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4.0 out of 5

"We had a late arrival and the resort was quite full. Unfortunately our room had 2 full beds when we thought we would have a single queen or king. Th ... " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

3-star hotel near San Jacinto Mountains

Downtown Palm Springs stay

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Palm Springs Convention Center and Moorten Botanical Garden and Cactarium are also within 2 miles (3 km).

Free shuttle, parking

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center, laundry service, and free airport shuttle. Free self parking, a coffee shop, and a terrace are also offered.

WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 142 guestrooms also offer WiFi and flat-screen TVs. Premium bedding, free local calls, and free bottled water are also available.

Deluxe Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds (Courtyard)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palm Mountain Resort and Spa ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Mountain Resort and Spa

Everyone (20) Couples (5) Family (6)
4 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Steve

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the great rating of our hotel. Sincerely, Steve Boswell General Manager

4 out of 5

Posted by on 16 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the great rating of our hotel. We hope to see you again soon! Sincerely, Steve Boswell General Manager

5 out of 5

Posted by on 23 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay & it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

3 out of 5
We had a late arrival and the resort was quite full. Unfortunately our room had 2 full beds when we thought we would have a single queen or king. The room was clean but quite dated. The pool looked inviting but we did not have an opportunity to utilize it or the spa services. It was convenient to downtown. Parking was limited and we had to park across the street in a public parking lot. The gentleman at the front desk was nice enough.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

1 Sep. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and was concerned to hear about your experience with the reservations system. I would like to take this opportunity to apologize for not accommodating the bed type that you were expecting. Hope you'll give us another opportunity to better serve you in the future. Sincerely, Steve Boswell General Manager

4 out of 5
Location is excellent. Easy to get to, with a pool, and most rooms are somewhat quiet.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and I am pleased to hear that you enjoyed your stay. Thank you for taking the time to provide your feedback. Hope to see you again soon! Sincerely, Steve Boswell General Manager

4 out of 5

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and for taking the time to provide your rating of our hotel. We hope to see you again soon. Sincerely, Steve Boswell General Manager

4 out of 5
Monday Tuesday stay was peaceful and pool was not busy even with 104 temperature in July. Lobby had 3 Starbucks coffee flavors or you can walk two blocks to big new Starbucks. AC worked good and hotel is one block to Main Street and lots of stores and food... would definitely stay here again!!

Posted by on 25 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and you are so right about our great pool & location! Right in the heart of Downtown Palm Springs, walking distance to all the great shops & restaurants! And the Starbucks coffee served in our convenient Marketplace makes every morning better! Thank you for taking the time to provide your awesome feedback. See you again soon! Sincerely, Steve Boswell General Manager

5 out of 5

Posted by on 16 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay & it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

2 out of 5

Posted by on 1 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and thank you for taking the time to provide your rating of our hotel. Please feel free to reach out to me to discuss any concerns regarding your stay. We hope to have another opportunity to better serve you in the future. Sincerely, Steve Boswell General Manager

1 out of 5
I got bed bug bites from this hotel it’s not clean

Posted by on 10 Jun. 2019

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About the Palm Mountain Resort and Spa

Location 155 S Belardo Road, Palm Springs, CA 92262

Property Features

Palm Mountain Resort and Spa offers its guests an outdoor pool and a spa tub. There's a coffee shop/café on site, as well as a snack bar/deli. There's an onsite business center. A computer station is on site and WiFi is available in public spaces for a fee. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palm Mountain Resort and Spa. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis. This 3-star Palm Springs hotel is smoke free.

  • 142 guestrooms or units
  • 3 levels
  • 5 buildings
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (5.5 km / 3.4 mi)
  • Train station: Palm Springs Station (8.7 km / 5.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Palm Mountain Resort and Spa offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Palm Springs hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and lunch.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Nearby fitness center access
  • Airport shuttle
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.00 per night (rates may vary)
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Palm
  • Palm Mountain
  • Palm Mountain Resort
  • Resort Palm
  • Palm Mountain Hotel Palm Springs
  • Palm Mountain Resort And Spa
  • Palm Mountain Resort Palm Springs
  • Palm Mountain Palm Springs
  • Palm Mountain Spa Palm Springs
  • Palm Mountain Resort and Spa Hotel
  • Palm Mountain Resort and Spa Palm Springs
  • Palm Mountain Resort and Spa Hotel Palm Springs

You should know

  • Palm Mountain Resort and Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 7 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.