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4.4 out of 5

"Check in was very easy. Staff were friendly and helpful. Our room was awesome, clean and quiet. The bed was super comfortable. I highly recommend this ... " More

By a verified traveller on Sun 19 Jul 2020

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Hotel Description

Enjoy the outdoor pool at this 3.5-star Petaluma hotel

On river

You'll find Petaluma Arts Center and Adobe Road Winery within 2 miles (3 km) of this hotel. Shollenberger Park and Bernstein Institute are also within 2 miles (3 km).

Marina, dining

A marina and a restaurant are featured at this traditional hotel. Traveling on business? Take advantage of the 13 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the outdoor pool, bar/lounge, and coffee shop.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 184 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$185* Per night/room 9 Aug. - 10 Aug.

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Marina View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Sheraton Sonoma County - Petaluma ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Sonoma County - Petaluma

Everyone (8) Couples (1) Family (1)
5 out of 5
Check in was very easy. Staff were friendly and helpful. Our room was awesome, clean and quiet. The bed was super comfortable. I highly recommend this hotel and I will return one day.

Posted by , from Salinas, Ca on 19 Jul. 2020

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Comment from Hotel Management

19 Jul. 2020 by Hotel Manager

Thank you for the review and staying with us.

5 out of 5
It was great. The restaurant had tasty food and the breakfast vouchers were generous. The person checking me in forgot to give me the breakfast vouchers when I checked in so I didn't get breakfast my first morning, but everything other than that was great. The room was clean and comfortable.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Hotel Manager

Thank you very much for the positive feedback from your recent guest experience at the Sheraton Sonoma County Hotel Petaluma, CA. We are very glad you enjoyed your stay with us, and we hope to see you again soon.

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Hotel Manager

Thank you very much for the positive feedback from your recent guest experience at the Sheraton Sonoma County Hotel Petaluma, CA. We are very glad you enjoyed your stay with us, and we hope to see you again soon.

4 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Hotel Manager

Thank you very much for the positive feedback from your recent guest experience at the Sheraton Sonoma County Hotel Petaluma, CA. We are very glad you enjoyed your stay with us, and we hope to see you again soon.

4 out of 5
Lady at check seemed distracted. Never told me about the hotel and what was available. Felt like she could care less that I was there. Just wanted to check me in and be done with me. When we got to our room there was a repair man there to repair the curtain. He was very nice and helpful. Greeted me by my name and showed us about the new entertainment system.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Hotel Manager

We are delighted to have been your chosen hotel during your recent stay in Petaluma. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Sheraton Sonoma County - Petaluma and we hope you choose to create more memories with us whenever your travels bring you back to Petaluma.

5 out of 5
This is the second time staying at this hotel; the rooms are of a nice size, very clean and comfortable. The hotel staff was consistently pleasant and helpful.

Posted by on 24 Dec. 2018

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Comment from Hotel Management

28 Dec. 2018 by Hotel Manager

4 out of 5 by Anonymous on Expedia Posted Dec 24, 2018 Location was nice, hotel was nice, Marina view was nice. But the pictures of the king room did not match the king room was lower quality than pictured. Also was not given any restaurants breakfast meal vouchers or told how to get the breakfast I paid for on Expedia when I checked in so I assumed that the breakfast card on the bed was the included breakfast. It was not it was an additional 40+ dollars so the next morning I went and talked to the front desk and received the voucher for the second day and was told I would be refunded 28$ for the first breakfast 14$ for each of us, my fiancé and myself. Still haven’t seen the refund.

4 out of 5
Friendly staff. Room was beautifully updated. Tried to charge $10/night for parking and Travelocity said free parking. No microwave in room but front desk offered to bring one up if desired. Good size refrig, nice view, clean, comfy, spacious room. Excellent workspace and plenty of plugs and USB ports.

Posted by , from Anaheim, CA on 4 Nov. 2018

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Comment from Hotel Management

7 Nov. 2018 by Hotel Manager

Thank you very much for the positive feedback from your recent guest experience at the Sheraton Sonoma County Hotel Petaluma, CA. We are very glad you enjoyed your stay with us, and we hope to see you again soon.

5 out of 5

Nice stay

We stayed 1 night for a retirement party. All was very good. The only gripe we can have is regarding the "dog policy". My husband has a certified service dog. The paperwork was extensive and basically a waiver for relenquising your dog - certified or not, if the animal causes any desturbances. Which a certified service dog would not do in the 1st place. We have never been questioned or denied access to this extent in any of the hotels or restaurants that we have visited.

Posted by on 27 Apr. 2017

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3 out of 5

Needs maintenance

I reserved this for my parents. The room size and view were fine, but the maintenance issues seriously detracted from the experience. The thermostat was broken and the heat had to be manually adjusted; the heater was noisy and either blowing too-cold air or too-hot air. The reading lamp in the sitting area did not work. The sink had a large crack. Although the bed was comfortable, the heater noise and lack of thermostat made for a poor night's sleep. I'd expect more from a Sheraton, especially since it's currently the only upscale hotel in town. Looking forward to the Petaluma Hotel's renovations to be completed as it will provide another option for my out-of-town guests.

Posted by , from Petaluma, CA on 28 Dec. 2016

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Comment from Hotel Management

28 Jan. 2017 by General Manager

Thanks for trusting your parents to us. I'm sorry that they encountered a broken thermostat. While things do happen in the hotel business, I hope that we were able to recover with them somehow! Please let me know personally if I can ever help you in any way! I'm always available to visit with our important guets! Be well! Scott Satterfield General Manager

5 out of 5

Top notch! A pleasant surprise.

Cons: Nothing.
Location: Not much to do nearby.
Great place! Very nice rooms. Good restaurant. Clean. Peaceful.

Posted by on 12 Apr. 2016

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About the Sheraton Sonoma County - Petaluma

Location 745 Baywood Dr, Petaluma, CA 94954

Property Features

Sheraton Sonoma Wine Country Petaluma offers its guests a marina, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 16082 square feet (1494 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Sonoma Wine Country Petaluma. For a fee, parking is available. This 3.5-star Petaluma hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 4 levels
  • 16082 sq ft of conference space
  • 1494 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (83.5 km / 51.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Sonoma Wine Country Petaluma offers 184 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Petaluma hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Tolay - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 70 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 16 per person (approximately)
  • Self parking fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Sonoma
  • Sheraton Sonoma County Petaluma
  • Sheraton Sonoma County Petaluma Hotel
  • Sheraton Sonoma Hotel Petaluma County
  • Sonoma Sheraton
  • Petaluma Sheraton
  • Sheraton Petaluma
  • Sheraton Sonoma County - Petaluma CA
  • Sheraton Sonoma County - Petaluma Hotel Petaluma
  • Sheraton Sonoma Hotel
  • Sheraton Sonoma Wine Petaluma
  • Sheraton Sonoma County Petaluma
  • Sheraton Sonoma Wine Country Petaluma Hotel
  • Sheraton Sonoma Wine Country Petaluma Petaluma
  • Sheraton Sonoma Wine Country Petaluma Hotel Petaluma

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.