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"It was nice and there was plenty of room. My son and I enjoyed our one night stay. " More

By a verified traveller on Sun 30 Jun 2019

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Hotel Description

3-star hotel near Castle N' Coasters

In Phoenix

Your stay at this North Mountain hotel places you within 2 miles (3 km) of Castle N' Coasters and Metrocenter. North Mountain Park and Arizona State University-West Campus are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Refrigerators, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$126* Per night/room 6 Jul. - 7 Jul.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Phoenix -North ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Phoenix -North

Everyone (15) Couples (1) Family (2)
1 out of 5

Posted by on 19 Jun. 2020

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4 out of 5

Posted by on 24 Jan. 2020

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5 out of 5
It was nice and there was plenty of room. My son and I enjoyed our one night stay.

Posted by , from Yuma on 30 Jun. 2019

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3 out of 5
Easy access. Front desk staff was great. Hotel is located adjacent to highway and the noise was disturbing. Good breakfast, but served in a cramped area with limited seating.

Posted by on 3 Jan. 2019

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5 out of 5
The new breakfast program for weekends was outstanding.

Posted by , from Phoenix on 5 Nov. 2018

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5 out of 5
Felt like a small apartment, three thumbs up! Very easy access to freeway.

Posted by , from CA on 4 Oct. 2018

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4 out of 5

Average hotel

Great breakfast, comfortable beds and pillows, shower outdated/ needs improvement. Pool area small and no hot tub. Friendly staff. Traffic/noise is very loud from the freeway.

Posted by on 11 Feb. 2018

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Comment from Hotel Management

12 Feb. 2018 by Nicholas R.

Dear Chelsie, Thank you for choosing to stay with us and leaving a review. We always appreciate the feedback. Thanks again.

5 out of 5

No Hitches Whatsoever!

Location: Golf, Golf, Golf!
This was a fantastic place to stay! Before I even arrived the staff, especially Rudi and Natasha, made me feel so welcome and appreciated as a customer. The room was clean, bed very comfortable, hot water for days, great shower pressure... The morning breakfast was unbelievable, cant believe people would complain about this, the pool area was always clean and the room was top notch, top notch! If you book this expecting a Spa environment in a exotic local you have not read the reviews or researched this place. Its a very convenient, very clean business hotel, with tons of great staff and friendly smiles. Ill be back to Phoenix real soon, any guess where I'm staying...Thanks!

Posted by , from Forest Park, IL on 8 Feb. 2018

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Comment from Hotel Management

12 Feb. 2018 by Nicholas R.

Dear Matt, Thank you for coming into stay with us and leaving review on your experience. We are glad to see you enjoyed your time with us and hopefully it was just as nice on the links. If there is anything else we can do please let us know and we will see you next time.

3 out of 5

It was a pleasant motel but old.

Pros: The staff and breakfast were excellent.
Cons: The carpet in the room, vibrating refrigerator and noisy fan in the bathroom. Also having liquid half and half for the coffee would be nice.
Location: Restaurants, shopping and places for recreation are nearby.
It was a pleasant experience. The staff were friendly and helpful. The room was nice but there were some things that could be done to improve it. The carpet was old and spotted. The refrigerator vibrated and the bathroom fan was noisy. I feel having a liquid half and half for the coffee would be nice. Otherwise the stay was fine.

Posted by on 31 Dec. 2017

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Comment from Hotel Management

4 Jan. 2018 by Nicholas R.

Dear Guest, Thank you for leaving feedback on your experience, feedback like this is helpful on helping us improve. If you need anything further please let us know. Thanks again.

1 out of 5
Customer service was below average. AC broke down and were in a "HOT" room for over 9 hours.

Posted by on 30 Jun. 2017

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Comment from Hotel Management

15 Jul. 2017 by Hotel Manager

Thank you for your feedback. We do apologize for any inconvenience we may have caused during your visit. We have had A/C issues do this extreme summer heat and we are working on issues as they appear. We do hope you can stay with us in the future we can make sure you dont encouneter any issues or your next visit. Again I apologize for any inconvenience we may have caused. If you have any questions please feel free to contact the hotel directly. Rudy V.

About the Hyatt Place Phoenix -North

Location 10838 N 25th Ave, Phoenix, AZ 85029

Property Features

Hyatt Place Phoenix -North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hyatt Place Phoenix -North also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Hyatt Place Phoenix -North was completed in September 2016. This 3-star Phoenix hotel is smoke free.

  • 127 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (27.7 km / 17.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Phoenix -North offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Phoenix -North has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR - Hyatt
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Phoenix North
  • Hyatt Place Phoenix North
  • Hyatt Place Phoenix Phoenix
  • Hyatt Place Phoenix - North Hotel Phoenix
  • Hyatt Place Phoenix -North Hotel
  • Hyatt Place Phoenix North Hotel
  • Hyatt Place Phoenix -North Phoenix
  • Hyatt Place Phoenix -North Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.