Skip to main content
Beginning of main content

"Friendly, kind, courteous staff. The spa/hot tub is everything! Fitness center. This is my happy place. No matter where else I may go...I keep coming ... " More

By a verified traveller on Sat 15 May 2021

Enter dates to see availability

Hotel Description

3.5-star hotel near Big Surf

City center stay

Your stay at this South Scottsdale hotel places you within 3 miles (5 km) of Big Surf and Desert Botanical Garden. Scottsdale Stadium and Scottsdale Healthcare Osborn Medical Center are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, comfy beds

The 130 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, flat-screen TVs, and coffee/tea makers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$70* Per night/room 12 Jul. - 13 Jul.

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

3 Palms ratings based on 97 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 3 Palms

Everyone (54) Couples (17) Family (32)
1 out of 5
Bugs around and on Hot Tub

Posted by on 27 May 2021

Was this review helpful to you?
Comment from Hotel Management

27 May 2021 by 3Palms Front Desk

Thank you for taking the time to leave us some feedback, we apologize for any inconvenience you may have experienced while staying with us, please rest assured we will address these concerns immediately. Please reach out to property manager.

5 out of 5
Friendly, kind, courteous staff. The spa/hot tub is everything! Fitness center. This is my happy place. No matter where else I may go...I keep coming back. I've lost count now.I love this place.

Posted by on 15 May 2021

Was this review helpful to you?
1 out of 5
Worst staff. Charged another $100.00 deposit that I still have no got back! Do not stay at this rip off motel!

Posted by on 12 May 2021

Was this review helpful to you?
Comment from Hotel Management

12 May 2021 by Guest Services

Thank you for your review and feedback with your stay here at the hotel. We do apologize for the inconvenience about your experience. Your feedback gives us improvement that we need to do here at the hotel. We hope in the near future our hotel will meet your satisfaction, again do apologize and thank you for your review. Safe travels.

5 out of 5

Posted by on 8 May 2021

Was this review helpful to you?
Comment from Hotel Management

18 May 2021 by Guest Services

Thank you for taking a moment to share your feedback. We are happy you were able to stay with us and that you enjoyed your visit!

4 out of 5
Friendly staff, clean/nicely renovated room.

Posted by on 14 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Apr. 2021 by Guest Services

Thank you for your review and feedback with your stay here at the hotel. Your feedback gives us improvement that we need to do here at the hotel. We are grateful that your experience here at the hotel was great. We hope in the near future our hotel will meet your satisfaction on your next stay, again thank you for your review. Have safe travels.

3 out of 5
Nothing unique except location and we had stayed there before. It has gone downhill significantly since our last stay a year and a half ago. Door to our room wouldn’t close all the way or lock and open correctly. The curtains would not close completely and I putba clip on them for the night. We stayed 2 nights and our towels were not replaced and our bed was not made. No coffee in the morning. Also very inconvenient parking. Will not stay there again or refer anyone else there.

Posted by on 12 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

12 Apr. 2021 by Guest Services

Thank you for your review and feedback with your stay here at the hotel. We do apologize for the inconvenience about your experience. Your feedback gives us improvement that we need to do here at the hotel. We will address this directly to management. We hope in the near future our hotel will meet your satisfaction, again do apologize and thank you for your review. If you have any questions please feel free to contact the hotel. Have safe travels.

4 out of 5
The hot tub was something that I was really looking forward too. Unfortunately the water was not very warm. It was a chilly night and being in luke warm water was very uncomfortable. The room was very dated and the king bed only had three not so comfy pillows. I had to fold my pillow up to make it more stiff. There are no black out curtains so the morning light seeped right in. Also, the walls are so thin that in the morning I had to turn on the loud AC unit just so I could try and sleep in. We could hear full conversations as people walked by and the loudness of the luggage over the ground. You get what you pay for I guess!

Posted by on 27 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

27 Mar. 2021 by Front Desk Agent

On behalf of our entire staff. Thank you for your review. Your feedback gives us the chance to improve. We hope you choose us again for your next stay and we can do our best to make your stay better. Thank you and have a good night.

3 out of 5

Posted by on 25 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Apr. 2021 by 3Palms Front Desk

Thank you for your feedback. We aim to offer excellent customer service and modern amenities, and we are very sorry if that's not what you experienced during your stay. We'd love to see what we can do to make it up to you and how we can further improve. Please reach out to us and mention your review so that our Manager can work with you to see what we can do to make things right.

5 out of 5

Posted by on 25 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Apr. 2021 by 3Palms Front Desk

Our staff are thankful for your review about your stay here at the hotel. We hope you book your next reservation here in the future. If you have any questions, please feel free to call the hotel. Again we do appreciate and thank you for your review. Have a great day!

5 out of 5
Tyne was awesome! She took great care of us, so much hospitality. I would recommend this hotel every day

Posted by on 5 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

5 Mar. 2021 by Guest Services

Thank you for taking a moment to share your feedback. We are happy you were able to stay with us and that you enjoyed your visit!

Property Features

3 Palms offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly 3 Palms. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Scottsdale hotel.

  • 130 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (12.4 km / 7.7 mi)
  • Parking: Free self parking

Room Amenities

3 Palms offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per day.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid credit cards are not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 3 Palms
  • 3 Palms Hotel
  • 3 Palms Hotel Scottsdale
  • 3 Palms Scottsdale
  • Palms 3
  • 3 Palms Resort Oasis Hotel Scottsdale
  • Three Palms Resort Oasis Scottsdale
  • 3 Palms Hotel
  • 3 Palms Scottsdale
  • 3 Palms Hotel Scottsdale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://fr.travelocity.ca/Phoenix-Hotels-3-Palms.h9531-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Phoenix-Hotels-3-Palms.h9531-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://fr.travelocity.ca/Phoenix-Hotels-3-Palms.h9531-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.