Skip to main content
Beginning of main content

"Good hotel to go to for but or pleasure. Excellent to stay here. " More

By a verified traveller on Wed 04 Mar 2020

Enter dates to see availability

Hotel Description

Family-friendly stay near Castle N' Coasters

In Phoenix

Within a 15-minute walk of this North Mountain hotel, you'll find Castle N' Coasters and Metrocenter. Cave Creek Golf Course and Sahuaro Ranch Park are also within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the business center and WiFi in public areas.

Comfy beds, WiFi

In addition to WiFi, the 146 guestrooms offer pillowtop beds and cable TV. Refrigerators, desks, and free toiletries are also available.

Standard King, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$75* Per night/room 31 May - 1 Jun.

Standard King, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier 2 Full Bed, Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Inns Metro Center ratings based on 12 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Premier Inns Metro Center

Everyone (6) Couples (2) Family (5)
1 out of 5
Total disrepair...CHECK FOR BEDBUGS! Riff Raff hanging out around the hotel at all hours of the night. Loud noises outside.

Posted by on 14 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

16 Mar. 2020 by Management

Sorry for any inconveniences you may have experienced. We appreciate your feedback. It is important to us and we will take it into consideration to be able to utilize it to better the property and staff. Thank you. Have a great day.

4 out of 5
Good hotel to go to for but or pleasure. Excellent to stay here.

Posted by on 4 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

5 Mar. 2020 by Management

Thank you for your stay. We appreciate your feedback!

1 out of 5
This place is a dump Took us till5 to get into a room

Posted by on 18 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

27 Feb. 2020 by Management

Sorry for anything you had experienced that may or may not have been an inconvenience to you. We appreciate your feedback and will take it into consideration for way to improve the staff and property. Have a great day!

4 out of 5

Posted by on 21 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Aug. 2019 by Management

Thank you for your stay.

1 out of 5
Dirty room, bad smell, not vacummed and lots of shady characters. Room wasn't ready at check in had to wait. Very dirty parking lot and noisy neighbors. Right next to freeway loud traffic hard to sleep.But 2 separate staff members, one 50 minutes and 30 minutes before check out time pounding on the door wanting me to vacate the room! Really?

Posted by on 5 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Apr. 2019 by GM

Thank You for letting us know about these issues. And thank you for staying with us

1 out of 5
The room was filthy and smelled like smoke. There was hair all over the bathroom sink and shower. The mirror wasn't clean. Makeup on the pillows. There was small pieces of trash at different places. The chair and table in the room had wear spots and needed to go to the dumpster. The fridge wasn't very cold. There was crap music being played outside, and people talking, all night and constantly.

Posted by on 1 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Apr. 2019 by GM

I am sorry your stay was not pleasant. And I will speak with housekeeping about the cleanliness of the room

1 out of 5
It was disgusting, carpets were filthy,roaches in bathroom,Faucet in shower coming out of wall,mold around tub,no blow dryer,coffeemaker, iron,no microwave. The room was a smoking room and the smell was horrible.tried spraying the carpet but the stench wouldn't go away.Worst night we ever had,

Posted by , from Tucson, Az on 29 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Mar. 2019 by GM

I am sorry to hear that. We will work on these issues. Thank You for staying with us

3 out of 5
The wifi is not free, which is very disappointing! You have to pay for the wifi when other motels are free! The wifi is pretty expensive! Also, there are cockroaches in the motel, which is pretty nasty, and the toilets don't flush properly!

Posted by on 13 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Mar. 2019 by GM

Thank You for staying with us. Also we are working on the issues you mentioned

2 out of 5
The door was open when we went to check into that room. Until the maintenance man showed up we couldn't shut or lock the door

Posted by on 10 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Mar. 2019 by GM

I am glad they were able to fix the problem. And thank you for staying with us

5 out of 5
Awesome n friendly staff very clean room n lonny also outsife vety clean also

Posted by on 19 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Feb. 2019 by GM

Thank You

About the Premier Inns Metro Center

Location 10402 N Black Canyon Hwy, Phoenix, AZ 85051

Property Features

Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. The family-friendly Premier Inns Metro Center also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Free self parking is available.

  • 146 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (26.8 km / 16.7 mi)
  • Parking: Free self parking

Room Amenities

Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

  • Pillowtop beds
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Premier Inns Metro Center has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • A 12.57 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 5.99 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Inns Metro Center Phoenix
  • Premier Metro Center Phoenix
  • Premier Inns Metro Center Hotel
  • Premier Inns Metro Center Phoenix
  • Premier Inns Metro Center Hotel Phoenix

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing http://fr.travelocity.ca/Phoenix-Hotels-Premier-Inns-Metro-Center.h16081170-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Phoenix-Hotels-Premier-Inns-Metro-Center.h16081170-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://fr.travelocity.ca/Phoenix-Hotels-Premier-Inns-Metro-Center.h16081170-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.