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"Very good atmosphere, friendly staff, plus clean and comfortable room. " More

By a verified traveller on Wed 02 May 2018

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Hotel Description

Phoenix hotel in Ahwatukee Foothills area

Close to airport

Your stay at this Ahwatukee Foothills hotel places you within 6 miles (10 km) of Arizona Mills Mall and Rawhide Western Town. Lone Butte Casino and Wild Horse Pass Motorsports Park are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 101 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$105* Per night/room 30 Mar. - 31 Mar.

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Phoenix - Chandler ratings based on 6 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Phoenix - Chandler

Everyone (3)
2 out of 5
I can’t even rate it with a star. There were 2 thin sheets on the bed. Stains on the ceiling of the bathroom that had never been cleaned. A cloth shower curtain that was so long you’d stand on it in the shower. The fridge rattled so loudly I had to turn it off to sleep. I wanted a breakfast included, so this was listed as having one. Expect granola bars and stale plastic wrapped muffins. No juice and I’m not a coffee drinker so I can’t comment on that. Not even a small workout room. Glad I just fell asleep and didn’t have to stay awake in there too long.

Posted by on 21 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Hotel Management

Thank you for being our guest. We are sorry for the issues you encountered in your room and regret the inconvenience caused. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. Also, your concern regarding grab-and-go breakfast will be shared with our brand leaders to assist them when determining new choices. Please give us another chance so we can make it up to you. Sincerely, Hotel Management

2 out of 5
This place is a dump. Rooms very dirty. We had 3 adults and 2 children but room only had 2 sets of towels, one partial roll of toilet paper, no hangers in closet, no pots or pans or dishes so stove was useless. Allow pets which is ok but carpets are full of pet hair. Top of bed headboards have 1/4" of dust. Morning breakfast snacks a joke. No decaf coffee, out of oatmeal, out of hot choclate, . No ice in hotel. Stay away.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Hotel Management  

Thank you for your comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered. We have steps in place to inspect every room after it has been serviced. We sincerely apologize if we missed something during this process. We are working with our housekeeping team to make sure this isn't repeated. It is our goal to provide an excellent experience, and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management

2 out of 5
Staff was good. Walls are paper thing and shower did not work.

Posted by on 19 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by General Manager

We apologize for the issue you experienced while at our hotel. Thank you for your feedback.

4 out of 5
Very good atmosphere, friendly staff, plus clean and comfortable room.

Posted by , from Houston on 2 May 2018

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Comment from Hotel Management

3 May 2018 by Hotel Management

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3 out of 5

One night stay on May 28th, 2016

Pros: The staff was polite and helpful. They had suggestions for food and entertainment.
Cons: I feel the rooms need to be updated/remodeled. Most of my suggestions on improvement can be found in my summary of my experience.
Location: This location is great for food and shopping. This area of Tempe has a variety of dining locations.
The outside appearance of the hotel was nice. The front guest attendants, while checking in and checking out, were kind and personable. Check in was fairly quick and we were asked if we preferred a particular floor. The room average. The room was clean and everything looked as expected. We had trouble with the TV. The coax cable was broken which attributed to the poor reception on the TV. The air conditioning unit was working however it was much louder than usual. It was bearable until it came time to sleep. I ended up turning the unit off. I notice that in the bathroom it sounded like the toilet might need maintenance because it water was constantly running after the tank filled up. I was happy to have free WIFI. There is an option to purchased a pass to increase the WIFI speed. I ran a speed test on the free WIFI and what I found was it was less than 1 Mb down and less than 1 Mb up. If WIFI was a necessity I would be forced into either finding a place with faster speeds or paying for the upgrade. I picked this hotel on Kayak because of the price and location. My experience wasn't terrible but wasn't great.

Posted by , from Florida on 31 May 2016

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1 out of 5

Management Problems

Pros: Free Internet
As a senior on a tiny income I decided to stay at this hotel for economical reasons. I booked it months ago and called last week to confirm that i would be on the ground floor and checking in at 3pm. I got there at 3:15pm. I checked in but was then told that my room would not be ready until "about" 5pm. My son arrived and called the head office. They said that they would immediately call that location and get them to open another room straight away. The location manager was then contacted and she absolutely refused to move housecleaning to the room I was supposed to use, or to give me another room. I finally got into the room at 4:25pm. I have a spinal injury and a metal plate in my neck. I needed to lay down. Disgusting treatment. Never again.

Posted by , from san clemente, california on 20 Nov. 2012

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About the Extended Stay America Phoenix - Chandler

Location 14245 S 50th St, Phoenix, AZ 85044

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Phoenix - Chandler also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Phoenix hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (18.2 km / 11.3 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Phoenix - Chandler offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Inn Phoenix Chandler
  • Extended Stay America Phoenix Chandler
  • Extended Stay America Phoenix
  • Extended Stay Phoenix
  • Extended Stay America Phoenix Chandler Inn
  • Phoenix Extended Stay
  • Extended Stayamerica Phoenix - e. Chandler Blvd. Hotel Phoenix
  • Extended Stay America Phoenix Chandler Hotel
  • Extended Stay America Phoenix - Chandler Hotel
  • Extended Stay America Phoenix - Chandler Phoenix
  • Extended Stay America Phoenix - Chandler Hotel Phoenix

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.