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Outdoor pool
Outdoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Guest reviews

3.4/5
1,756 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Free airport shuttle

Map

Explore the area

Popular LocationArizona Mills Mall5 min walk
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)10 min drive
Popular LocationSun Devil Stadium14 min drive
Popular LocationArizona State University14 min drive

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    About this area

    Tempe

    In the business district, Hotel Tempe/Phoenix Airport InnSuites at the Mall is in an area with good airport proximity and shopping. Arizona Mills Mall and Mill Avenue District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and Rawhide Western Town. Check out an event or a game at Diablo Stadium, and consider making time for Big Surf, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.

    Map
    Popular Location

    What's nearby

    • Arizona Mills Mall - 5 min walk
    • Tempe Town Lake - 10 min drive
    • Tempe Beach Park - 10 min drive
    • Sun Devil Stadium - 14 min drive
    • Arizona State University - 14 min drive

    Getting around

    • 9th Street Station - 7 min drive
    • Sky Harbor Intl. Airport (PHX) - 10 min drive

    About this property

    Hotel Tempe/Phoenix Airport InnSuites at the Mall

    3-star hotel, walk to Arizona Mills Mall
    This hotel features a restaurant, an outdoor pool, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, outdoor tennis courts, and a spa tub are onsite. All 160 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like microwaves and coffee makers. Pillowtop beds, room service, and free international calls are among the other amenities available to guests.
    Hotel Tempe/Phoenix Airport InnSuites at the Mall offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

    Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2017.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Free 24-hour roundtrip airport shuttle
    Airport shuttle at scheduled times

    Food and drink

    Free buffet breakfast available daily 6:30 AM–10 AM
    1 restaurant
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    2 outdoor tennis courts
    Basketball
    Fitness center
    Outdoor pool
    Spa tub
    Tennis

    Family friendly

    Dry cleaning service
    Laundry facilities
    Microwave
    Mini-fridge
    Outdoor pool

    Conveniences

    Banquet hall
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    No elevators

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    1 meeting room
    Conference space (1500 square feet)

    Outdoors

    BBQ grill(s)
    Picnic area
    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas (fines apply)
    Fireplace in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Pillow-top mattress

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Flat-screen TV
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Microwave
    Mini-fridge

    More

    Connecting rooms available
    Desk
    Free international calls
    Free local calls
    Free long-distance calls
    Iron/ironing board
    Phone
    Safe

    Policies

    Check-in

    Check-in from 4:00 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    This property doesn't offer after-hours check-in
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available at scheduled times
    Fees may apply; contact the property in advance to make arrangements
    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 10.00 per accommodation, per night
    Dogs and cats only
    2 per room (up to 20 lbs)
    Pets cannot be left unattended
    Food and water bowls are available
    Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
    Rollaway/extra beds are available for USD 20.0 per night
    Cribs (infant beds) are not available

    Property payment types

    American ExpressDiscoverMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 200 per accommodation, per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 10.00 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.
    • Individually-wrapped food options are available for breakfast.
    • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section), guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

    Guest reviews

    Overall score and ratings for Hotel Tempe/Phoenix Airport InnSuites at the Mall

    3.4
    Guest rating
    5 - Excellent
    431
    4 - Good
    522
    3 - Okay
    356
    2 - Mediocre
    228
    1 - Poor
    219
    3.5
    Cleanliness
    3.7
    Service and Staff
    3.5
    Amenities
    3.3
    Property condition

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Its a pretty quiet place to get some rest. Its close to the Arizona mall(across the street) and fast food.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    very good

    Hotel was very comfortable, better than some more expensive places. Pleasantly surprised by the quality and value of this location.

    Stayed 1 night in Jun 2020

    3/5

    • Disliked: Staff & service, property conditions & facilities

    Stayed 3 nights in Jun 2020