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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillowtop beds, desk, blackout drapes

Guest reviews

4.0 out of 5 Very good
1,007 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationWild Horse Pass Motorsports Park4 min drive
Popular LocationLone Butte Casino6 min drive
Popular LocationRawhide Western Town10 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)16 min drive

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    About this area

    Phoenix

    Located in Phoenix's Ahwatukee Foothills neighborhood, Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee) is in a rural area. Phoenix Premium Outlets and Chandler Fashion Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Tempe Beach Park. Check out an event or a game at Sun Devil Stadium, and consider making time for Rawhide Western Town, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
    View in a map
    Popular Location

    What's nearby

    • Wild Horse Pass Motorsports Park - 4 min drive
    • Lone Butte Casino - 6 min drive
    • Oasis Water Park - 9 min drive
    • Rawhide Western Town - 10 min drive
    • Chandler Fashion Center - 14 min drive

    Getting around

    • Chandler Fashion Center Transit Center - 13 min drive
    • Maricopa Station - 23 min drive
    • AirportSky Harbor Intl. Airport (PHX) - 16 min drive

    About this property

    Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee)

    Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. All 125 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include microwaves and coffee makers. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find WiFi and free newspapers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of Clean Promise (IHG)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 0 per stay)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Outdoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Microwave
    • Mini-fridge
    • Outdoor pool

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Vending machine
    • Water dispenser

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • 1 meeting room
    • Conference space (750 square feet)

    Outdoors

    • Picnic area

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Well-lit path to entrance
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Hair dryer
    • Shampoo
    • Soap
    • Toilet paper
    • Toothbrush and toothpaste (on request)

    Entertainment

    • Cable channels
    • Flat-screen TV
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Microwave
    • Mini-fridge

    More

    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone

    Policies

    Check-in

    Check-in from 3:00 PM - 6:00 AM
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities are closed on Sunday and Saturday:
    • Fitness facility
    • Restaurant
    The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
    • Fitness facility
    • Restaurant

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 75.00 per pet, per stay
    Dogs only
    1 per room (up to 20 lbs)
    Pets cannot be left unattended
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
    • Pet fee: USD 75.00 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a smoke detector

    We should mention

    Pool access available from 8:00 AM to 8:00 PM
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
    4.0
    Very good
    1,007 reviews
    5 - Excellent
    411
    4 - Good
    338
    3 - Okay
    133
    2 - Poor
    76
    1 - Terrible
    49

    4.1/5

    Cleanliness

    4.2/5

    Staff & service

    3.9/5

    Amenities

    3.8/5

    Property conditions & facilities

    1/5 Terrible

    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Gross! Don’t waste your money or lose sleep.
    This place is dirty. Wall paper peeling off the walls and the curtains in the hallways are not presentable. The hallways smelled like cigarette smoke. Holiday inns have always been beautiful but this one is a dump.
    Stayed 1 night in Sep 2020

    3/5 Okay

    Sad face IconDisliked: Staff & service
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Nice people good service and the room was very clean and the bed was comfy I wanna say thank you to all the housekeeping people for keeping it clean thank you.
    Stayed 1 night in Sep 2020

    2/5 Poor

    Travelled with family
    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
    Hotel is in desperate need of being renovated and cleaned better. Staff was very accommodating and friendly though.
    Stayed 2 nights in Sep 2020

    1/5 Terrible

    Travelled with family
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Not like the others.
    Not like the Holiday Inn Express we're used to. This is like an old converted Motel 6...old, run- down, dirty, noisy AC.
    Stayed 1 night in Sep 2020