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8 outdoor pools, cabanas (surcharge), pool umbrellas
8 outdoor pools, cabanas (surcharge), pool umbrellas
8 outdoor pools, cabanas (surcharge), pool umbrellas
Room Amenity

Guest reviews

4.1/5 Very Good
1,033 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMusical Instrument Museum14 min drive
Popular LocationMayo Clinic Hospital16 min drive
Popular LocationGrand Canyon University20 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)24 min drive

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    About this area

    Phoenix

    Located in Phoenix's North Mountain neighborhood, Pointe Hilton Tapatio Cliffs Resort is in the city center and near the airport. Musical Instrument Museum and Phoenix Art Museum are cultural highlights, and travelers looking to shop may want to visit Kierland Commons and Scottsdale Quarter. Traveling with kids? Consider Phoenix Zoo, or check out an event or a game at Chase Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

    Map
    Popular Location

    What's nearby

    • Musical Instrument Museum - 14 min drive
    • Mayo Clinic Hospital - 16 min drive
    • Kierland Commons - 18 min drive
    • Grand Canyon University - 20 min drive
    • Camelback Mountain - 23 min drive

    Getting around

    • Northern Ave / 19th Ave Station - 8 min drive
    • Phoenix, AZ (PHX-Sky Harbor Intl.) - 24 min drive

    Restaurants

    • Different Pointe of View – Restaurant with a bar. Serves dinner on select days.
    • Pointe In Tyme – Restaurant with a bar. Serves breakfast, lunch, and dinner daily. Kids' menu available.
    • Cascades Cafe – Poolside café with a bar. Serves lunch and light fare daily.
    • Lobby Bar – Open daily.

    About this property

    Pointe Hilton Tapatio Cliffs Resort

    Family-friendly Phoenix hotel in North Mountain with 3 restaurants
    This smoke-free hotel features 3 restaurants, 8 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. All 584 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and living rooms. Balconies or patios and WiFi are standard, as are LCD TVs with cable channels.
    Pointe Hilton Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

    In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
    Available in some public areas: WiFi (USD 11.95)

    Parking and transportation

    Free self parking
    Free valet parking
    Electric car charging station
    Limo/town car service

    Food and drink

    Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 per person
    3 restaurants and 1 coffee shop/café
    3 bars/lounges and 1 poolside bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    18 holes of golf
    8 outdoor pools
    2 outdoor tennis courts
    7 spa tubs
    Aerobics classes
    Basketball
    Fitness center
    Free water park access
    Full-service spa
    Golf driving range
    Sauna
    Shopping
    Tennis
    Yoga classes

    Family friendly

    8 outdoor pools
    Dry cleaning service
    Free cribs/infant beds
    Free water park access
    Grocery/convenience store
    Laundry facilities
    Refrigerator
    Separate living room
    Sofa bed
    Waterslide

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Golf caddy
    Golf cart
    Golf clubs
    Golf lessons
    Golf pro shop
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Russian
    Spanish

    Business services

    24-hour business center
    36 meeting rooms
    Computer station
    Conference center (75 square feet of space)

    Outdoors

    Pool cabanas (surcharge)
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    6 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Reflexology
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Pool hoist on site
    Roll-in shower
    Valet for wheelchair-equipped vehicle
    Wheelchair-accessible business center
    Wheelchair-accessible concierge desk
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible public washroom
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible van parking

    More

    Couples dining
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Double sofa bed
    Free cribs/infant beds
    Heating
    Linens
    Pillow-top mattress
    Premium bedding

    Bathroom

    Designer toiletries
    Hair dryer
    Shampoo
    Shower/tub combination
    Soap
    Toilet paper
    Towels

    Entertainment

    27-inch LCD TV
    Cable channels
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    Outdoor space

    Balcony or patio

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Separate living room
    Separate sitting area

    Policies

    Check-in

    Check-in from 4:00 PM - midnight
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 500 per accommodation, per stay
    • Resort fee: USD 39.00 per accommodation, per night
    The resort fee includes:
    • Pool access
    • Fitness center access
    • Internet access
    • Phone calls
    • Parking
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 9 and USD 20 per person (approximately)
    • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
    • Fee for in-room wired Internet: USD 9.95 (rates may vary)
    • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
    • Contactless check-out is available.
    • Individually-wrapped food options are available for breakfast and through room service.
    • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
    The daily mandatory resort fee includes access to Falls Water Village (maximum of 4 guests per room), use of the golf driving range and tennis courts for 1 hour, a 10% discount on apparel in resort shops, and 20% off selected spa services.
    This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

    We should mention

    Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Children under 10 years old are not allowed in the spa without adult supervision

    Property is also known as

    Pointe Hilton Tapatio Cliffs Resort Phoenix
    Pointe Hilton Tapatio Cliffs Resort
    Pointe Hilton Tapatio Cliffs Phoenix
    Pointe Hilton Tapatio Cliffs
    Pointe Hilton Tapatio Cliffs Hotel Phoenix

    Guest reviews

    Overall score and ratings for Pointe Hilton Tapatio Cliffs Resort

    4.1
    Very Good
    5 - Excellent
    458
    4 - Good
    323
    3 - Okay
    152
    2 - Mediocre
    60
    1 - Poor
    40
    4.2
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    4.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Pools were perfect oasis from sweltering heat! As was clean A/C room!!

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    The great pool service it was very clean the room and excellent room service

    Stayed 2 nights in Jun 2020

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    I booked the "Falls Suite", the room was outdated stained curtains and smelled like mold. There are no Falls view. The only view is a parking lot. The pools were ok. For what I paid for that room I could of stayed at The Princess Resort instead.

    Stayed 2 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Pools where open. Food was good & we really enjoyed ourselves.

    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was fantastic! I will definitely be back.

    Stayed 1 night in Jun 2020