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4.4 out of 5

"I booked this hotel based off the pictures i was expecting a stand up shower but once i arrived i had a tub and was told the stand up shower only come ... " More

By a verified traveller on Sun 02 May 2021

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Hotel Description

4-star hotel near Rittenhouse Square

Central Philadelphia getaway

Within a 10-minute walk of this Center City hotel, you'll find Walnut Street and Rittenhouse Square. Mutter Museum and City Hall are also within half a mile (1 km).

Business services

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a seasonal outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 439 guestrooms also offer free WiFi and TVs with satellite channels. Free local calls, hair dryers, and safes are also available.

Room, 1 Queen Bed, Accessible (Petite, Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$194* Per night/room 14 Jun. - 15 Jun.

Junior Suite with King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Corner (Petite, Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Petite Guestroom with 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Guestroom with Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sonesta Philadelphia Rittenhouse Square ratings based on 30 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Philadelphia Rittenhouse Square

Everyone (19) Couples (4) Family (7)
3 out of 5
I booked this hotel based off the pictures i was expecting a stand up shower but once i arrived i had a tub and was told the stand up shower only comes with the suites, i was also expecting a nice city view but instead had to look at the back of a tall building. The pictures of the room i selected we very misleading had i known that was the room i would end up with i wouldve picked a different hotel.

Posted by on 2 May 2021

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Comment from Hotel Management

7 May 2021 by Kim C

Thank you for this feedback. We will address your concerns.

4 out of 5
It was quick & instructions were clear. I believe the receptionist was wearing gloves , so I could presume not sanitizingjis hands in between customers.

Posted by on 4 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Steve

Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square. We're glad you enjoyed a very good experience overall. Our front desk staff indeed uses personal protective equipment, including gloves, while working with our guests. I assure you we do discard our gloves in favor of new gloves on a regular basis, as our goal is to protect not just our valued guests, but our cherished associates as well. We hope you will plan to visit us again soon in Center City Philly!

5 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Steve

We appreciate the wonderful rating of your stay with us at Sonesta Philadelphia Rittenhouse Square, and we look forward to welcoming you back to our Center City hotel the next time your plans find you visiting Philly!

4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Steve

Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square. We're glad you experienced an enjoyable visit, and we look forward to hosting you again the next time you visit Philly!

5 out of 5
Nice lobby, and the Art Bar was great. Our room was comfortable and had everything we needed for a weekend trip.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Steve

We appreciate the stellar rating following your recent stay with us at Sonesta Downtown Rittenhouse Square! Thank you for sharing feedback about your stylish, comfortable guestroom, as well as the delicious food in Art Bar. We look forward to your next visit to our Center City hotel!

5 out of 5
The Sonesta was very clean. The ambience was beautiful. Staff was nice. Check in and out was easy.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Steve

Thank you for the wonderful feedback about your recent stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades for our friendly, helpful team, and we're glad that the great service added value to your experience. We look forward to your next stay at our Center City hotel!

5 out of 5
Nice location, friendly staff, very clean room. Nice bar also.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Steve

We're glad you enjoyed a great experience while staying with us recently at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades about our friendly, helpful team, as well as our ideal Center City location and our staff's attention to detail regarding cleanliness. We look forward to hosting you again the next time you visit Philly!

1 out of 5
Well it started at check in, I was assigned a room who was already preoccupied. Went up the the 19th floor and key card is not working, tried calling the front desk no one is picking up. Finally I was ready to head down the elevator when a cleaning staff saw me and offered to open the door so I can at least drop my suitcases in. That’s when we saw the room was already preoccupied by another guest. Myself and the staff member Went back downstairs to rectify the issue. They assigned me a different room which wasn’t occupied.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Steve

I apologize that we made such a serious error at the time of your check-in, and I trust that we quickly rectified the issue. This rarely happens, and I suspect that we mad keys for the wrong room, as opposed to actually checking you in to an occupied room in our system. Your review does not touch on the other aspects of your stay, but I trust that once our initial error was corrected, the remainder of your experience was far better. I hope you will plan to give us a chance to deliver a far better experience the next time you visit Center City Philly!

5 out of 5
The location was so close to anything you need restaurants, shops, sightseeing and you could see the city hall from the front entrance of the hotel. The staff was so helpful and friendly. Would definitely go back to this hotel.

Posted by , from Shelbyville, TN on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Steve

Anayely, we appreciate the great rating and wonderful comments about your great stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! Our hotel indeed boasts an ideal Center City location, steps from so many places to dine, shop, and visit. I'm glad our friendly, helpful team took such great care of you! We look forward to your next stay with us in Philly!

5 out of 5

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Steve

Thank you for the excellent rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed a wonderful experience as our guest, and we can't wait to host you again soon for another great visit to Center City Philly!

About the Sonesta Philadelphia Rittenhouse Square

Location 1800 Market St, Philadelphia, PA 19103

Property Features

Sonesta Philadelphia Rittenhouse Square offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Philadelphia Rittenhouse Square. Parking is available for a fee. This 4-star Philadelphia hotel is smoke free.

  • 439 guestrooms or units
  • 25 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia International Airport (PHL) (16.9 km / 10.5 mi)
  • Train station: Philadelphia 30th St Station (1.6 km / 1 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Philadelphia Rittenhouse Square offers 439 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 11:30 AM.

Sonesta Philadelphia Rittenhouse Square has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place an authorization for the first night's room and tax charge after 4 PM the day prior to the check-in date for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 for adults and USD 8 for children (approximately)
  • Valet parking fee: USD 50 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Philadelphia Sonesta Hotel
  • Sonesta Philadelphia Rittenhouse Square Hotel
  • Sonesta Philadelphia Rittenhouse Square Philadelphia
  • Sonesta Philadelphia Rittenhouse Square Hotel Philadelphia
  • Sonesta Philadelphia
  • Sonesta Philadelphia Downtown Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.