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"Lovely beaches and aquatic facility. The hotel rooms are tired (aged). The maid room service is poor. The French restaurant and breakfast buffet are ... " More

By a verified traveller on Wed 29 Jan 2020

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Hotel Description

4-star beachfront resort near Veracruz Beach

Beachside getaway

Within 6 miles (10 km) of this resort, you'll find Veracruz Beach and Isla Taboga Pier. Taboga Beach and Bridge of the Americas are also within 6 miles (10 km).

Full-service spa, 24-hour fitness

This smoke-free resort features a full-service spa, a nightclub, and 6 restaurants. Spend a day at the beach kayaking, or relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Free WiFi, balconies

The 301 guestrooms have flat-screen TVs with cable channels and offer free WiFi and furnished balconies. Other amenities include 24-hour room service, premium bedding, and rainfall showerheads.

Preferred Club Deluxe Room Double Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room King Partial Ocean View (Ground Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room Double Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Breakfast Plan Deluxe Double Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room Double Partial Ocean View (Ground Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dreams Playa Bonita Panama ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Playa Bonita Panama

Everyone (3) Couples (3) Family (1)
4 out of 5
Lovely beaches and aquatic facility. The hotel rooms are tired (aged). The maid room service is poor. The French restaurant and breakfast buffet are good. The Italian restaurant fillet steak is good, otherwise be careful or you will be running to the toilet. For the price overall, it is a value.

Posted by on 29 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Concierge

Thank you for taking time writing a review, we apologies the inconvenience that you experienced, we keep making improvement in order to avoid a similar situation in the future

4 out of 5
Lack of any towels on checkin. Took several hours of repeated call to get some.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Concierge

Thank you for taking time writing a review, we apologies the inconvenients that you experienced, we keep making improvement in order to avoid a similar situation in the future and thank you for your rating

5 out of 5
Very attentive and pleasant staff. Great specialty restaurants you can take advantage of each night. Disadvantage: there are stand up paddles boards shown on the hotel pictures but this activity is not available. They are very strict with the kayaks as far as where you can take them and the time limit is very short.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Concierge

thank you for your wonderful comments, eitherway if you take time to rate us on trip advisor would be great, we are working hard to improve !! we are goin to improve more time or more far with the kayacs, basically is for security, always welcome

5 out of 5
We had a great time here. The staff was very helpful and the grounds were very beautiful. Would come back again. The food was ok.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Concierge

Thank you for your amazing feedback and rating

3 out of 5
Nice location food needs to be improved, little selection

Posted by on 20 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Concierge

thank yo for your feedback and those wondefurl picture

1 out of 5

This was not a 5 star hotel

Pros: The room was nice and clean. Most of the hotel staff was friendly. (bartenders, waiters/resses)
Cons: The managing of the hotel. The food definitely needs to improve. English classes for the staff.
Location: The hotel is located far from the city. There is not much nearby which is fine.
We stayed there for a week. We were there 10 minutes and we were trying to be up sold with a 90 minute presentation which would give us an additional $50 in hotel credit to an already $200 worth of worthless credits they provide. Although "all-inclusive", the food was horrible. Many nights, there were 3-4 items that they did not have on their menu of a list of 9. They never restocked the mini-bar of even sodas or juices in the week we were there even though they claim they do it every other day and would not stock it with soda our last day because we were leaving the next day even though they never stocked it, but this is an "all-inclusive", and we just wanted soda, not alcohol! The room was nice and clean. Had an adjoining room so could hear neighbors all too well at 6:00am!! The bed moved because not attached to wall or anything when there was anything more than sleeping on the bed. Most of the staff spoke very little english although they tried. The best people were the bartenders, waiters/ress, support staff, they were all very friendly and accommodating. (not the front-desk people) I have heard that other Dreams Hotels are better, but my 1st experience with this one is tainted so hesitant to stay at another one again.

Posted by , from Phoenix, AZ on 26 Nov. 2017

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Comment from Hotel Management

29 Nov. 2017 by Concierge

Good morning Mrs. Michelle we really appreciate that you take time for let us know your feedback, that help to ud to make change and improvement.

5 out of 5

Awesome place on beach

Pros: Everything was great
Cons: Nothing
Location: Location outside the city and we are not avid tourists but with driver, had great tour of the Canal and Old City. Recommendation is not to u-drive.
We had not been to an all inclusive for a number of years and Dreams Playa Bonita exceeded expectations. Panama was a tremendous place, had a great tour of the Canal at the Miraflores Locks, which provided a great overview of the operation. Service at hotel tremendous, food excellent and activities, while limited, were just what we needed for a relaxing holiday.

Posted by on 15 Apr. 2017

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Comment from Hotel Management

25 Apr. 2017 by Pbonita

Dear Guest, we are very happy you had a good time while staying at the resort, and were able to enjoy some interesting places of Panama. Glad our staff was attentive and offered a great service. Hope you visit us again soon for another enjoyable experience. Sincerely, Ana Raquel Eleta Marketing & Social Media Manager

About the Dreams Playa Bonita Panama

Location KM 7, Road to Veracruz, Panama City, Panama

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • All land activities, and recreational facilities and equipment included
  • Kayaking included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Yoga classes/lessons included
  • Theme parties included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Onsite entertainment and activities included
  • Minibar beverages - restrictions apply
  • Kids club included

Property Features

Some rates at Dreams Playa Bonita Panama are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Dreams Playa Bonita Panama you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This beach resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. For a fee, parking is available. This 4-star Panama City resort is smoke free.

  • 301 guestrooms or units
  • 5 levels
  • 11 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 15999 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Tocumen Intl. Airport (PTY) (35.4 km / 22 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Dreams Playa Bonita Panama offers 301 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 11 AM.

Market cafe - This buffet restaurant specializes in local and international cuisine and serves breakfast only.

Seaside - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Oceana - Overlooking the ocean and pool, this restaurant specializes in seafood and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Valet parking fee: USD 4 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Secrets Playa Bonita All Inclusive Hotel
  • Dreams Playa Bonita Panama Hotel
  • Dreams Delight All Inclusive
  • Dreams Delight Playa Bonita Panama
  • Dreams Delight
  • Dreams Delight Playa Bonita All Inclusive All-inclusive property
  • Dreams Delight Playa Bonita All Inclusive
  • Secrets Bonita Inclusive
  • Dreams Playa Bonita Panama Resort
  • Dreams Playa Bonita Panama Panama City
  • Dreams Playa Bonita Panama All Inclusive
  • Dreams Playa Bonita Panama Resort Panama City
  • Dreams Playa Bonita Panama Optional All Inclusive

You should know

  • Dreams Playa Bonita Panama offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.