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8 outdoor pools, pool umbrellas
8 outdoor pools, pool umbrellas
8 outdoor pools, pool umbrellas
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Guest reviews

3.9/5 Good
1,202 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationArizona State University - Downtown Phoenix13 min drive
Popular LocationCamelback Mountain16 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)17 min drive
Popular LocationGrand Canyon University18 min drive

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    About this area

    Phoenix

    Located in Phoenix's Camelback East neighborhood, Pointe Hilton Squaw Peak Resort is near the airport. Heard Museum and Phoenix Art Museum are cultural highlights, and travelers looking to shop may want to visit Biltmore Fashion Park and Scottsdale Fashion Square. Traveling with kids? Make time for Castle N' Coasters, or check out an event or a game at Chase Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

    Map
    Popular Location

    What's nearby

    • Arizona Federal Theatre - 13 min drive
    • Phoenix Convention Center - 13 min drive
    • Arizona State University - Downtown Phoenix - 13 min drive
    • Camelback Mountain - 16 min drive
    • Grand Canyon University - 18 min drive

    Getting around

    • Northern Ave / 19th Ave Station - 6 min drive
    • Sky Harbor Intl. Airport (PHX) - 17 min drive

    Restaurants

    • Hole-in-the-Wall – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner.
    • Rico's American Grill – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner.
    • Slim Picken's – Poolside café offering American cuisine.

    About this property

    Pointe Hilton Squaw Peak Resort

    Along with 3 restaurants, this smoke-free resort has 8 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include free water park access, a health club, and a bar/lounge. All 563 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like pillowtop beds and premium bedding. Guests will also find iPod docks, refrigerators, and room service.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of Hilton CleanStay

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, and dinner
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Valet parking: USD 10 per day

    Food and drink

    • Breakfast available for a fee: USD 19.00 for adults and USD 8.75 for children
    • 3 restaurants and 1 coffee shop/café
    • 1 swim-up bar, 1 poolside bar and 1 bar
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • 8 outdoor pools
    • 3 outdoor tennis courts
    • 5 spa tubs
    • Aerobics classes
    • Basketball
    • Children's pool
    • Fitness center
    • Free water park access
    • Full-service spa
    • Mini golf
    • Pilates classes
    • Shopping
    • Tennis
    • Yoga classes

    Family friendly

    • 8 outdoor pools
    • Babysitting/childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free cribs/infant beds
    • Free water park access
    • Grocery/convenience store
    • Laundry facilities
    • Lazy river
    • Mini golf
    • Refrigerator
    • Supervised childcare/activities (surcharge)
    • Waterslide

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • German
    • Russian
    • Spanish

    Business services

    • 37 meeting rooms
    • Business center
    • Computer station
    • Conference center (48000 square feet of space)

    Outdoors

    • Picnic area
    • Pool umbrellas
    • Terrace

    Spa

    • Aromatherapy
    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - hot stone
    • Massage - prenatal
    • Massage - Swedish
    • Massage/treatment rooms
    • Steam room
    • Thalassotherapy

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Down comforter
    • Free cribs/infant beds
    • Heating
    • Hypo-allergenic bedding
    • Linens
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • iPod dock
    • LCD TV
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe

    Policies

    Check-in

    Check-in from 4 PM - 6:00 AM
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    It is property policy that all guests must wear a face mask within public areas of the property.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
    Up to 75 lbs

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for full breakfast: USD 19.00 for adults and USD 8.75 for children (approximately)
    • Valet parking fee: USD 10 per day
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Personal protective equipment, including masks and gloves, will be available to guests
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer
    Contactless check-out is available
    Individually-wrapped food options are available for breakfast, lunch, and dinner
    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
    The property affirms that it follows sanitization practices of Hilton CleanStay guidelines
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Guest reviews

    Overall score and ratings for Pointe Hilton Squaw Peak Resort

    3.9
    5 - Excellent
    430
    4 - Good
    400
    3 - Okay
    194
    2 - Mediocre
    123
    1 - Poor
    55
    4.0
    Cleanliness
    4.1
    Service and Staff
    3.6
    Amenities
    3.7
    Property condition

    2/5

    • Liked: Cleanliness, staff & service

    Wasn’t like what I expected for a resort Like a hotel better

    Stayed 2 nights in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    thanks for considering us

    Great hotel! During COVID this hotel is doing extra measures to keep guests safe. I could tell our suite was extra clean. The grounds looked so nice and well maintained.

    Stayed 2 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very clean, very helpful due to covid. But i wish i would've had conjoined rooms with my daughter.

    Stayed 2 nights in Jul 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Don't do it!!

    I hate doing negative reviews - but this was the worst experience I have ever had with a Hilton property ever. The property is not clean - elevator door didn't open all the way, ice maker didn't work and even after reporting it...wasn't fixed or even labeled. Our room was hot - air set at 65, but didn't cool, just ran. Tapatio is much better maintained, clean and run. Don't bother with this place.

    Stayed 1 night in Aug 2020

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    Our first room was dirty and the toilet didn’t work properly. The couch pull out bed had hair and crumbs on it and the couch cushions had tears on the bottom of them and were covered in crumbs. There was dust on the air vents and there were crumbs on the floor when we arrived in our first room. We asked for a room change and it was slightly cleaner, but the room still needed some improvement and the the television didn’t work in that room. The north and south pool were open , but guests were suppose to go online and pick a 2 hour time slot to use the pool. Very few guests adhered to that rule. I have stayed here in the past and have had a pleasant stay, but I don’t think I will be coming back after this.

    Stayed 2 nights in Jul 2020