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4.6 out of 5

"It was nice place to stay a lot of construction going on but overall ok " More

By a verified traveller on Mon 30 Sep 2019

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Hotel Description

Family-friendly 4-star condo resort near San Jacinto Mountains

In Palm Desert

Within 3 miles (5 km) of this condo resort, you'll find Desert Willow Golf Resort and San Jacinto Mountains. Hovley Soccer Park and Civic Center Park are also within 3 miles (5 km).

4 outdoor pools

This smoke-free condo resort features 4 outdoor pools, an outdoor tennis court, and a restaurant. There's fun for all ages with a children's club and a waterslide, and barbecue grills are available on site. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, kitchenettes

The 356 condos feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and washers/dryers.

Villa, 2 Bedrooms, Non Smoking, Balcony

Bed Count 2 King Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom, Non Smoking, Balcony (Smaller Villa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Desert Willow Villas, Palm Desert ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Desert Willow Villas, Palm Desert

Everyone (15) Couples (1) Family (2)
5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Ciprian O

Hello, Thank you for choosing The Westin Desert Willow Villas for your recent stay. Commitment to service and guest satisfaction is our main focus and we are delight to hear that you enjoyed your stay. Once again, thank you for your valued feedback and we hope to serve you again whenever travels bring you back to Palm Desert.

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Luis

Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for your ratings, confidence in our service delivery. Glad you enjoy your visit with us and looking forward to your return. Best regards

4 out of 5
It was nice place to stay a lot of construction going on but overall ok

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Alfred Hunt

Greetings Traveler, Thank you for the 4 star rating. I apologize for the construction during your stay and we appreciate the feedback. We look forward to your return. Warmest regards, Alfred Hunt Front Desk

5 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Dennis

Dear Traveler, Thank you for your 5 star review! we truly appreciate it! We hope to serve you again on your next visit to the Desert. Be Well, Dennis

5 out of 5

Posted by on 11 Jul. 2019

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4 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Dennis

Dear Traveler, Thank you for your 4 star review! please let us know if there is anything we can improve upon. We hope to serve you again. We to serve you again on your next visit to the Desert! Be well, Dennis

4 out of 5
Even though the facility was fairly new, the rooms were outdated. Lots of pools, however, no personal alcohol is allowed in any of them. Not sure I would stay here again

Posted by , from Whittier on 13 Nov. 2018

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Comment from Hotel Management

23 Nov. 2018 by Dennis

Dear Jojo, Thank you for the feedback. we shall share the feedback with the appropriate teams. we truly value guest feedback and work towards improving daily. Thank you again for sharing and hope to serve you again. Dennis

5 out of 5

Fun with family before the school year

Pros: Very friendly and helpful staff, cleanliness and tons of amenities.
Location: Located in Palm Desert, close to many stores and restaurants, Wildlife zoo, day spas, golfing, hiking and much more.
We had a great time at this resort! Very spacious and accommodating condo, fun activities and pools to enjoy. My niece wanted to know if we could make this our "summer home" from now on! We will be returning next year.

Posted by on 27 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Ciprian

Hello, Thank you for choosing The Westin Desert Willow Villas for your recent stay. Commitment to service and guest satisfaction is our main focus and we are delight to hear that you enjoyed your stay. Once again, thank you for your valued feedback and we hope to serve you again whenever travels bring you back to Palm Desert.

5 out of 5

Excellent hotel

Room was spa spacious, the bed was amazing and comfortable, and it was clean! The staff were helpful, courteous, and professional. If I ever go to Palm Springs again, I will stay there.

Posted by , from Las Vegas on 4 Feb. 2018

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Comment from Hotel Management

5 Feb. 2018 by Jim Moran

Hello Mike and thank you for telling us about your recent stay! We're glad you enjoyed the resort and all it has to offer and our team looks forward to taking great care of you, on your next visit! Until then, be well! Jim Moran

5 out of 5

Great location and the rooms are so well payed out

So great to have a kitchenette in the room with a living room. Fit a family of 4 very comfortably. Floors and bathrooms need to be cleaner but overall a great experience.

Posted by on 15 Apr. 2017

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About the The Westin Desert Willow Villas, Palm Desert

Location 75 Willow Ridge, Palm Desert, CA 92260

Property Features

The Westin Desert Willow Villas, Palm Desert offers its guests 4 outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly The Westin Desert Willow Villas, Palm Desert. For a fee, parking is available. This 4-star Palm Desert condominium resort is smoke free.

  • 356 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Waterslide
  • Supervised childcare/activities (free)
  • Number of living rooms1
  • Free WiFi
  • Outdoor tennis court
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (19.3 km / 12 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Desert Willow Villas, Palm Desert offers 356 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature Egyptian cotton sheets and down comforters. LCD televisions come with cable channels. Accommodations at this 4-star condominium resort have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Agave Grill and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests must be at over 4 feet (122 cm) tall to access the water slide.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.Guests are provided with hand sanitizer and masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Desert Westin Willow Villas
  • Desert Willow Villas
  • Desert Willow Westin
  • Westin Desert
  • Westin Desert Villas
  • Westin Desert Willow Villas
  • Westin Willow Desert Villas
  • Westin Willow Villas
  • Westin Willow Villas Condo
  • Westin Willow Villas Condo Desert
  • Westin Desert Willow Villas Hotel Palm Desert
  • Westin Desert Willow Villas Palm Desert Condo
  • Westin Desert Willow Villas Palm Desert
  • The Westin Desert Willow Villas, Palm Desert Palm Desert
  • The Westin Desert Willow Villas, Palm Desert Condominium resort
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.