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5.0 out of 5

"The house styled rooms were nice. The view was superb. " More

By a verified traveller on Tue 10 Nov 2015

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Hotel Description

Family-friendly 3-star hotel near Costa Rica Sky Adventures

City center stay

At this Peñas Blancas hotel, you'll be within half a mile (1 km) of Lake Arenal and 3 miles (5 km) of Costa Rica Sky Adventures. Arenal Volcano National Park is within 9 miles (15 km) and Mistico Arenal Hanging Bridges Park is within 12 miles (20 km).

Family-friendly fun

A restaurant and a bar/lounge are featured at this hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Guests will appreciate free perks like valet parking and WiFi in public areas.

Free WiFi, comfy beds

The 16 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include MP3 docks, private yards, and LED TVs with satellite channels.

Bungalow (Volcano View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
C$70* Per night/room 21 May - 22 May

Junior Suite (Volcano View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Castillo del Arenal ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Castillo del Arenal

Everyone (2)
5 out of 5

Great view!

The house styled rooms were nice. The view was superb.

Posted by on 10 Nov. 2015

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5 out of 5
Nice place imagine very private setting. Definitely a 4-wheel drive vehicle to get here during the rainy season. Friendly and helpful staff, but a little far from anything in Fortuna.

Posted by , from Baltimore, MD on 16 Aug. 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A children's pool, spa services, and a terrace are also featured at the family-friendly Hotel Castillo del Arenal. The hotel can provide concierge services, limo/town car service, and wedding services. Limited free parking is available on a first-come, first-served basis. This 3-star Peñas Blancas hotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 12 buildings
  • Built in 1995
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (137.6 km / 85.5 mi)
  • Property shuttles: Airport shuttle, area shuttle, beach shuttle, and theme park shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hotel Castillo del Arenal offers 16 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. Select Comfort beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Peñas Blancas hotel provides complimentary wireless Internet access. 32-inch LED televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Select Comfort beds
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Private outdoor space
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7 AM to 9 AM.

Fusion Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: CRC 6 for adults and CRC 6 for children (approximately)
  • Airport shuttle fee: CRC 98000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Castillo Arenal Peñas Blancas
  • Castillo del Arenal
  • del Arenal
  • Castillo Arenal Peñas Blancas
  • Hotel Castillo del Arenal
  • Hotel del Arenal
  • Castillo Arenal Penas Blancas
  • Hotel Castillo del Arenal Hotel
  • Hotel Castillo del Arenal Peñas Blancas
  • Hotel Castillo del Arenal Hotel Peñas Blancas

You should know

  • Hotel Castillo del Arenal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.