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4.0 out of 5

"We had a hard time getting into the pool. The person at the desk called maintenance and they helped us quickly. " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

Hotel near Mercy Gilbert Medical Center in Gilbert

In shopping district

Within 2 miles (3 km) of this Gilbert hotel, you'll find Mercy Gilbert Medical Center and SanTan Village. Riparian Preserve at Water Ranch is within 6 miles (10 km) and Hale Centre Theatre is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, MP3 docks

Boasting comforts like premium bedding and pillow menus, the 96 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, refrigerators, and microwaves are also available.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$109* Per night/room 5 Apr. - 6 Apr.

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One king studio sofabed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

I King Studio Balcony Nonsmoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Phoenix/Gilbert ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix/Gilbert

Everyone (9) Couples (1) Family (1)
4 out of 5
We had a hard time getting into the pool. The person at the desk called maintenance and they helped us quickly.

Posted by on 13 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by jamy

Thank you for the kind words we loved having you here!

4 out of 5

Posted by on 29 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by MP

Thank you for your feedback

5 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by jamy

Thank you for the kind review appreciate you choosing the Phoenix-Gilbert Hampton Inn & Suites by Hilton.

3 out of 5
The bed in our room was very Squeaky. Every time i moved it made noise.. Husband didnt get good sleep..

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by jamy

We loved having you thank you for the kind review!

5 out of 5
Very nice hotel. Friendly staff. Nice area. Will be staying there in the future. Service was perfect. Thank you.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

2 Feb. 2019 by Michelle

Thank you for your feedback! we look forward to seeing you again!

3 out of 5
It’s an old hotel, the room was clean, bed comfortable. It need some renovations.

Posted by on 15 Oct. 2018

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Comment from Hotel Management

15 Oct. 2018 by Jamy

We loved having you here thank you for the review! Were replacing all of our carpets soon - thank you!

1 out of 5

Posted by on 14 Sep. 2018

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Comment from Hotel Management

15 Sep. 2018 by Jamy

We love having you here!

5 out of 5
Check in was great and front counter staff was friendly.

Posted by on 12 Jun. 2018

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Comment from Hotel Management

12 Jun. 2018 by Jamy

We loved having you here and thank you for your feed back. Thank you for choosing the Phoenix Gilbert Hampton Inn & suites by Hilton.

5 out of 5

Great hotel

We booked a cheaper hotel originally and tried to make it work until the room next door was broken into when we were trying to sleep. We packed up and headed to this place. Very nice staff, room was nice, and had an amazing breakfast spread. Would stay here again without a doubt.

Posted by , from Loma Rica, CA on 6 Mar. 2018

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Comment from Hotel Management

6 Mar. 2018 by Jamy

So sorry about the first hotel how scary glad you enjoyed our property. Thank you for such kind words!

4 out of 5

Mold dominates too many Hotel Bathrooms

Pros: good breakfast ...nice pool and sauna
Cons: Mold in bathroom ...its right there staring at you ...not hidden at all!
Location: great location....close to Santan market, movies ,restaurants, everything...
air conditioner sounded like a Volkswagen, and there was mold in the bathroom around soap dish ...not very hard to see ...maybe you need a new cleaning company? other than those two issues you get five stars for a good breakfast and a nice pool ...Oh you need more pool towels ....

Posted by , from White Mountains Arizona on 14 Feb. 2018

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Comment from Hotel Management

21 Feb. 2018 by Jamy

We love having you here and our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything I am always at your disposal.

About the Hampton Inn & Suites Phoenix/Gilbert

Location 3265 S Market St, Gilbert, AZ 85297

Property Features

Hampton Inn & Suites Phoenix/Gilbert offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters). An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn & Suites Phoenix/Gilbert. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Free self parking is available. Smoking is allowed in designated areas at this Gilbert hotel.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Mesa, AZ (AZA-Phoenix - Mesa Gateway) (11.3 km / 7 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, and shopping center shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hampton Inn & Suites Phoenix/Gilbert offers 96 accommodations with MP3 docking stations and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome.

  • Only service animals are allowed
  • Long-term renters welcome
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 2

Hotel Names

  • Hampton Inn Phoenix/Gilbert
  • Hampton Inn Phoenix/Gilbert Gilbert
  • Hampton Inn Phoenix/Gilbert Hotel
  • Hampton Inn Phoenix/Gilbert Hotel Gilbert
  • Hampton Hotel Gilbert
  • Hampton Inn Suites Phoenix/Gilbert
  • Hampton PhoenixGilbert Gilber
  • Hampton Hotel Gilbert
  • Hampton Inn And Suites
  • Hampton Inn & Suites Phoenix/Gilbert Hotel
  • Hampton Inn & Suites Phoenix/Gilbert Gilbert
  • Hampton Inn & Suites Phoenix/Gilbert Hotel Gilbert

You should know

  • Hampton Inn & Suites Phoenix/Gilbert offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.