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Featured Image
Outdoor Spa Tub
Outdoor pool
Outdoor pool
Terrace/Patio

Guest reviews

3.9 out of 5 Good
3,093 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationVista Del Camino Park14 min walk
Popular LocationCoronado Golf Course2 min drive
Popular LocationBig Surf3 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

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    About this area

    Scottsdale

    In the city center, 3 Palms is in an area with good shopping. Big Surf is a popular attraction and the area's natural beauty can be seen at Desert Botanical Garden and Hole in the Rock. Looking to enjoy an event or a game while in town? See what's going on at Scottsdale Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's quiet location.

    Map
    Popular Location

    What's nearby

    • Vista Del Camino Park - 14 min walk
    • Coronado Golf Course - 2 min drive
    • Big Surf - 3 min drive
    • Scottsdale Stadium - 4 min drive
    • Scottsdale Healthcare Osborn Medical Center - 6 min drive

    Getting around

    • McClintock D - Apache Station - 6 min drive
    • Sky Harbor Intl. Airport (PHX) - 12 min drive

    About this property

    3 Palms

    An outdoor pool, a 24-hour fitness center, and a spa tub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, concierge services, and dry cleaning. All 130 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and microwaves. Guests will also find free WiFi, flat-screen TVs, and coffee makers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Things to do

    • 24-hour fitness center
    • Outdoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Refrigerator

    Conveniences

    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • Computer station

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas
    • Romance packages available

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Egyptian cotton sheets
    • Hypo-allergenic bedding
    • Linens
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Towels

    Entertainment

    • 42-inch flat-screen TV
    • Cable/satellite channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3:30 PM - 2:00 AM
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25.00 per pet, per night
    Up to 60 lbs
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are available for USD 25.0 per day

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 25.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 25.00 (subject to availability)
    • Crib (infant bed) fee: USD 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property only accepts credit cards for all bookings and onsite payments; cash is not accepted
    Prepaid credit cards are not accepted
    Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
    Contactless check-out is available
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

    Guest reviews

    Overall score and ratings for 3 Palms

    3.9
    Good
    3,093 reviews
    5 - Excellent
    1,149
    4 - Good
    1,104
    3 - Okay
    440
    2 - Mediocre
    210
    1 - Poor
    190
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.7
    Amenities
    3.9
    Property condition
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Aug 2020
    3.0 out of 5 Okay
    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Aug 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, room comfort

    Stayed 1 night in Aug 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Awesome price and clean rooms!! Also said I would get $50 security deposit back in 3-5 days and I received it 36 hrs later!!

    Stayed 2 nights in Aug 2020
    3.0 out of 5 Okay
    • Disliked: Staff & service, room comfort
    Loud employees won't let you sleep

    We booked the king room with whirpool. Only special thing was the whirpool, it has carpet around so it can get wet. Noticed the bed sheet had a little bit of stain. Worst part was that after a fun night we were trying to get some rest before checking out, so 8AM housekeeping is pushing carts and talking very loud outside our room, I woke up multiple times until 10Am they were knocking trying to open when my check out time was 11am. They would also use their radios and scream at each other the whole morning near my room, very disturbing. Went to turn my keys un and no one at the front desk, they had a sign that said to leave keys and call after we leave. I called and nobody answered, had to keep calling to make sure everything was ok. Disappointed with the service.

    Stayed 1 night in Aug 2020