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"Shuttle driver was nice but I had to call 2 times and waited for over an hour, was outside at 11 p.m. and didn't get to hotel until 12:30 " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

3-star hotel near Arizona Mills Mall

In Phoenix

Your stay at this Ahwatukee Foothills hotel places you within 3 miles (5 km) of Arizona Mills Mall and Oasis Water Park. Also, Kiwanis Park is within 3 miles (5 km) and Diablo Stadium is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like self-serve breakfast and free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 188 guestrooms also have free WiFi and cable TV. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (2 Televisions)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Phoenix Airport ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Phoenix Airport

Everyone (20) Couples (1) Family (4)
5 out of 5

Posted by on 24 Mar. 2020

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2 out of 5
My room had this horrible smell like the sewage was coming through the pipes. I had to buy air freshner immediately and the next day i purchased a candle that i burnt everyday thereafter

Posted by on 14 Mar. 2020

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5 out of 5

Posted by on 11 Mar. 2020

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4 out of 5

Posted by on 18 Jan. 2020

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4 out of 5
Shuttle driver was nice but I had to call 2 times and waited for over an hour, was outside at 11 p.m. and didn't get to hotel until 12:30

Posted by on 16 Jan. 2020

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5 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Guest Services

Thank you for staying with us, I really appreciate your feedback. Hope to see you again!

5 out of 5
Easy access from freeway - Enough parking - good neighborhood with fast-food joints and stores like Walmart and Costco - Helpful, friendly staff - OK breakfast ( well, it's free !)

Posted by on 21 Oct. 2019

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5 out of 5
This property is more than ai expected for the price. This is the 2nd time i have stayed here and each time gets better than the last. The upkeep of the property is outstanding. The views in the morning are breathtaking, and the free breakfast is very much worth it. The beds are very comfortable and its very nice and quite around there which I love! This is very much worth every penny and I will be returning plenty of times!!!

Posted by on 15 Oct. 2019

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1 out of 5

Posted by on 28 Jul. 2019

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2 out of 5
Stay somewhere else if you can. Coverlets had stains, trash and graffiti on property.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by Lisa

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

About the Quality Inn Phoenix Airport

Location 5121 E La Puente Ave, Phoenix, AZ 85044

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Phoenix Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 3442 square feet (320 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. The business-friendly Quality Inn Phoenix Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 4 levels
  • 3442 sq ft of conference space
  • 320 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (14.9 km / 9.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Quality Inn Phoenix Airport offers 188 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Hotel Phoenix Tech Center
  • Clarion Hotel Tech
  • Clarion Phoenix Tech Center
  • Clarion Hotel Phoenix Chandler
  • Clarion Hotel Chandler
  • Clarion Phoenix Chandler
  • Clarion Chandler
  • Clarion Hotel Phoenix Tech Phoenix
  • Clarion Phoenix
  • Phoenix Clarion
  • Quality Phoenix Airport
  • Quality Hotel Phoenix Chandler
  • Quality Phoenix Phoenix
  • Quality Inn Phoenix Airport Hotel
  • Quality Inn Phoenix Airport Phoenix
  • Quality Inn Phoenix Airport Hotel Phoenix

You should know

  • Quality Inn Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.