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Outdoor Spa Tub
Outdoor pool
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board

Guest reviews

3.7/5 Good
1,023 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free airport shuttle
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationArizona Science Center9 min drive
Popular LocationTalking Stick Resort Arena10 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive
Popular LocationChase Field11 min drive

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    About this area

    Phoenix

    In the business district, Best Western Airport Inn is in Phoenix's Downtown Phoenix neighborhood, an area with good airport proximity. The area's natural beauty can be seen at Desert Botanical Garden and Tempe Town Lake, while Phoenix Zoo and Big Surf are popular area attractions. Looking to enjoy an event or a game? See what's going on at Talking Stick Resort Arena, or consider The Van Buren for a night out. Spend some time exploring the area's activities, including golfing.

    Map
    Popular Location

    What's nearby

    • Arizona Science Center - 9 min drive
    • Talking Stick Resort Arena - 10 min drive
    • Phoenix Convention Center - 10 min drive
    • Chase Field - 11 min drive
    • Arizona State University - Downtown Phoenix - 12 min drive

    Getting around

    • 24th Street - Jefferson Station - 3 min drive
    • Sky Harbor Intl. Airport (PHX) - 11 min drive

    Restaurants

    • Rodehouse Restaurant – Family restaurant with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.

    About this property

    Best Western Airport Inn

    Phoenix hotel in Downtown Phoenix with free breakfast and free airport shuttle
    Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free full breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 117 rooms offer free WiFi, coffee makers, and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are among the other amenities that guests will find.
    Best Western Airport Inn offers 117 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

    This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place

    Safety measures

    Individually-wrapped food options available for breakfast
    Hand sanitizer provided
    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • Free 24-hour roundtrip airport shuttle
    • Airport shuttle at scheduled times

    Food and drink

    • Free full breakfast available daily 6:00 AM–9:00 AM
    • 1 restaurant
    • 1 bar

    Things to do

    • Fitness center
    • Outdoor pool
    • Sauna
    • Spa tub

    Family friendly

    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Refrigerator (on request)

    Conveniences

    • ATM/banking services
    • Front-desk safe
    • No elevators
    • Vending machine

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • Chinese
    • English
    • Japanese
    • Spanish

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference space (2208 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 37-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Refrigerator (on request)

    More

    • Connecting rooms available
    • Free local calls
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 4 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available at scheduled times
    Fees may apply; contact the property in advance to get details
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Children 18 years old and younger stay free when using existing bedding
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • Noise-free guestrooms cannot be guaranteed.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
    Pool access available from 7:00 AM to 10:00 PM
    Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Guests under 18 years old are not allowed in the spa tub

    Guest reviews

    Overall score and ratings for Best Western Airport Inn

    3.7
    5 - Excellent
    264
    4 - Good
    394
    3 - Okay
    213
    2 - Mediocre
    99
    1 - Poor
    53
    4.0
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    3.7
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Close to the airport. Room was nice. Reasonable rate and good bang for your buck.

    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Favorite thing us they will ket you leave a car for $5 a day and give you a ride to and from the hotel. Breakfast in a bag is weak.

    Stayed 1 night in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    Perfect place to end a vacation

    The location of this Best Western is perfect for returning your rental car if you have an early morning flight. The hotel is less than five minutes from the rental car return facility. With the shuttle ride we were at the airport in less than a half hour from Best Western's door.

    Stayed 1 night in Jun 2020

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    This was our 3rd hotel stay in a week long visit across three states. At first glance, the hotel is nice. In a bit of a shady area, random people hanging around the parking lot, things like that. I had booked 2 rooms for my family and I; both had their issues. Room for family had a broken toilet, broken coffee maker, fridge was unplugged making it useless for the one night stay. Our room had some odd bag over the smoke detector... didn't seem very safe. The "king" sized bed seemed very small. It seemed fairly clean until I woke up at 5 in the morning to use the restroom and found a roach just chillin. It didn't seem bothered by me, but I was definitely bothered by it! I guess it's okay for a quick stay, but will not be returning.

    Stayed 1 night in Jun 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jun 2020