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"It met my overnight needs and I appreciate that it had airport shuttle. " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

Hotel near Celebrity Theater in Phoenix

Heart of Phoenix

With a stay at this Downtown Phoenix hotel, you'll be within half a mile (1 km) of Celebrity Theater and 6 miles (10 km) of Phoenix Convention Center. Chase Field and Talking Stick Resort Arena are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 95 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free weekday newspapers.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$83* Per night/room 2 Apr. - 3 Apr.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Phoenix Airport ratings based on 80 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Hotel by Best Western Phoenix Airport

Everyone (27) Couples (2) Family (10)
4 out of 5
Good proximity to airport and downtown. Very basic hotel and services, clean!

Posted by on 26 Feb. 2020

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5 out of 5

Posted by on 13 Mar. 2020

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2 out of 5
The photo on Travelocity is not a room photo from the Sure Stay Phoenix Aiport property. The airport property is an old two story hotel. The rooms have outside entrances, not inner corridors like the room pictured. The staff was pleasant. The property itself didn’t have much to offer.

Posted by on 7 Mar. 2020

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4 out of 5
It met my overnight needs and I appreciate that it had airport shuttle.

Posted by on 2 Mar. 2020

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1 out of 5
We did not check in. Hotel was not in an area we were comfortable with and definitely not what we expect from Best Western.

Posted by on 28 Feb. 2020

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3 out of 5
This motel is in a location that will make most people feel uncomfortable. Also, upon arrival I was told I had a smoking room. No other rooms available. Yuck!! Mattress was lumpy and uncomfortable. You get what you pay for!

Posted by , from Rochester, NY on 26 Feb. 2020

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4 out of 5

Posted by on 15 Feb. 2020

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4 out of 5
The tiny hand soap and tiny shampoos smallest I have seen in any hotel property. The breakfast had the least items I have ever seen in a breakfast included property. Bagels and cereal orange juice and coffee. That was it. The property was very quiet which was nice and very clean, Beds were comfortable.

Posted by on 30 Jan. 2020

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3 out of 5
Room key didn’t work. Tired had to walk back. Only one feeble chair in room. Wanted extra pillows and they wanted me to walk all the way back and get them myself. I refused so so did bring them. Not great for the money

Posted by on 29 Jan. 2020

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3 out of 5
There isn't much of a choice for gluten free breakfast. It's an older motel that has been renovated. It's ok to stay at. It's in a bad area of town.

Posted by on 29 Jan. 2020

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About the SureStay Hotel by Best Western Phoenix Airport

Location 3037 E Van Buren St, Phoenix, AZ 85008

Renovations + Closures

The following facilities will be closed from 19 March 2020 to 30 June 2020 (dates subject to change):

  • Swimming pool
  • Dining venue

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (6.6 km / 4.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:30 AM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Hotel Phoenix Airport
  • Econo Lodge Phoenix Airport
  • Econo Lodge Phoenix Hotel Phoenix
  • Phoenix Econo Lodge
  • Econo Lodge Phoenix Airport Hotel
  • Surestay By Phoenix Phoenix
  • SureStay Hotel by Best Western Phoenix Airport Hotel
  • SureStay Hotel by Best Western Phoenix Airport Phoenix
  • SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

You should know

  • SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.