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"The noise from the room above was Barry disturbing. The air conditioner was loud. " More

By a verified traveller on Mon 22 Jun 2020

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Hotel Description

3.5-star golf resort near San Jacinto Mountains

In Indian Wells

You'll find San Jacinto Mountains and Indian Wells Tennis Garden within 2 miles (3 km) of this resort. Living Desert Zoo and Gardens is within 6 miles (10 km) and Empire Polo Club is within 9 miles (15 km).

2 outdoor tennis courts

This smoke-free resort features 2 outdoor tennis courts, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and free continental breakfast each morning.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 155 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include patios, pillowtop beds, and room service.

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Pool or Golf View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Indian Wells Resort Hotel ratings based on 54 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Indian Wells Resort Hotel

Everyone (29) Couples (9) Family (16)
2 out of 5
Phone didnt work in the room gave us only breakfeast for one day when it was a 3 day 2 night stay was only abel to swim for an hour the room was musty even if the AC was on

Posted by on 30 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by IWRH-FD

Sorry to hear about your experience.

5 out of 5

Posted by on 10 Aug. 2020

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Comment from Hotel Management

13 Aug. 2020 by management

thank you

5 out of 5
The noise from the room above was Barry disturbing. The air conditioner was loud.

Posted by , from Los Angeles on 22 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by Pete

Sorry to hear about your experience. All of the a/c units have been replaced. Being that they are wall units they are as quiet as we can get them.

5 out of 5

Posted by on 15 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Pete

Thank you very much!!

4 out of 5

Posted by on 7 Jun. 2020

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Comment from Hotel Management

8 Jun. 2020 by Pete

Thank you very much !!

4 out of 5

Posted by on 7 Jun. 2020

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Comment from Hotel Management

7 Jun. 2020 by Pete

Thank you very much !!

3 out of 5
A big time "meh". Old, dated facilities but well cleaned. Front desk upon check in and checkout not the warmest, for sure. With all the options available in the area we won't be returning here.

Posted by , from Seattle on 30 May 2020

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Comment from Hotel Management

1 Jun. 2020 by Pete

Sorry to hear we did not meet your expectations.

5 out of 5
Five stars all around. Peter from check in was awesome. Also this hotel was once owned by I love Lucy so it’s a I love Lucy theme. Going back for sure. Thank you guys I had a blast —Arman

Posted by on 29 May 2020

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Comment from Hotel Management

29 May 2020 by Pete

Thank you very much!! We appreciate your review and hope to see you again soon :)

3 out of 5
Property needs a thorough cleaning. In room safe didn't work, room telephone didn't work. I reported it to front desk but nothing was fixed over the 3 days I was there. Free breakfast was nice but on the second day I picked up a plate from the "clean" plate pile only to have my fingers in some googy dark brown substance all over the back of the plate! Gross!

Posted by , from Las Vegas, NV on 5 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by IWRH-FD

We apologize for all the issues you experienced during your stay, will make sure upper management is aware.

5 out of 5
Its beautiful. The view is amazing and the property well kept

Posted by on 25 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Management

Thank you for your high regards, we hope that your stay was a pleasant one.

About the Indian Wells Resort Hotel

Location 76-661 Highway 111, Indian Wells, CA 92210

Property Features

As a guest of Indian Wells Resort Hotel, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this resort measures 18,000 square feet (2 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Indian Wells Resort Hotel. For a fee, parking is available. This 3.5-star Indian Wells resort is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 18,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1957
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (32.9 km / 20.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Indian Wells Resort Hotel offers 155 accommodations with safes and coffee/tea makers. Rooms open to patios. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Indian Wells resort provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

  • Private patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.

Frank's Place - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • In-room safe
  • In-room coffee
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Valet parking fee: USD 8.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indian Wells Resort Hotel
  • Indian Wells Hotel Indian Wells
  • Inan Wells Hotel Inan Wells
  • Indian Wells Resort Resort
  • Indian Wells Resort Hotel Resort
  • Indian Wells Resort Hotel Indian Wells
  • Indian Wells Resort Hotel Resort Indian Wells

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.