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"The exterior of this property leaves a lot to be desired. It is dark, and the entrance is at the back of the building. The communal spaces are fun and ... " More

By a verified traveller on Sat 01 Feb 2020

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Hotel Description

3-star Art Deco hotel near Desert Botanical Garden

Heart of Phoenix

A stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and 6 miles (10 km) of Phoenix Zoo. Old Town and Scottsdale Fashion Square are also within 6 miles (10 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the express check-out, laundry service, and airport shuttle. There's a 24-hour fitness center on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, flat-screen TVs

The 35 guestrooms boast modern comforts like flat-screen TVs with digital channels, along with free WiFi. Rainfall showerheads, free local calls, and hair dryers are also available.

Signature Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$96* Per night/room 8 Jul. - 9 Jul.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Exclusive Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Gallery Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Del Sol, Boutique Phoenix Airport ratings based on 14 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Del Sol, Boutique Phoenix Airport

Everyone (7) Couples (1) Family (5)
3 out of 5
The exterior of this property leaves a lot to be desired. It is dark, and the entrance is at the back of the building. The communal spaces are fun and inviting but inside the rooms are stark and lack some of the amenities that most hotels have. For example, an alarm clock, decor, outlets, etc. The television had static streaks running through it, the drapes were missing (but the holes in the walls were still in the wall from where they used to be), the walls could use a wipe down.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Guest Services Manager Irina

Dear Guest, We regret the inconvenience and the unfortunate you didnt experience a more pleasant experience. We are a little bummed we didnt receive a 5 star rating. We apologize that you felt we were lacking in some areas. We know we aren’t your traditional hotel experience, but we do want to give you absolutely everything you need for a great stay, whether business or leisure. Please come back to see us soon we would like to wow your next experience. Peace + Love + Hotel Del Sol, Guest Services Manager Irina

2 out of 5
I liked that it was close to airport and easy to find and go places, but i did not like the quality of the facilities I was led to believe it was a nice Hotel what I saw was a run down motel and incompetent staff

Posted by on 13 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Guest Services Manager Irina

We are sorry you did not have the best experience we want our guests to embrace. Our crew works extremely hard to provide the best service experience we like to create. We are constantly making renovations and upgrades. We wish we could have earned 5 STARS, so please come back for a visit soon. We promise to wow you on your next stay at Hotel Del Sol. Thanks for being our guest! Peace + Love + Hotel Del Sol, Guest Services Manager Irina

1 out of 5
ABSOLUTE WORST HOTEL I HAVE EVER (TRIED) TO STAY IN MY LIFE

Posted by on 12 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Guest Services Manager Irina

We are sorry you feel we are lacking! This is not the type of review we would like to have. We want our guests to embrace the amazing experiences we like to create, and we are so sad we are not your traditional hotel experience. We appreciate you giving us a try and hope you will come back again soon! Peace + Love + Hotel Del Sol, Guest Services Manager Irina

5 out of 5
I love the how they have taken office buildings and transformed the whole place to a hotal💋

Posted by on 25 Sep. 2019

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Comment from Hotel Management

30 Oct. 2019 by Guest Services Manager Irina

Thanks so much for taking the time to rate your amazing stay at Hotel Del Sol! Five-star experiences are what we strive to provide so we are thrilled with yours. Please come back for a visit soon. Safe and pleasant travels! Peace + Love + Hotel Del Sol, Guest Services Manager Irina

1 out of 5
They would not let my employee check in, they said he would owe them money to check in and I had already paid for the room, I need my money back.

Posted by on 12 Sep. 2019

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1 out of 5

Posted by on 30 Aug. 2019

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2 out of 5
Walls are very thin, peopke Ll night could be heard running and talking

Posted by on 19 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Director of Guest Experience, Kathy James

Dear Guest, Thank you for staying with us. We are deeply sorry for any inconvenience you may have faced during your stay and we value your feedback strongly. Guest comfort is our number one priority and our staff works extremely hard to provide the best accommodations possible for every guest. Thank you for your feedback and we hope the rest of your trip was exemplary.

3 out of 5
So so. Little property that tried a big make over. Not horrible at all but didn’t feel quite right either. We choose it because of proximity to airport and just needed a quick overnight before our flight. It worked fine for that purpose. Beware: no in room coffee and you must buy a cup at front desk.

Posted by , from Durham, NC on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Director of Guest Experience

Thank you for choosing to stay with us and for the valued review. We love that our prime location enhanced your visit, but sorry our guest rooms were underwhelming. We know our hotel is unique and may not be for some. We enjoyed meeting you and hope to restore a more favorable impression in the new year. Safe travels till then.

5 out of 5
Excellent experience. The ownership has done a good job of upgrading.

Posted by , from Decatur, Alabama on 18 Apr. 2019

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Comment from Hotel Management

21 May 2019 by Director of Guest Experience

Wow, Eric! Sounds like we could be Hotel Del Sol BFF’s. We are so glad our location worked out great for you, and we can’t wait to have you back here at Hotel Del Sol - PHX - we will have a Coffee waiting for you! Stay Amazing!

2 out of 5
Room was ground floor literally 10 ceet from the street with an outside window which had a cheap folding blind on it that was about 4 inches narrower than the window. The bathroom had not been cleaned properly from the previous guest AND the smoke detector was unplugged from the ceiling and completely missing. Thanks for leaving us vulberable to prying eyes and death by fire!

Posted by on 5 Mar. 2019

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About the Hotel Del Sol, Boutique Phoenix Airport

Location 1422 North 44th Street, Phoenix, AZ 85008

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Del Sol, Boutique Phoenix Airport. For a fee, parking is available. A complete renovation of Hotel Del Sol, Boutique Phoenix Airport was completed in May 2016. This Art Deco Phoenix hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 2 levels
  • Built in 2016
  • To-go breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (5.5 km / 3.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Del Sol, Boutique Phoenix Airport offers 35 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 5:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place.Individually-wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: USD 5.00 per night (in/out privileges)
  • Extended parking fee: USD 5.00 per day
  • Early check-in fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sol Phoenix Airport
  • Sol Phoenix Airport
  • HOTEL SOL BOUTIQUE PHOENIX AIRPORT
  • SOL BOUTIQUE PHOENIX AIRPORT
  • Del Sol, Phoenix Phoenix
  • Hotel Del Sol, Boutique Phoenix Airport Hotel
  • Hotel Del Sol, Boutique Phoenix Airport Phoenix
  • Hotel Del Sol, Boutique Phoenix Airport Hotel Phoenix

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.