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Hotel Description

Family-friendly 5-star resort near Old Town

In suburbs

Your stay at this Arcadia resort places you within 2 miles (3 km) of Old Town and Scottsdale Fashion Square. Scottsdale Waterfront and Camelback Mountain are also within 3 miles (5 km).

18-hole golf course

This luxury resort features a golf course, a full-service spa, and 4 restaurants. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the 40 conference rooms, as well as the business center and WiFi in public areas.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and Frette Italian sheets, the 585 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include balconies, WiFi, and LED TVs with cable channels.

Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$540* Per night/room 31 Oct. - 1 Nov.

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Phoenician, a Luxury Collection Resort, Scottsdale ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Phoenician, a Luxury Collection Resort, Scottsdale

Everyone (3) Couples (1)
5 out of 5
The property is very nice. Very good staff and very helpful people.

Posted by on 7 Sep. 2019

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4 out of 5
Preferred the decor prior to remodel. It was classic, traditional and opulent. The contemporary look is similar to many other hotels. Nothing to distinguish it from the pack. The food choices in Mowrey and Cotten were also not what I expected based on prior visits. Choice is limited and too “Southern California “ for me. We ended up eating off the resort most of our stay. Obviously the changes are directed to a different crowd than it was previously. Was disappointed with this visit for those two reasons.

Posted by , from pittsburgh pa on 28 Aug. 2018

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5 out of 5

Fabulous Large Resort

Pros: The hotel is in a great location and the grounds and facilities are immaculate. The desert garden was decorated for the holidays and was lovely.
Cons: It was perfect.
Location: The Phoenician is less than 2 hours from Sedona which is a wonderful day trip.
The Phoenician is a fabulous large resort on the edge of Scottsdale. We are a family of 5 and there was plenty of choices for everyone including tennis, bilking, pool, hot tub, kids club and golf. The service was very good even though the hotel was at capacity. The dining options were also great from the J & G steak house to the buffet breakfast to the food at the pool.

Posted by on 4 Jan. 2018

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3 out of 5

Phoenician has scene its day.

Room and facilities just didnt impress for the cost........old and run down.

Posted by on 1 Jan. 2016

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5 out of 5

loved this hotel.

Pros: Quiet, large room, beautiful bathroom, large balcony, great grounds
Room was large, bathroom clean, no noise, just relaxing, aahhhh. Would stay here again in a heartbeat.

Posted by on 31 Aug. 2012

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1 out of 5

"I am so sorry" Was the common response from this hotel!

Pros: nice landscaping
Cons: Nothing close, No free Internet, poor service, closed restaurants, contemptuous staff
Physically stunning with well appointed but 'tired' rooms. From the bellman's non-smiling, contemptuous and aggressive delivery of bags; to the front desk clerk who chose to ignore me without acknowledgement for 5 minutes while he kept his head down in his computer, this was far from a 5 Diamond experience! My internet access was shut off for 12 hours for no explainable reason. I heard "I am so sorry" so many times, I thought it was their motto! The Hotel closed their three restaurants for two evenings while I was there leaving the exorbitant room service as the only option or leave the property which is about two miles from anything at all. That may have been a blessing as the food prices are unreasonably high for pretty average food. I asked for butter no less than three times from three different waitstaff at lunch and finished my meal without it. These are the indisputable facts of my experience. There is not enough room here for my 'opinion'. You should make your decision about this property based on the facts, not opinions! It should be easy to find a much better experience for much less money than they over charge for here.

Posted by , from Boston on 19 Apr. 2011

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5 out of 5

I felt like I was queen for a day!

This was the best stay at a hotel I have ever had. The hotel room was so clean I even enjoyed a tub bath which I never do in a hotel. I have already recommended the Phonecian to friends who just stayed there a few weeks ago and had the same wonderful experience. The food was excellant and the service was the same. I would love to go back again

Posted by , from boston, ma on 12 Apr. 2011

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5 out of 5

Very comfortable, well appointed, friendly and helpful staff

Pros: Close restaurants, fantastic golf
Tha grounds are beautifully maintained. The hotel is lovely with beautiful views of the valley. The pools and amenities are second to none. The staff treats each guest as a VIP.

Posted by , from Tennessee on 7 Feb. 2011

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5 out of 5

Outstanding resort

Beautiful faciities, great golf course and spa. Service was outstanding in all areas except the steak restaurant which was a big disappointment in service and food quality.

Posted by , from Tennessee on 5 Feb. 2011

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5 out of 5

Exactly what we were looking for

Pros: Close restaurants, Quiet, lots to do
Travelling with a toddler near the holidays, we wanted to have a hotel with lots of things to keep her busy. The Phoenician had it! There are fountains everywhere, there was a train display in the lobby, fabulous music entertainment in the evenings, multiple pools to choose from (even if it WAS freezing outside...the water was heated!), walks to take. The room was lovely and spacious. The bathroom was huge. I had always wanted to stay there and paid a small fortune to do so, but it was worth it! We have stayed at a number of nice places since then with not nearly the entertainment value. I have seen other reviews complain about the datedness of the rooms...I disagree. Tastefully done. Yes, the food was pricey.

Posted by , from Allentown, PA on 4 Feb. 2011

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About the The Phoenician, a Luxury Collection Resort, Scottsdale

Location 6000 E Camelback Rd, Scottsdale, AZ 85251

Property Features

As a guest of The Phoenician, a Luxury Collection Resort, Scottsdale, you'll find a full-service spa, a golf course, and 9 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. A business center and limo/town car service are available. Event space at this resort measures 3655 square feet (340 square meters) and includes a conference center. A children's pool, a spa tub, and gift shops/newsstands are also featured at the luxury The Phoenician, a Luxury Collection Resort, Scottsdale. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Scottsdale resort.

  • 585 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 3655 sq ft of conference space
  • 340 sq m of conference space
  • Built in 1988
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (13.1 km / 8.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Phoenician, a Luxury Collection Resort, Scottsdale offers 585 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • HD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

19th Hole - This restaurant serves breakfast and lunch.

The Marketplace - This coffee shop serves breakfast and lunch. Open daily.

The Phoenician Tavern - This pub serves lunch and dinner. Open daily.

Thirsty Camel - This bar specializes in southern cuisine and serves dinner and light fare. Open daily.

Kalio Kabobery - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 24
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.03 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.50 per 24-hour period (rates may vary)
  • Self parking fee: USD 20 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenician
  • Phoenician Hotel
  • Phoenician Hotel Scottsdale
  • Phoenician Scottsdale
  • The Phoenician Hotel Scottsdale
  • The Phoenician, Scottsdale Hotel Scottsdale
  • Phoenician Luxury Collection Resort Scottsdale
  • Phoenician Luxury Collection Resort
  • Phoenician Luxury Collection Scottsdale
  • Phoenician Luxury Collection
  • Phoenician Hotel Scottsdale
  • The Phoenician Hotel Scottsdale
  • The Phoenician
  • The Phoenician a Luxury Collection Resort Scottsdale
  • The Phoenician, a Luxury Collection Resort, Scottsdale Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.