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4.2 out of 5

"In a great location near the airport and car rental return. The room was clean; however, a broken towel rack was lying on the counter and there was no ... " More

By a verified traveller on Mon 29 Jun 2020

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Hotel Description

3-star hotel near Phoenix Zoo

Near the airport

Your stay at this South Mountain hotel places you within 3 miles (5 km) of Tempe Town Lake and Diablo Stadium. Mill Avenue District and Tempe Beach Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 88 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$94* Per night/room 29 Sep. - 30 Sep.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Phoenix Airport, AZ ratings based on 59 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Phoenix Airport, AZ

Everyone (37) Couples (4) Family (20)
5 out of 5

Posted by on 11 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by CIS

Hello, Thank you for your feedback.. We appreciate your business and look forward to seeing you again really soon! Sincerely, Management

4 out of 5
In a great location near the airport and car rental return. The room was clean; however, a broken towel rack was lying on the counter and there was no hair dryer. Service at front desk was excellent, check in and check out was easy. Would stay here again.

Posted by , from Tennessee on 29 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by CIS

Pat, Thank you for your feedback. We are sorry for the inconvenience you experienced and we truly hope you enjoyed the rest of your stay. I have shared your comments with the rest of the staff. We hope to see you again in the future.

2 out of 5

Posted by on 12 Jun. 2020

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Comment from Hotel Management

13 Jun. 2020 by CIS

Hello, Thank you for your feedback regarding your most recent stay with us. We appreciate you comments and look forward to seeing you again in the near future. Please feel free to reach out to us at anytime. Sincerely, Management

4 out of 5
Need to anchor shower curtain rod so curtain won't slide and open by itself while showering.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Kelly

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Pool was great! Rooms clean and comfy. Breakfast was ok

Posted by on 29 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Kelly

Thank you so much for staying, we appreciate your feedback.

3 out of 5
The hotel seemed to have too much-deferred maintenance.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Kelly

Thank you for staying with us. We appreciate your feedback. I have addressed your concerns with my staff, and working on getting that corrected .

4 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Kelly

Thank you for staying with us. We appreciate your feedback.

2 out of 5
Hotel description says “pet friendly”, but advised on check in that those rooms were restricted to the first floor. Haven’t had that restriction at other hotels. Hotel also had signs saying to keep dogs off the grass. Doesn’t make sense if they are “pet friendly” We didn’t feel welcome or comfortable with our dog. Additionally, room had acrid smell. Had to leave window open to offset.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

17 Jan. 2020 by Kelly

I apologize for the issues you experienced with your stay. I have addressed these issues with my staff. Since your stay we have removed the sign. Thank you for your feedback.

4 out of 5

Posted by on 19 Dec. 2019

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Comment from Hotel Management

17 Jan. 2020 by Kelly

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Staff was very pleasant and helpful upon check in, nice room, nice amenities. Left before breakfast but overall a nice place

Posted by on 2 Dec. 2019

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Comment from Hotel Management

18 Jan. 2020 by Kelly

Thank you so much for your kind words. We appreciate your feedback.

About the Country Inn & Suites by Radisson, Phoenix Airport, AZ

Location 4702 E University Dr, Phoenix, AZ 85034

Property Features

Country Inn & Suites by Radisson, Phoenix Airport, AZ offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Country Inn & Suites by Radisson, Phoenix Airport, AZ also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Phoenix hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Built in 1994
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (4.9 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Phoenix Airport, AZ offers 88 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the SGS (3rd party expert - Global) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Hotel Phoenix Airport
  • Fairfield Inn Marriott Phoenix Airport Hotel
  • Fairfield Inn Marriott Phoenix Airport
  • Country Carlson Phoenix Airport AZ
  • Country Inn & Suites by Radisson, Phoenix Airport, AZ Hotel
  • Country Inn & Suites by Radisson, Phoenix Airport, AZ Phoenix

You should know

  • Country Inn & Suites by Radisson, Phoenix Airport, AZ offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.