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4.3 out of 5

"Very friendly and professional staff. They all made us feel very welcome. Breakfast was great and the room was very roomy for our family of 4. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

3-star hotel near SanTan Village

Close to airport

Stay at this Gilbert hotel and you'll be within 2 miles (3 km) of SanTan Village and 12 miles (20 km) of Chandler Fashion Center. Ocotillo Golf Resort is within 12 miles (20 km) and Mesa Community College is within 16 miles (25 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free Internet, comfy beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, refrigerators, and premium bedding.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
C$115* Per night/room 5 Jul. - 6 Jul.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Gilbert ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Gilbert

Everyone (12) Couples (4) Family (6)
5 out of 5
Very friendly and professional staff. They all made us feel very welcome. Breakfast was great and the room was very roomy for our family of 4.

Posted by , from Temecula, CA on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Hyatt Place Gilbert Leadership Team

KJones - Thank you for your feedback and review. We are happy to hear the your enjoyed your visit to Hyatt Place Gilbert.

5 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

27 Oct. 2019 by Sirena, FOM

Thank you for your kind review! We hope to have the pleasure of hosting you again!

4 out of 5
The rooms were nice and big. Very spacious. Unfortunately, our room was dirty. Side tables were not clean and also the bedding were worn. I also didn’t agree that breakfast should have been additional cost unless it was by menu.

Posted by on 14 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Sirena, FOM

I am so sorry to hear you experienced such cleanliness issues during your stay. I would love to hear more about the issues you experienced; please don't hesitate to reach out.

4 out of 5

Posted by on 4 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Sirena B. -Front Office Manager

Thank you for your positive review! I am so glad that we were able to meet your expectations. We look forward to WOWing you the next time you are in Gilbert!

5 out of 5
Nice place, the air in the room was not that great tho.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by Sirena

Thank you so much for your feedback! I will be sure to address your concerns about the air with the maintenance supervisor. I hope you will keep us in mind for your future stays.

4 out of 5
I liked our room. Was upset when I realized they had double charged my debit card and it was going to take a week to get credit back.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Maya M

Thanks for staying with us.I do apologize that your reservation was over authorized. Your feedback will be addressed directly with our staff to ensure that this doesn't happen again in the future. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
I like that its pet friendly. We didnt bring pets but enjoyed seeing others and like having the option

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Maya M

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Nick

Thank you for your review from your recent stay with us ! We are thrilled to see that you enjoyed your stay and we are looking forward to your return with us.

2 out of 5
During our 5-night stay, we had extremely minimal housekeeping and every day had to ask for more towels, etc. The floor definitely had not been vacuumed in quite some time. There was a bottle cap on the floor by the window the entire time, and I stepped on a sharp object. When we told them about these things EVERY DAY, it wasn't until the last day that someone came up and vacuumed. Then, they accused us of having our Do Not Disturb sign up -- wrong! We left the room every day by 11 a.m. Perhaps the final straw was when they threw out my personal soap. The light by the bed never worked, which we told them about every day. I could go on and on, but I want to add that we have stayed at this hotel numerous times and at Hyatt Place hotels in various cities. This was horrible. Plastic knives and forks for breakfast, empty beverage pitchers at breakfast. If you like Hyatt Place -- go to the one in Emeryville, Cali. -- AMAZING!

Posted by on 20 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Nick

Thank you for your review, I would like to sincerely apologize for the inconvenience you experienced during your stay with us.Guest satisfaction is one of our top priorities and I apologize we failed that with you. I hope you can give us another opportunity to service you in the near future.

5 out of 5
The facility was older but kept in good condition, Our main reason for loving this place was the staff! So friendly and helpful! Thank you Adriana, Akysha ,Cheyenne, Daniel, Marco, and Joe!!!

Posted by on 9 Mar. 2019

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Comment from Hotel Management

14 Mar. 2019 by Nick

Thank you for your review from your recent stay with us. We are thrilled to see you enjoyed your stay and look forward to your future reservation with us.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1100 square feet (99 square meters). The business-friendly Hyatt Place Gilbert also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This 3-star Gilbert hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 1100 sq ft of conference space
  • 99 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Mesa, AZ (AZA-Phoenix - Mesa Gateway) (11.6 km / 7.2 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Gilbert offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (late night)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Hyatt Place Gilbert has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Car recommended
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gilbert Hyatt Place
  • Hyatt Place Gilbert
  • Hyatt Place Hotel Gilbert
  • Hyatt Place Gilbert Hotel Gilbert
  • Hyatt Place Gilbert Hotel
  • Hyatt Place Gilbert Hotel
  • Hyatt Place Gilbert Gilbert
  • Hyatt Place Gilbert Hotel Gilbert

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.