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Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
1 bedroom, premium bedding, down comforters, memory foam beds

Guest reviews

3.9 out of 5 Good
1,191 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Personal protective equipment
Social distancing

Map

Explore the area

Popular LocationThe Van Buren6 min drive
Popular LocationPhoenix Art Museum7 min drive
Popular LocationArizona State University - Downtown Phoenix11 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)16 min drive

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    About this area

    Phoenix

    Located in Phoenix's Encanto neighborhood, The Clarendon Hotel and Spa is in the city center and near the airport. The area's natural beauty can be seen at Camelback Mountain and Desert Botanical Garden, while Heard Museum and Phoenix Art Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Talking Stick Resort Arena or Chase Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

    Map
    Popular Location

    What's nearby

    • The Van Buren - 6 min drive
    • Phoenix Art Museum - 7 min drive
    • Arizona Federal Theatre - 9 min drive
    • Arizona State University - Downtown Phoenix - 11 min drive
    • Phoenix Convention Center - 11 min drive

    Getting around

    • Indian School - Central Station - 10 min walk
    • Sky Harbor Intl. Airport (PHX) - 16 min drive

    Restaurants

    • Café Tranquilo – Alfresco dining restaurant with a bar offering Mexican cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily, happy hour available. Kids' menu available.
    • Clarendon Skydeck – Rooftop bar offering Mexican cuisine. Open daily, happy hour available.

    About this property

    The Clarendon Hotel and Spa

    Along with a restaurant, this smoke-free hotel has an outdoor pool and 3 bars/lounges. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite. All 105 rooms offer comforts like memory foam beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Guests will also find refrigerators, room service, and down comforters.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 10.00 per day
    • Extended parking (surcharge)
    • Electric car charging station

    Food and drink

    • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
    • 1 restaurant and 1 coffee shop/café
    • 3 bars/lounges and 1 poolside bar
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • Outdoor pool
    • Spa services
    • Spa tub

    Family friendly

    • Outdoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms

    Outdoors

    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Rooftop terrace

    Spa

    • 2 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Couples treatment room(s)
    • Massage - deep-tissue
    • Massage - prenatal
    • Massage - Swedish
    • Massage/treatment rooms
    • Reflexology

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Down comforter
    • Heating (climate-controlled)
    • Hypo-allergenic bedding
    • Linens
    • Memory foam mattress
    • Premium bedding

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 42-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Free bottled water
    • Refrigerator

    More

    • Desk
    • Iron/ironing board
    • Mobile key entry
    • Safe

    Policies

    Check-in

    Check-in from 3:30 PM - midnight
    Late check-in subject to availability
    Minimum check-in age - 19

    Check-out

    Check-out before 10:30 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25 per accommodation, per night
    Dogs only
    2 per room (up to 50 lbs)
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50.00 per stay
    • Destination fee: USD 25.32 per accommodation, per night. This fee does not apply to children under 17 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: USD 10.00 per day
    • Pet fee: USD 25 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property only accepts credit cards for all bookings and onsite payments; cash is not accepted
    Prepaid credit cards are not accepted
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property
    Social distancing measures are in place and staff at the property wear personal protective equipment
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

    Guest reviews

    Overall score and ratings for The Clarendon Hotel and Spa

    3.9
    Good
    1,191 reviews
    5 - Excellent
    476
    4 - Good
    339
    3 - Okay
    201
    2 - Mediocre
    107
    1 - Poor
    68
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.5
    Amenities
    3.8
    Property condition
    1.0 out of 5 Terrible
    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was all bad I wasn't under the impression that I couldn't use my prepaid debit card. It wasn't good enough and it was for my birthday

    Stayed 1 night in Aug 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, property conditions & facilities, room comfort

    The hotel itself was lovely, I’ve been staying here for years and it’s one of my favorite places to go. The hotel staff were the only issue. They were a bit rude and did not help us with an issue regarding our car in the parking lot that involved they police.

    Stayed 1 night in Aug 2020
    3.0 out of 5 Okay
    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    Stayed 2 nights in Aug 2020
    3.0 out of 5 Okay
    • Disliked: Cleanliness, property conditions & facilities, room comfort
    I wouldn’t stay here again.

    I’m overall disappointed with this hotel and Hotels.com. Remodeling of the hotel wasn’t mentioned. Additional charges weren’t shown when I booked and paid for the room. My confirmation showed an additional destination fee of 25.32 per accommodation. “We have included all charges provided to us by the property.” Was also stated in the confirmation email. Upon checking out after a two night stay we were asked if we parked a car there, and I replied yes. Parking cost an additional $20 never mentioned. After the first night stay we put the sign on the door asking to clean and stock the room. We returned 8 hours later and nothing was done. Called the front desk And we were told if anyone stays multiple nights they wouldn’t clean the room, but would deliver towels, toilet paper, etc in person. I mentioned my concerns, and was told I would hear back from the hotel management, I’ve yet to hear back. I’m local and like staycations. I Won’t come back.

    Stayed 2 nights in Jul 2020
    2.0 out of 5 Poor
    • Liked: Cleanliness, room comfort

    Stayed 2 nights in Aug 2020