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4.1 out of 5

"I loved from A-Z everything from eating at their restaurants to soaking in the various pools to the visual lookout everywhere and their most gracious ... " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

Family-friendly 4-star hotel with 8 outdoor pools

City center retreat

Your stay at this North Mountain hotel places you within 12 miles (20 km) of Phoenix Art Museum and Musical Instrument Museum. Kierland Commons and Scottsdale Quarter are within 12 miles (20 km).

18-hole golf course

This smoke-free hotel features a golf course, free water park access, and a full-service spa. Families will appreciate the waterslide and onsite laundry facilities. Enjoy the 8 outdoor pools and get free valet parking.

Comfy beds, WiFi

The 584 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include balconies or patios, sofa beds, and LCD TVs with cable channels.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$168* Per night/room 6 Apr. - 7 Apr.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds (Falls Location)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pointe Hilton Tapatio Cliffs Resort ratings based on 143 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pointe Hilton Tapatio Cliffs Resort

Everyone (15) Couples (3) Family (5)
5 out of 5
I loved from A-Z everything from eating at their restaurants to soaking in the various pools to the visual lookout everywhere and their most gracious staff and of course my room|||||||

Posted by , from Cleveland on 7 Mar. 2020

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1 out of 5
The neighborhood was really run down and the hotel was old.

Posted by on 24 Feb. 2020

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5 out of 5
Nice staff good food and drink! I like the adult pool. The cantina should have been open.

Posted by on 17 Feb. 2020

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5 out of 5
Great staff. Clean room. Location beautiful. Older resort - needs some updating.

Posted by on 12 Feb. 2020

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3 out of 5

Posted by on 11 Dec. 2019

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5 out of 5
I loved everything it was beautiful relaxing the breakfast was good pools clean

Posted by on 23 Sep. 2019

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4 out of 5
Nice resort, really spread out. Parking terrible for checkin

Posted by on 26 Aug. 2019

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3 out of 5
Family weekend away so little kids could swim. We stayed on a weekend that was totally booked. Parking was not easy. We "upgraded" for $20/night to be closer to the pools. I wouldn't do that again. We attempted to go to the big pool with the water slide and it was standing room only in the pool. Customer service was attentive and staff was friendly. I don't think I'd stay there again for all the extra charges and unable to use the amenities

Posted by on 17 Aug. 2019

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1 out of 5

Posted by on 13 Jul. 2019

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5 out of 5
Property was very beautiful and relaxing. The pools were clean, rooms well cleaned, and staff was very helpful when needed.

Posted by on 19 May 2019

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About the Pointe Hilton Tapatio Cliffs Resort

Location 11111 N 7th St, Phoenix, AZ 85020

Property Features

As a guest of Pointe Hilton Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 8 outdoor swimming pools and 7 spa tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 75 square feet (7 square meters) and includes a conference center. A fitness center, a sauna, and a terrace are also featured at the family-friendly Pointe Hilton Tapatio Cliffs Resort. Free self parking and valet parking are available. This Mediterranean Phoenix hotel is smoke free.

  • 584 guestrooms or units
  • 6 levels
  • 28 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 75 sq ft of conference space
  • 7 sq m of conference space
  • Built in 1982
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 8
  • Waterslide
  • Separate living room1
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (27.4 km / 17 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Pointe Hilton Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The daily mandatory resort fee includes access to Falls Water Village (maximum of 4 guests per room), use of the golf driving range and tennis courts for 1 hour, a 10% discount on apparel in resort shops, and 20% off selected spa services.

This property requires a USD 500 cash deposit for any bookings where payment for the stay will be made in cash.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.90 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions
  • Wired Internet access (may be limited)
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cliffs Tapatio Resort
  • Hilton Pointe Tapatio Cliffs Resort
  • Hilton Tapatio
  • Pointe Hilton Resort
  • Pointe Hilton Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Tapatio Cliffs
  • Pointe Tapatio Cliffs Resort
  • Tapatio Cliffs Hilton
  • Tapatio Hilton
  • Pointe Hilton Tapatio Cliffs Hotel Phoenix
  • Pointe Hilton Tapatio Cliffs Phoenix
  • Pointe Hilton Tapatio Cliffs
  • Hilton Phoenix
  • Phoenix Hilton
  • Pointe Hilton Tapatio Cliffs
  • Pointe Hilton Tapatio Cliffs Resort Hotel
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Hilton Tapatio Cliffs Resort Hotel Phoenix

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.