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Featured Image
Outdoor Spa Tub
Outdoor pool
Outdoor pool
Terrace/Patio

Guest reviews

3.9 out of 5 Good
3,046 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBig Surf3 min drive
Popular LocationCasino Arizona7 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive
Popular LocationDesert Botanical Garden14 min drive

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    About this area

    Scottsdale

    In the city center, 3 Palms is in an area with good shopping. Big Surf is a popular attraction and the area's natural beauty can be seen at Desert Botanical Garden and Hole in the Rock. Looking to enjoy an event or a game while in town? See what's going on at Scottsdale Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's quiet location.
    View in a map
    Popular Location

    What's nearby

    • Old Town - 3 min drive
    • Big Surf - 3 min drive
    • Casino Arizona - 7 min drive
    • Phoenix Zoo - 10 min drive
    • Desert Botanical Garden - 14 min drive

    Getting around

    • McClintock D - Apache Station - 6 min drive
    • AirportSky Harbor Intl. Airport (PHX) - 12 min drive

    About this property

    3 Palms

    An outdoor pool, a 24-hour fitness center, and a spa tub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, concierge services, and dry cleaning. All 130 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and microwaves. Guests will also find free WiFi, flat-screen TVs, and coffee makers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Things to do

    • 24-hour fitness center
    • Outdoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Refrigerator

    Conveniences

    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • Computer station

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas
    • Romance packages available

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Egyptian cotton sheets
    • Hypo-allergenic bedding
    • Linens
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Towels

    Entertainment

    • 42-inch flat-screen TV
    • Cable/satellite channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3:30 PM - 2:00 AM
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
    • Fitness facilities

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25.00 per pet, per night
    Up to 60 lbs
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are available for USD 25.0 per day

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 25.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 25.00 (subject to availability)
    • Crib (infant bed) fee: USD 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property only accepts credit cards for all bookings and onsite payments; cash is not accepted
    Prepaid credit cards are not accepted
    Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
    3.9
    Good
    3,046 reviews
    5 - Excellent
    1,128
    4 - Good
    1,080
    3 - Okay
    432
    2 - Poor
    209
    1 - Terrible
    197

    4.1/5

    Cleanliness

    4.1/5

    Staff & service

    3.7/5

    Amenities

    3.9/5

    Property conditions & facilities

    2/5 Poor

    Travelled with family
    Happy face iconLiked: Staff & service
    The fact that there was an issue with on of the guests having someone removed while we were waiting to check-in was disconcerting. The room smelled as though someone had been smoking in it. The other guests were loud and obnoxious, with loud music at all hours. The staff was very polite and very helpful, but due to the other guests, we opted to not stay the second night we had booked and left for another hotel. It is disappointing to see that it has gone downhill in the last year, I won't be staying there again.
    Stayed 2 nights in Sep 2020

    3/5 Okay

    Business traveller, Travelled with pets
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Very clean, very reasonably priced, nice location. The bed was firmer than I am used to nothing bad.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Best part was the walking Park adjacent the motel. Dog friendly. Queen size bed and a nicely furnished room with a small microwave and refrigerator. Shopping and restaurants nearby, but not in walking distance. Traffic was moderate to light. We were there on a weekday.
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    It was a good destination. Jetted bath tub = Great!
    Stayed 1 night in Sep 2020

    3/5 Okay

    Travelled with partner
    Happy face iconLiked: Cleanliness
    Sad face IconDisliked: Property conditions & facilities
    Not the best part of town. Mediocre customer service, and the property was unkept.
    Stayed 1 night in Sep 2020