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Outdoor pool
Outdoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Guest reviews

3.4/5
1,770 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Gym

Map

Explore the area

Popular LocationArizona Mills Mall5 min walk
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)10 min drive
Popular LocationArizona State University15 min drive
Popular LocationSun Devil Stadium15 min drive

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    About this area

    Tempe

    In the business district, Hotel Tempe/Phoenix Airport InnSuites at the Mall is in an area with good airport proximity and shopping. Arizona Mills Mall and Mill Avenue District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and Rawhide Western Town. Check out an event or a game at Diablo Stadium, and consider making time for Big Surf, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.

    Map
    Popular Location

    What's nearby

    • Arizona Mills Mall - 5 min walk
    • Tempe Town Lake - 11 min drive
    • Tempe Beach Park - 11 min drive
    • Arizona State University - 15 min drive
    • Sun Devil Stadium - 15 min drive

    Getting around

    • 9th Street Station - 7 min drive
    • Sky Harbor Intl. Airport (PHX) - 10 min drive

    About this property

    Hotel Tempe/Phoenix Airport InnSuites at the Mall

    3-star hotel, walk to Arizona Mills Mall
    An outdoor pool, a fitness center, and outdoor tennis courts are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a rooftop terrace, and a 24-hour business center are onsite. All 160 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like microwaves and coffee makers. Pillowtop beds, room service, and free international calls are among the other amenities available to guests.
    Hotel Tempe/Phoenix Airport InnSuites at the Mall offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

    Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2017.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place
    Guest rooms kept vacant for 72 hours between stays
    Protective shields in place at main contact areas

    Safety measures

    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • 2 outdoor tennis courts
    • Basketball
    • Fitness center
    • Outdoor pool
    • Spa tub
    • Tennis

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Microwave
    • Mini-fridge
    • Outdoor pool

    Conveniences

    • Banquet hall
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • No elevators

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • 1 meeting room
    • Conference space (1500 square feet)

    Outdoors

    • BBQ grill(s)
    • Picnic area
    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas (fines apply)
    • Fireplace in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Pillow-top mattress

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • Flat-screen TV
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Microwave
    • Mini-fridge

    More

    • Connecting rooms available
    • Desk
    • Free international calls
    • Free local calls
    • Free long-distance calls
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 4:00 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    This property doesn't offer after-hours check-in
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 10.00 per accommodation, per night
    Dogs and cats only
    2 per room (up to 20 lbs)
    Pets cannot be left unattended
    Food and water bowls are available
    Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
    Rollaway/extra beds are available for USD 20.0 per night
    Cribs (infant beds) are not available

    Property payment types

    American ExpressDiscoverMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 200 per accommodation, per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 10.00 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.
    • Individually-wrapped food options are available for breakfast.
    • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section), guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

    Guest reviews

    Overall score and ratings for Hotel Tempe/Phoenix Airport InnSuites at the Mall

    3.4
    Guest rating
    5 - Excellent
    433
    4 - Good
    525
    3 - Okay
    357
    2 - Mediocre
    229
    1 - Poor
    226
    3.5
    Cleanliness
    3.7
    Service and Staff
    3.5
    Amenities
    3.3
    Property condition

    1/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    So I have stayed here twice, the first stay was okay I won’t su it was great only because our ac started to leak and they made us move rooms without any help (it was just me and my two year old son) but other than that everything was okay. My second time staying here was absolutely horrible the first room they put us at the door was all jacked up look like someone tried to break in at one point and it smelled like cigarette smoke so I asked for a different room and they moved us to the third floor to a bigger room and I was happy about that until I noticed all the maintenance the room needed 1. The ac in the living room area was not working (106 degrees outside) 2. the ac in our bedroom was leaking AGAIN! 3. Our room was just so uncomfortable because how hot it got 4. Our kitchen light did not work at all 5. Our pullout bed didn’t even have a sheet on it and had a stain on it. Overall we were not happy, very cheap and affordable when trying to find a place to stay for a week or couple days but it was just not worth it in the end. I feel I should mention that we did call the front desk about the ac and they did not fix it and they couldn’t move us because the lack of room. I hope they can fix these rooms up or give the entire hotel a remodel so that the price can be bumped up maybe it would help with the type of people that come around and stay there.

    Stayed 4 nights in Jul 2020

    1/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The room was a mess. Broken items throughout. No handle on refrigerator door, cracked cabinentt tops. No comforter on bed. Very poorly taken care of

    Stayed 1 night in Jul 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      1/5

      • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Terrible

      The property has really went down. Drug usere everywhere on property. 10 people in 1 room. Noise ALL NIGHT LONG!

      Stayed 1 night in Jul 2020

      4/5 Good

        It was great pool was.nice

        Stayed 1 night in Jul 2020