Amenities

    4.3/5

    Property conditions & facilities

    2/5 Poor

    Travelled with partner
    Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Once we arrived we were told the resort was closed and did not offer what we wanted at the parisio maya. Paid for ocean view didn't get it. Told it was expedias fault they blamed the hotel. Long story short we did not get what we wanted from our anniversary trip whatsoever. Both expedia and the hotel told us it was not there fault. So long story short we were punished for both being poorly ran
    Stayed 4 nights in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 5 nights in Aug 2020

    4/5 Good

    Travelled with partner
    Happy face iconLiked: Staff & service, property conditions & facilities
    Sad face IconDisliked: Amenities
    We were really excited to be able to still travel to Mexico during the pandemic. I must say that the resort has many safety procedures in place to help stop the spread of the virus. From temperature checks, mask requirements, hand sanitizer, and even shoe sanitation. The bed in our room was very comfortable. The room was moderately clean. Found a qtip under the toilet and you could feel sand or n your feet walking barefoot. Our bathroom had many maintenance issues while being there. The resort was reasonably quick to respond. The food was good and there were plenty of choices. I felt like they watered their alcohol down. No matter how many drinks I had, I never got a buzz. Overall, for the price, it was an ok vacation.
    Stayed 4 nights in Aug 2020

    5/5 Excellent

    Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    This is my second time at this location and they never disappoint....even with the shut-down to some facilities, the experience was still top tier. I was also very impressed with the Covid precautions and sanitizing practices. Definitely returning in the future!!
    Stayed 3 nights in Jul 2020

    4/5 Good

    Stayed 7 nights in Jul 2020

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