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4.5 out of 5

"I stayed two nights at Hotel Keen while on a business trip. When booking, I put in my standard request for gluten free / dairy free choices to be avai ... " More

By a verified traveller on Sat 25 Feb 2017

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Hotel Description

Art Deco hotel near Stanford University

City center stay

A stay at this Downtown North hotel places you within half a mile (1 km) of Stanford Shopping Center and 2 miles (3 km) of Stanford University. Stanford Theatre and Stanford University Arboretum are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the express check-in and free Internet in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free Internet, iPod docks

The 42 guestrooms boast modern comforts like free WiFi and free wired Internet, LCD TVs with digital channels, and iPod docking stations. Other amenities include down comforters, free newspapers, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Keen ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Keen

Everyone (2)
4 out of 5

Outstanding personalized service

I stayed two nights at Hotel Keen while on a business trip. When booking, I put in my standard request for gluten free / dairy free choices to be available at breakfast. I received an email the week before my arrival asking for more specifics on my needs. I was so surprised and pleased to find a mini fridge in my room upon arrival with a selection of GF/DF items purchased especially for me! I have never experienced that level of personalized service before, even at far more expensive hotels. I rarely write reviews but felt I had to do so this time. Thanks so much to the Hotel Keen staff for making my stay comfortable and stress free!

Posted by , from Weston, MA on 25 Feb. 2017

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5 out of 5

Wonderful hole in the wall

Hotel Keen was a pleasant surprise. The room was pretty small, but it was also very modern and super clean. My daughter had a blast writing on the whiteboard walls. There were cookies and coffee available 24/7, as well as a free breakfast afterwards. If we ever come back this way again, we will definitely stay here.

Posted by , from CA on 4 May 2015

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet. The business-friendly Hotel Keen also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This Art Deco Palo Alto hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 2010
  • Continental breakfast (free)
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (33.6 km / 20.9 mi)
  • Train station: Palo Alto Station (0.4 km / 0.3 mi)

Room Amenities

Hotel Keen offers 42 accommodations with iPod docking stations and complimentary newspapers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Keen
  • Hotel Keen Palo Alto
  • Keen Hotel
  • Keen Palo Alto
  • Hotel Keen Hotel
  • Hotel Keen Palo Alto
  • Hotel Keen Hotel Palo Alto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.